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Remote Call Center Outbound Jobs in Riverside, CA

Alteryx

Sales Development Representative

Irvine, CA · Remote

$50K - $55K/yr

Data, automation, and AI are quickly becoming the center of every business decision - and Alteryx ... targeted outbound prospecting. In close collaboration with Account Executives, SDRs establish ...

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All JobsRemote Call Center Outbound JobsRemote Call Center Outbound Jobs in Riverside, CA

Remote Call Center Outbound information

See Riverside, CA salary details

$13

$20

$31

How much do remote call center outbound jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for remote call center outbound in Riverside, CA is $20.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $23.32 per hour, depending on experience, location, and employer.

How do Remote Call Center Outbound agents typically manage productivity and motivation while working independently from home?

Remote Outbound Call Center agents often face the challenge of staying motivated and productive without the structure of a traditional office environment. To address this, many companies provide regular check-ins with supervisors, access to virtual team meetings, and clear performance metrics to track progress. Agents usually have set daily or weekly call targets and scripts to guide conversations, while also being encouraged to take scheduled breaks to avoid burnout. Collaboration with team members often happens through instant messaging platforms or video calls, fostering a sense of community and support despite the remote setting.

What are the key skills and qualifications needed to thrive as a Remote Call Center Outbound Agent, and why are they important?

To thrive as a Remote Call Center Outbound Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with CRM software, auto-dialing systems, and basic computer proficiency are typically required. Strong soft skills include resilience, a positive attitude, and the ability to handle rejection professionally. These competencies are crucial for building rapport with customers, achieving sales targets, and maintaining productivity in a remote work environment.

What is the difference between Remote Call Center Outbound vs Remote Customer Service Representative?

AspectRemote Call Center OutboundRemote Customer Service Representative
Primary RoleMaking outbound sales or follow-up calls to customersHandling inbound customer inquiries and providing support
Required SkillsCommunication, sales techniques, persistenceCommunication, problem-solving, empathy
Work EnvironmentHome office or call center setup, primarily outbound callsHome office, mainly inbound calls
Common CertificationsNone typically required, sales or communication skills preferredCustomer service certifications optional but beneficial

Remote Call Center Outbound roles focus on making outbound calls for sales or marketing, requiring persuasive skills. Remote Customer Service Representatives handle inbound inquiries, emphasizing problem-solving and customer support. While both roles often work remotely and require strong communication skills, their primary functions and call types differ significantly.

What are remote call center outbound jobs?

Remote call center outbound jobs involve contacting customers or potential clients by phone from a location outside of a traditional call center, usually from home. In these roles, employees typically make outbound calls to sell products, conduct surveys, set appointments, or follow up on customer inquiries. They use scripts and customer management software to guide conversations and log information. These jobs require strong communication skills, a quiet workspace, and reliable internet connection. Many companies offer training and flexible schedules for remote outbound call center positions.
What are popular job titles related to Remote Call Center Outbound jobs in Riverside, CA? For Remote Call Center Outbound jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Outbound jobs in Riverside, CA look for? The top searched job categories for Remote Call Center Outbound jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Call Center Outbound jobs? Cities near Riverside, CA with the most Remote Call Center Outbound job openings:
Remote Call Center Outbound jobs near you

Senior Sales Ambassador - Orange County & Inland Empire

Abbott

Irvine, CA • Remote

$78K - $156K/yr

Full-time

Medical, Life, Retirement

Posted 16 days ago

Abbott rating

7.9

Company rating: 7.9 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

149th of 518 rated manufacturers

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:

Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:

  • Career development with an international company where you can grow the career you dream of.

  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

  • An excellent retirement savings plan with a high employer contribution.

  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.

  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

We're empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott's diagnostics instruments, providing lab results for millions of people.

We are looking for a highlydriven and technically proficient SeniorSalesAmbassadorto join our Diagnosticsteam.As a Senior Ambassador,you will accelerate growth and expand market share across key accounts. This role is ideal for a professional with a strong background in clinical diagnostics and a deep understanding of laboratory and hospital environments. The Senior Ambassador will play a critical role in driving revenue byleveragingtheir technicalexpertiseto influence purchasing decisions and deliver tailored diagnostic solutions.This roleoperatesas the primary account management contact, aiming to improve economic profitability, increase customer loyalty, andretainbusiness through contract renewal and closingnew solutions.

What You'll Work On

  • Customer Relationship & Retention:Serveas a trusted visor toestablishedcustomers, fostering loyalty and achieving retention targets.Enhance customer satisfaction through proactive issue resolution and regular business reviews.Collaborate with Enterprise Account Managers to secure early renewals and mitigate competitive threats.

  • Account Management & Growth:Developand execute strategic account plans focused on value expansion and profitability.Identifyandimplement operational and service improvements to drive customer success.Influence purchasing decisions andoptimizereagentutilization.

  • Technical & Operational Support:Performassay integrations and address laboratory technical needs.Support new account implementations, including ordering, installation, and validation.Coordinate order, delivery, and billing processes to ensure operational efficiency.

  • Cross-Functional Collaboration:Partnerwith Sales, Marketing, Customer Support, Technical Service, and Finance to deliver cohesive customer experiences.Escalate and resolve customer challenges in collaboration with the service organization.Contribute toqualityeffectiveness throughaccuratedocumentation of complaints and resolutions.

Territory

  • The role is a remote, field-based position.

  • Ability to travel up to 70-75% in assigned territory and other domestic business locations.

  • Territory covers Southern California in Orange County and Inland Empire. The ideal candidate would be based within the territory by a major airport.

Required Qualifications:

  • Bachelor's degree+3 years,Associate'sdegree+ 5,HS/GED +7 years of relevant experience

  • Professionalexperienceinsales or laboratory operations.

  • Willingness to travel within the assigned territory.

Preferred Qualifications:

  • Bachelor's degree inEngineering, Life Sciences,orMedical Technologyand/orhealthcare-related Field.

  • Experiencewith a proventrack recordin sales, field service, or within a technical call center.

  • Deep understanding of laboratory instrumentation, workflows, and regulatory requirements.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.

The base pay for this position is

$78,000.00 - $156,000.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:Sales ForceDIVISION:CRLB Core LabLOCATION:United States > California : RemoteADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 75 % of the TimeMEDICAL SURVEILLANCE:NoSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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