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Remote Call Center Outbound Jobs in Atlanta, GA (NOW HIRING)

Liveops

Remote Customer Service Representative

Smyrna, GA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Canton, GA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

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All JobsCall Center Outbound JobsRemote Call Center Outbound JobsRemote Call Center Outbound Jobs in Atlanta, GA

Remote Call Center Outbound information

See Atlanta, GA salary details

$12

$18

$28

How much do remote call center outbound jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote call center outbound in Atlanta, GA is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $21.49 per hour, depending on experience, location, and employer.

What is a remote call center outbound agent?

Remote call center outbound jobs involve contacting customers or potential clients by phone from a location outside of a traditional call center, usually from home. In these roles, employees typically make outbound calls to sell products, conduct surveys, set appointments, or follow up on customer inquiries. They use scripts and customer management software to guide conversations and log information. These jobs require strong communication skills, a quiet workspace, and reliable internet connection. Many companies offer training and flexible schedules for remote outbound call center positions.

What are the key skills and qualifications needed to thrive as a remote call center outbound agent?

To thrive as a Remote Call Center Outbound Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with CRM software, auto-dialing systems, and basic computer proficiency are typically required. Strong soft skills include resilience, a positive attitude, and the ability to handle rejection professionally. These competencies are crucial for building rapport with customers, achieving sales targets, and maintaining productivity in a remote work environment.

How do remote call center outbound agents typically manage productivity and motivation while working independently from home?

Remote Outbound Call Center agents often face the challenge of staying motivated and productive without the structure of a traditional office environment. To address this, many companies provide regular check-ins with supervisors, access to virtual team meetings, and clear performance metrics to track progress. Agents usually have set daily or weekly call targets and scripts to guide conversations, while also being encouraged to take scheduled breaks to avoid burnout. Collaboration with team members often happens through instant messaging platforms or video calls, fostering a sense of community and support despite the remote setting.

What is the difference between Remote Call Center Outbound vs Remote Customer Service Representative?

AspectRemote Call Center OutboundRemote Customer Service Representative
Primary RoleMaking outbound sales or follow-up calls to customersHandling inbound customer inquiries and providing support
Required SkillsCommunication, sales techniques, persistenceCommunication, problem-solving, empathy
Work EnvironmentHome office or call center setup, primarily outbound callsHome office, mainly inbound calls
Common CertificationsNone typically required, sales or communication skills preferredCustomer service certifications optional but beneficial

Remote Call Center Outbound roles focus on making outbound calls for sales or marketing, requiring persuasive skills. Remote Customer Service Representatives handle inbound inquiries, emphasizing problem-solving and customer support. While both roles often work remotely and require strong communication skills, their primary functions and call types differ significantly.

What cities near Atlanta, GA are hiring for Remote Call Center Outbound jobs?

Cities near Atlanta, GA with the most Remote Call Center Outbound job openings:

Remote Call Center Outbound jobs near you
Infographic showing various Remote Call Center Outbound job openings in Atlanta, GA as of August 2026, with employment types broken down into 79% Full Time, 14% Part Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,660 per year, or $18.6 per hour.

