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Remote Call Center Outbound Jobs in Spokane, WA (NOW HIRING)

TEKsystems

HYBRID - Contact Center Associate

Spokane, WA · Remote

$20/hr

Contact Center Associate | Remote within Spokane area Immediate Openings | Remote (Within 60 Miles ... This isn't just another call center job. It's an opportunity to support individuals, providers, and ...

TEKsystems

HYBRID - Contact Center Associate

Spokane, WA · Remote

$20/hr

Contact Center Associate | Remote within Spokane area Immediate Openings | Remote (Within 60 Miles ... This isn't just another call center job. It's an opportunity to support individuals, providers, and ...

UnitedHealth Group

Wellness Coordinator

Spokane, WA · Remote

Remote multi-states must reside in one of these states: Indiana, Missouri, Texas, Virginia, Kansas ... High School Diploma/GED * 2 years of managed care or call center experience * 1 years of computer ...

New

Corporate Tools

Sales Representative

Post Falls, ID · On-site +1

$40K/yr

Demonstrated experience in a consultative sales role, ideally in a call center or remote environment. * Strong verbal and written communication skills with the ability to articulate solutions clearly ...

All JobsCall Center Outbound JobsRemote Call Center Outbound JobsRemote Call Center Outbound Jobs in Spokane, WA

Remote Call Center Outbound information

See Spokane, WA salary details

$12

$19

$30

How much do remote call center outbound jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote call center outbound in Spokane, WA is $19.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $22.60 per hour, depending on experience, location, and employer.

What is a remote call center outbound agent?

Remote call center outbound jobs involve contacting customers or potential clients by phone from a location outside of a traditional call center, usually from home. In these roles, employees typically make outbound calls to sell products, conduct surveys, set appointments, or follow up on customer inquiries. They use scripts and customer management software to guide conversations and log information. These jobs require strong communication skills, a quiet workspace, and reliable internet connection. Many companies offer training and flexible schedules for remote outbound call center positions.

What are the key skills and qualifications needed to thrive as a remote call center outbound agent?

To thrive as a Remote Call Center Outbound Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with CRM software, auto-dialing systems, and basic computer proficiency are typically required. Strong soft skills include resilience, a positive attitude, and the ability to handle rejection professionally. These competencies are crucial for building rapport with customers, achieving sales targets, and maintaining productivity in a remote work environment.

How do remote call center outbound agents typically manage productivity and motivation while working independently from home?

Remote Outbound Call Center agents often face the challenge of staying motivated and productive without the structure of a traditional office environment. To address this, many companies provide regular check-ins with supervisors, access to virtual team meetings, and clear performance metrics to track progress. Agents usually have set daily or weekly call targets and scripts to guide conversations, while also being encouraged to take scheduled breaks to avoid burnout. Collaboration with team members often happens through instant messaging platforms or video calls, fostering a sense of community and support despite the remote setting.

What is the difference between Remote Call Center Outbound vs Remote Customer Service Representative?

AspectRemote Call Center OutboundRemote Customer Service Representative
Primary RoleMaking outbound sales or follow-up calls to customersHandling inbound customer inquiries and providing support
Required SkillsCommunication, sales techniques, persistenceCommunication, problem-solving, empathy
Work EnvironmentHome office or call center setup, primarily outbound callsHome office, mainly inbound calls
Common CertificationsNone typically required, sales or communication skills preferredCustomer service certifications optional but beneficial

Remote Call Center Outbound roles focus on making outbound calls for sales or marketing, requiring persuasive skills. Remote Customer Service Representatives handle inbound inquiries, emphasizing problem-solving and customer support. While both roles often work remotely and require strong communication skills, their primary functions and call types differ significantly.

What cities near Spokane, WA are hiring for Remote Call Center Outbound jobs?

Cities near Spokane, WA with the most Remote Call Center Outbound job openings:

Remote Call Center Outbound jobs near you
Infographic showing various Remote Call Center Outbound job openings in Spokane, WA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 73% Full Time, 21% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,648 per year, or $19.5 per hour.

Customer Service - Member Services / Healthcare Call Center - Remote (Spokane Area or Renton Area)

Medix

Spokane, WA • On-site, Remote

$16 - $20/hr

Full-time

Medical

Re-posted 2 days ago

Job description

Overview
We are seeking a candidate to join our team as a Customer Service Representative in Member Services. In this role, you will act as the primary point of contact for healthcare plan members, providing essential support regarding coverage, claims, and benefits. If you are an empathetic, dependable professional looking to grow your career within a top-tier healthcare system, we would love to connect with you!
Key Responsibilities
  • Member & Provider Inquiries: Answer high-volume inbound calls regarding insurance benefits, coverage details, claims status, and billing statements.
  • Issue Resolution: Handle member complaints and work diligently to resolve complex concerns with high empathy and emotional intelligence.
  • System & Website Support: Guide members through website navigation, online account troubleshooting, and locating in-network healthcare providers.
  • Billing & Financial Support: Respond to inquiries concerning premium amounts, remittance, provider assistance units, and Medicare units.
  • Multitasking: Navigate multiple internal computer systems and software tools simultaneously while assisting callers on live lines.

Work Environment & Schedule
  • Work Modality: 100% Remote. Candidates must be local to either Spokane, WA, or Renton, WA, for initial equipment pickup and in the event of tech/outage support.
  • Class Start Date: September 14, 2026.
  • Training Phase: 8:30 AM - 5:00 PM PST (Monday through Friday) for the first 3 weeks. Attendance is mandatory for all training sessions.
  • Nesting Phase: 8:30 AM - 5:00 PM PST for 2 to 3 weeks following classroom training, working directly with hands-on mentors.
  • Regular Schedule: After training and nesting, assigned shifts will fall within the operating window of 7:00 AM - 5:00 PM PST (8-hour daily shifts, 40 hours per week).

Requirements & Qualifications
Required:
  • Experience: Minimum of 1 year of high-volume call center experience.
  • Education: High School Diploma or GED (verification required).
  • Technical Setup: Dedicated, quiet, and private home workspace with high-speed internet.
  • Skills: Strong customer service background, computer proficiency, active listening, and the ability to handle upset callers with patience and professionalism.

Preferred:
  • Background or prior experience working in the healthcare/health insurance industry.

Background & Compliance
  • Full employment history and education verification are required.
  • Pre-employment background check (including Washington criminal search).
  • Drug screen required (note: drug panel tests for marijuana).

* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
* As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients
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About Medix Staffing Solutions

Sourced by ZipRecruiter

Since 2001, we’ve been dedicated to helping you achieve your goals. Medix was created to become a leading provider of workforce solutions for clients and candidates across the healthcare and life sciences industries. Today, we are that leader. Headquartered in Chicago, we have 23 offices across the United States, and staff talent around the world. Medix is committed to fulfilling our core purpose as an organization: to positively impact the lives of our talent, clients, and teammates through employment, philanthropy, and opportunity. The combination of purpose and values has nurtured our thriving culture that encourages our internal team to excel at work and in everyday life.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

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