2

Remote Call Center Jobs in Berkeley, CA (NOW HIRING)

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Hiring a Call Center Manager (remote) to lead our booking/CSR team for home services brands -- immediate start. We're looking for a hands-on leader with deep home services experience (HVAC, plumbing ...

Call Center Representative

San Francisco, CA · Remote

$16.50 - $20.50/hr

Remote / Hybrid, based on business requirements Position Summary NikoHealth is seeking a professional, dependable, and customer-focused Call Center Representative to serve as a primary point of ...

New

Be Seen First

Remote -- you must currently reside in Alameda County, California to be considered for this role ... Previous call center or customer service experience preferred Minimum Requirements * Must currently ...

New

Radiologist - Remote - 850K!

San Francisco, CA · On-site +1

$750K - $850K/yr

Largest radiology center in Guam for last 20 years and reads all imaging for the 2 civilian ... No Call & No Weekends * 70-80 studies per day * Purely Diagnostic position. Roughly 1/4 each of XR ...

Technician I, Remote Care

Pleasanton, CA · On-site +1

$25 - $31/hr

Technician I, Remote Care Location: Pleasanton, CA Duration: 12 Months 100% Onsite Summary ... Patients call in center. Can be high volume at times * Listening and computer skills necessary.

Ensure all parts and materials not used are returned per DEUTZ Power Center return parts guidelines ... Ensure vehicle parts inventory is maintained at a suitable level for first-call completions and ...

San Francisco preferred (3-5 days in office); open to remote Title: Enterprise Solutions Engineer ... Lead technical discovery with prospective customers to understand call center workflows, existing ...

... Call center, Support, Customer service oriented Top Skills Details Customer service,wpm,words per ... remote position. Application Deadline This position is anticipated to close on Aug 14, 2026. About ...

next page

Showing results 1-20

Remote Call Center information

See Berkeley, CA salary details

$13

$21

$30

How much do remote call center jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote call center in Berkeley, CA is $21.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $23.56 per hour, depending on experience, location, and employer.

What is a remote call center?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are the key skills and qualifications needed to thrive in a remote call center position?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the most commonly searched types of Call Center jobs in Berkeley, CA?

The most popular types of Call Center jobs in Berkeley, CA are:

What cities near Berkeley, CA are hiring for Remote Call Center jobs?

Cities near Berkeley, CA with the most Remote Call Center job openings:

Infographic showing various Remote Call Center job openings in Berkeley, CA as of August 2026, with employment types broken down into 56% Full Time, 33% Part Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $45,619 per year, or $21.9 per hour.

Part Time REMOTE Call Center Agent

Apexchat

San Ramon, CA • Remote

$11 - $12/hr

Part-time

Re-posted 22 days ago


Job description

Job Description: Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities will include handling inbound and outbound calls, managing legal contracts, ensuring compliance, and providing exceptional customer service.

Responsibilities:

  • Customer Support Excellence: Serve as a liaison for customers, handling inquiries, resolving issues, and delivering top-notch service standards.
  • Contract Closing Expertise: Manage legal contract finalization, ensuring accuracy and compliance with legal guidelines.
  • Compliance Assurance: Ensure adherence to regulatory standards and company policies.
  • Cross-Functional Collaboration: Collaborate with legal and compliance teams to escalate issues and obtain approvals.
  • Industry Knowledge: Acquire comprehensive knowledge across various sectors to effectively address customer inquiries.
  • Communication Mastery: Utilize excellent verbal and written communication skills to interact with customers.
  • Problem-Solving: Analyze issues, troubleshoot problems, and provide efficient solutions.
  • Product/Service Expertise: Stay updated on industry trends and company services to assist customers effectively.
  • Adaptability/Flexibility: Adapt to different industry protocols and procedures seamlessly.

Qualifications:

  • Customer Service Experience: Minimum 1 year in a customer-facing role, preferably in a Call Center or Intake Department.
  • Legal Intake Experience: Minimum 1 year in a Law Firm handling direct phone contact or intake coordination (PREFERRED)
  • Versatility: Ability to multitask and thrive in a fast-paced environment.
  • Communication Skills: Excellent verbal and written communication in English and Spanish.
  • Adaptability: Quick learner with the capability to adapt to changing procedures and software.
  • Problem-Solving Skills: Strong analytical and problem-solving abilities.
  • Residency: Must reside in the United States.

Why Join Us:

  • Diverse Exposure: Engage with customers from various industries, broadening your skillset.
  • Career Development: Ongoing training and growth opportunities.
  • Team Environment: Collaborative workspace fostering innovation and mutual support.

Compensation and Benefits:

  • Wages: Starting at $12/hr base, with performance-based incentives and bonuses.
  • Training: $11/hr during the 2-week training period.
  • Shift Differentials: Additional pay for evening, night, and weekend shifts.
  • Contract Signing Bonus: $2.50 bonus per successfully signed contract, with monthly payouts.
  • Billable Capacity Bonus: Earn up to an additional $2.00/hr based on performance metrics.
  • Additional Incentives: Including customer satisfaction and attendance bonuses.
  • Earning Potential: Top-performing agents can earn between $35,000 and $47,000 annually.

Begin your journey with us, delivering exceptional customer service across diverse industries while advancing your career in a dynamic and supportive environment. This is a contract position with potential for advancement. Apply now to join our team!