Tele-Detailing Representative - Remote

PharmaCentra, LLC

GA • On-site, Remote

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Tele-Detailing Representative - Remote
Schedule: Monday-Friday, shifts scheduled between 8:00 AM and 7:00 PM ET
Employment Type: Full-Time
Location: Remote - United States
Build Relationships. Educate. Create Impact.
PharmaCentra is seeking a Tele-Detailing Representative to join our healthcare contact center team. This role is ideal for a confident and engaging communicator who enjoys speaking with healthcare professionals and can effectively educate, influence, and build relationships over the telephone.
As a Tele-Detailing Representative, you will conduct outbound telephone outreach to healthcare providers and other key contacts. Using approved product information, scripts, and messaging, you will educate healthcare professionals, answer questions, identify barriers, address objections, and encourage appropriate next steps.
The goal is to increase product awareness, facilitate delivery of demonstration devices, and generate interest among healthcare locations in stocking the product.
This is a high-volume outbound calling position that requires professionalism, persistence, excellent listening skills, and the ability to have meaningful conversations while consistently following approved messaging and established processes.
What You'll Do
  • Conduct outbound telephone calls to healthcare providers, healthcare locations, and other designated contacts.
  • Deliver approved product education and information using established scripts, resources, and messaging.
  • Engage healthcare professionals in professional, informative conversations.
  • Build rapport and establish productive relationships with contacts.
  • Ask effective questions to understand needs, concerns, barriers, and opportunities.
  • Respond to questions using approved resources and escalate questions when appropriate.
  • Address objections and barriers using approved messaging and established processes.
  • Generate interest in the product and encourage appropriate next steps.
  • Facilitate delivery of product demonstration devices when applicable.
  • Accurately document call outcomes, conversations, follow-up requirements, and other information in the appropriate systems.
  • Complete follow-up activities and maintain organized records.
  • Manage a high volume of outbound calls while maintaining professionalism and quality.
  • Meet established productivity, quality, call activity, and performance expectations.
  • Follow all applicable company procedures and project-specific requirements.
  • Protect confidential and proprietary information.
  • Participate in required training, coaching, and ongoing development.
  • Work collaboratively with team members and leadership to achieve program objectives.
What We're Looking For
The ideal candidate is a confident, professional communicator who can engage healthcare professionals, communicate information clearly, and remain persistent and positive when encountering objections or resistance.
Successful candidates will demonstrate:
  • Excellent verbal communication skills and a professional telephone presence.
  • Strong active listening and questioning skills.
  • The ability to build rapport and establish relationships over the telephone.
  • The ability to explain information clearly and confidently.
  • The ability to educate and influence through professional conversation.
  • Strong objection-handling and problem-solving skills.
  • The ability to identify barriers, needs, and opportunities during conversations.
  • Strong organizational and time-management skills.
  • The ability to manage a high volume of outbound calls.
  • Comfort working toward measurable performance goals.
  • Strong attention to detail and accurate documentation skills.
  • The ability to consistently follow scripts, approved messaging, and established procedures.
  • Self-motivation, accountability, and dependability.
  • A professional, positive, and team-oriented approach.
Experience That May Be a Strong Fit
Experience in one or more of the following environments may be helpful:
  • Pharmaceutical or medical device sales
  • Healthcare provider outreach
  • Inside sales or telephone sales
  • Business-to-business (B2B) sales
  • Healthcare call centers
  • Medical or pharmacy services
  • Provider relations
  • Customer engagement
  • Lead generation
  • Telemarketing or outbound contact centers
  • Patient support programs
  • Healthcare marketing or education

Relevant experience is valued, but candidates who can demonstrate strong outbound communication, relationship-building, and objection-handling skills are encouraged to apply.
Schedule
Monday-Friday, with shifts scheduled between 8:00 AM and 7:00 PM Eastern Time.
Candidates must be available to work their assigned schedule consistently and maintain reliable attendance.
Remote Work Requirements
This is a 100% remote position that must be performed within the United States.
Employees are responsible for providing and maintaining the equipment and internet connection necessary to perform the essential functions of the position.
Minimum Computer & Equipment Requirements
  • Windows 10 or Windows 11, 64-bit computer
  • Minimum 8 GB RAM
  • Quad-core processor or better
  • At least 50 GB of available storage
  • Second monitor with minimum 1920 × 1080 resolution
  • USB noise-canceling headset with microphone
  • Webcam
  • Keyboard and mouse
  • Minimum of two USB-A ports
  • Minimum of one HDMI port
Internet Requirements
  • Minimum 50 Mbps download speed
  • Minimum 50 Mbps upload speed
  • Reliable internet connection capable of supporting continuous voice communication and required business applications

Candidates should be prepared to demonstrate that their equipment and internet connection meet the minimum requirements before beginning employment.
Benefits
Benefits are available after 90 days of employment, subject to applicable plan terms and eligibility requirements, and include PTO, paid holidays, medical, dental, vision, short-term disability, long-term disability, life insurance, and a 401(k) with a 100% vested employer match after 12 months.
Why Join PharmaCentra?
At PharmaCentra, our teams support healthcare programs that connect products, services, and information with the people and organizations that need them.
As a Tele-Detailing Representative, you will have the opportunity to use your communication and relationship-building skills to engage directly with healthcare professionals and make a meaningful contribution to the success of a healthcare program.
If you are motivated by conversation, enjoy achieving measurable goals, and can combine professional persistence with genuine relationship-building, we want to hear from you.
Equal Employment Opportunity
PharmaCentra is an equal opportunity employer. Employment decisions are based on qualifications, merit, business needs, and other lawful considerations. We are committed to providing equal employment opportunities to qualified applicants and employees without regard to legally protected characteristics under applicable federal, state, or local law.
PharmaCentra complies with applicable laws regarding reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs. Applicants who require an accommodation during the application or hiring process may contact Human Resources for assistance.
Apply today and bring your communication skills to a healthcare-focused team where every conversation can make a difference.
Offer of employment is conditioned upon passing a background check.

Apply