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Remote Call Center Outbound Jobs in New York (NOW HIRING)

AppleOne

Remote Call Center Representative

Avenel, NJ · Remote

$19/hr

Job Summary Our team is seeking reliable and professional Remote Call Center Representatives to support a large healthcare insurance enrollment program. Representatives will assist callers with ...

CVS Health

Sales Call Center Representative

New York, NY · Remote

$15 - $32.31/hr

An understanding of the high level of conscientiousness, professionalism, and reliability that is required in a remote work environment What are we looking for? * Call center outbound sales ...

MMC Group LP

Be Seen First

REMOTE Call Center Representatives- Need ASAP! $18-$19/hr NJ ONLY!!!!

Newark, NJ · Remote

$18 - $19/hr

Remote Call Center Representatives - Need ASAP! Pay Rate: $18.00 - monolingual/ $19.00-Bilingual ... all forms of inbound and outbound contacts. · Track and document all inquiries using the ...

New

Alphapointe

Teleservices Representative

Richmond Hill, NY · Remote

$16.25 - $21/hr

Conduct outbound calls to individuals and businesses for various purposes. Document call outcomes ... Consistent availability is critical to call center operations. * Remote employees must adhere to ...

Alphapointe

Teleservices Representative

Richmond Hill, NY · Remote

$16.25 - $21/hr

Conduct outbound calls to individuals and businesses for various purposes. Document call outcomes ... Consistent availability is critical to call center operations. * Remote employees must adhere to ...

MMC Group LP

Be Seen First

Remote Call Center -NJ residents only BYOD

Jersey City, NJ · Remote

$18/hr

Remote Customer Support Representative BYOD: Use your device WFH Opportunity - New Jersey Residents ... Handle inbound and outbound customer calls. * Assist individuals and families with health insurance ...

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Remote Call Center Outbound information

What is a remote call center outbound agent?

Remote call center outbound jobs involve contacting customers or potential clients by phone from a location outside of a traditional call center, usually from home. In these roles, employees typically make outbound calls to sell products, conduct surveys, set appointments, or follow up on customer inquiries. They use scripts and customer management software to guide conversations and log information. These jobs require strong communication skills, a quiet workspace, and reliable internet connection. Many companies offer training and flexible schedules for remote outbound call center positions.

What are the key skills and qualifications needed to thrive as a remote call center outbound agent?

To thrive as a Remote Call Center Outbound Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with CRM software, auto-dialing systems, and basic computer proficiency are typically required. Strong soft skills include resilience, a positive attitude, and the ability to handle rejection professionally. These competencies are crucial for building rapport with customers, achieving sales targets, and maintaining productivity in a remote work environment.

How do remote call center outbound agents typically manage productivity and motivation while working independently from home?

Remote Outbound Call Center agents often face the challenge of staying motivated and productive without the structure of a traditional office environment. To address this, many companies provide regular check-ins with supervisors, access to virtual team meetings, and clear performance metrics to track progress. Agents usually have set daily or weekly call targets and scripts to guide conversations, while also being encouraged to take scheduled breaks to avoid burnout. Collaboration with team members often happens through instant messaging platforms or video calls, fostering a sense of community and support despite the remote setting.

What is the difference between Remote Call Center Outbound vs Remote Customer Service Representative?

AspectRemote Call Center OutboundRemote Customer Service Representative
Primary RoleMaking outbound sales or follow-up calls to customersHandling inbound customer inquiries and providing support
Required SkillsCommunication, sales techniques, persistenceCommunication, problem-solving, empathy
Work EnvironmentHome office or call center setup, primarily outbound callsHome office, mainly inbound calls
Common CertificationsNone typically required, sales or communication skills preferredCustomer service certifications optional but beneficial

Remote Call Center Outbound roles focus on making outbound calls for sales or marketing, requiring persuasive skills. Remote Customer Service Representatives handle inbound inquiries, emphasizing problem-solving and customer support. While both roles often work remotely and require strong communication skills, their primary functions and call types differ significantly.

What are the most commonly searched types of Call Center Outbound jobs in New York?

The most popular types of Call Center Outbound jobs in New York are:

What cities in New York are hiring for Remote Call Center Outbound jobs?

Cities in New York with the most Remote Call Center Outbound job openings:

Remote Call Center Outbound jobs near you
Infographic showing various Remote Call Center Outbound job openings in New York as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Remote Call Center Representative

AppleOne

Avenel, NJ • Remote

$19/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 9 days ago

Job description

Work from home, help people, and make an impact! We’re hiring customer-focused professionals in New Jersey for a temporary/contract remote call center opportunity supporting healthcare insurance open enrollment. If you have 1–2 years of customer service or call center experience, enjoy helping people, and are comfortable working in a fast-paced, structured environment, this is a great opportunity to put your skills to work. Immediate hiring needs, paid training, and remote work!
Job Summary
Our team is seeking reliable and professional Remote Call Center Representatives to support a large healthcare insurance enrollment program. Representatives will assist callers with coverage, eligibility, enrollment, and account updates while delivering accurate, professional, and positive customer service.
Candidates will receive training on program information, systems, call flows, and compliance procedures. This role is ideal for individuals who are comfortable handling high call volumes, learning new systems, and maintaining accuracy while working independently from home.
IMPORTANT: Candidates must have their own Windows-based computer and meet all required technical specifications for remote work.
Key Responsibilities:
- Answer and manage high-volume inbound customer service calls related to healthcare coverage, eligibility, and enrollment.
- Process applications, enrollment updates, demographic changes, and related customer requests accurately.
- Enter, document, and track caller information in required systems while maintaining attention to detail.
- Follow privacy policies, call center procedures, compliance requirements, and performance standards.
- Provide professional, patient, and helpful support to callers during the open enrollment season.
- Work successfully in a structured remote call center environment from a New Jersey location.
Compensation and Benefits:
- Pay rate: $17.00 to $19.00 per hour.
- Job type: Contract/Temporary.
- Work arrangement: Remote work from home.
- Location requirement:
NJ residence required for New Jersey position $18-19/hour
Non-NJ residents may be considered for other remote projects at $17/hour
Apply today if you're ready to provide excellent customer service and help callers navigate their healthcare enrollment needs from the comfort of your home!


Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1504

Company Description

This company offers growth and a great group of people to work with.

AppleOne logo

About AppleOne

Sourced by ZipRecruiter

AppleOne is a renowned staffing service based in Glendale, California, USA. Positioned in the Human Resources industry, the company offers extensive staffing and recruiting solutions, such as temporary, full-time, and part-time placement, to companies across diverse industry sectors. The company was established by Bernie Howroyd in 1964, launching the business to aid others in finding excellent jobs and companies in finding excellent people.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Glendale, CA, US

Year founded

1964

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