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Remote Call Center Directv Jobs in Spring Hill, FL

Liveops

Remote Customer Service Representative

Lutz, FL · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Tampa, FL · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Credit Control LLC

Debt Collection Agent -Remote

Tampa, FL · On-site +1

$18 - $22/hr

Required previous experience in debt collection, outbound call center, telemarketing, or other ... Remote * Must reside in one of the following states: AZ, FL, GA, ID, MO, NV, NM, IN, IA, KS, KY, LA ...

AMBA

Inside Sales Insurance Specialist

Tampa, FL · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Tampa, FL · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Tampa, FL · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

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All JobsCall Center Directv JobsRemote Call Center Directv JobsRemote Call Center Directv Jobs in Spring Hill, FL

Remote Call Center Directv information

See Spring Hill, FL salary details

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How much do remote call center directv jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote call center directv in Spring Hill, FL is $15.31, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $16.30 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a remote call center representative for DirecTV?

To succeed as a Remote Call Center Representative for DirecTV, you need excellent verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes knowledge of DirecTV products or services is typically required. Strong listening skills, patience, and the ability to remain calm under pressure are essential soft skills for this role. These skills enable representatives to effectively resolve customer issues, deliver quality service, and maintain customer satisfaction remotely.

What is a remote call center DirecTV job?

Remote Call Center DirecTV jobs involve providing customer service, technical support, and account assistance to DirecTV customers over the phone or via online chat, all while working from home. Employees in these roles handle inquiries about billing, programming, troubleshooting equipment, and general customer concerns. These positions require strong communication skills, a quiet workspace, and reliable internet. Training is typically provided by DirecTV or its parent company, and shifts may include evenings or weekends to accommodate customer needs.

What are common challenges faced by remote call center agents for DirecTV, and how can they be managed?

Remote Call Center agents for DirecTV often encounter challenges such as handling high call volumes, troubleshooting technical issues remotely, and maintaining clear communication with customers who may be frustrated. To manage these, agents benefit from strong problem-solving skills, patience, and effective use of provided scripts and resources. Regular virtual team meetings and support from supervisors also help agents stay informed and connected, while ongoing training ensures they are equipped to resolve customer concerns efficiently.

What is the difference between Remote Call Center Directv vs Remote Customer Service Representative?

AspectRemote Call Center DirectvRemote Customer Service Representative
CredentialsHigh school diploma, training in TV servicesHigh school diploma or equivalent, customer service skills
Work EnvironmentHome-based call center setting, handling Directv customersHome-based or office, assisting various clients across industries
Industry UsageTelecommunications, entertainmentMultiple industries including retail, tech, and services
Job FocusTechnical support, billing, service activation for DirectvGeneral customer support, inquiries, issue resolution

Both roles involve remote customer interaction, but Remote Call Center Directv specializes in supporting Directv services within the telecommunications and entertainment industry, often requiring specific product knowledge. In contrast, Remote Customer Service Representatives handle a broader range of customer issues across various industries, with a focus on general support skills.

What are popular job titles related to Remote Call Center Directv jobs in Spring Hill, FL? For Remote Call Center Directv jobs in Spring Hill, FL, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Directv jobs in Spring Hill, FL look for? The top searched job categories for Remote Call Center Directv jobs in Spring Hill, FL are:
What cities near Spring Hill, FL are hiring for Remote Call Center Directv jobs? Cities near Spring Hill, FL with the most Remote Call Center Directv job openings:
Remote Call Center Directv jobs near you

Enrollment Administrator - Customer Support for Learning and Development

Lifted, an Upwork Company™

Tampa, FL • On-site, Remote

$16.75 - $22.50/hr

Contractor

Re-posted 15 days ago

Job description

Company Description
The Enrollment Representative, Universal, is a key member of our remote call/contact center team, focused on providing outstanding customer service to individuals navigating the application and enrollment processes for our public and private schools. This role involves supporting customers across multiple communication channels: primarily phone support. Representatives are expected to adapt to varying workloads and assist customers wherever demand is highest, which may include supporting different departments or handling diverse inquiries. A strong ability to manage high volumes of work with professionalism and efficiency is essential. This position offers an opportunity to contribute meaningfully to our mission of helping families access quality education while working in a dynamic and collaborative environment.
Job Description
Key Responsibilities:
  • Customer-Focused Communicators: Provide clear guidance on policies, procedures, and documentation requirements to ensure a seamless enrollment process. Act as a primary contact for families, staff, and internal departments, delivering supportive and effective communication.
  • Customer Service Excellence: Assist families by interpreting account details, offering updates, and demonstrating exceptional customer service skills, including empathy and relationship-building. Maintain high accuracy, meet Quality Assurance standards, and contribute to enrollment goals.
  • Application Support: Deliver comprehensive support for K12 learning systems and business applications. Clearly explain product features, costs, and terms while coordinating secure sales/enrollment agreements and transactions.
  • Enrollment Assistance Management: Handle high volumes of inbound and outbound customer interactions. Promptly resolve common issues to ensure family satisfaction and a positive enrollment experience.
  • This role is ideal for individuals who thrive in a dynamic call center environment and are passionate about providing top-notch support and customer service.

ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
  • Multitasking and system proficiency: Efficiently navigate and switch between multiple systems while assisting families
  • Prioritization and Results-Driven Performance: Effectively manage competing priorities to meet role-specific Key Performance Indicators (KPIs) consistently.
  • Relationship Building and Documentation: Build strong relationships with adult students, parents, or legal guardians. Ensure the timely collection of all required compliance documentation in line with departmental policies.
    Problem-Solving and School Support: Demonstrate excellent troubleshooting and research skills to resolve practical issues and support various schools and their policies.
  • Call Management: Handle a high volume of inbound calls while meeting outbound call expectations, such as follow-ups and enrollment updates.
  • Data Management: Accurately record call-related data in the Salesforce CRM tool within designated timeframes during and after calls.
  • Family-Focused Service: Address family concerns creatively and with integrity, provide feedback to teammates to improve processes, and focus on family retention.
  • Policy Compliance: Adhere to applicable policies related to attendance, schedule adherence, professional conduct, and data security, ensuring the protection of family and student information.
  • Remote Work and Flexibility: Thrive in a quiet remote work environment with a high degree of autonomy while adhering to a defined shift schedule. Employees are expected to be fully present and give full attention to their work while on the clock. Flexibility is essential, as shifts may change based on business needs and may include weekends, holidays, and optional overtime.

Qualifications
REQUIRED QUALIFICATIONS:
  • High School Diploma / GED and relevant work experience
  • Minimum of 1 year of experience in a similar call center role
  • All work must be performed within the United States. Candidates must reside in and be authorized to work from the U.S. for the duration of employment.

System Requirements:
  • Our work from home members are required to have and maintain High-speed internet connection. At the minimum 50Mbps download speed and 10Mbps upload speed, if not competing with other household users. Satellite, DSL, data plans, wireless or dial-up services are not compatible.
  • Some Internet service providers enable what is called SIP ALG (Session Initiation Protocol Application Layer Gateway). This interferes with our systems and must be disabled by the provider.
  • Ethernet connection is preferred.

OTHER REQUIRED QUALIFICATIONS:
Physical and Technical Requirements:
  • This role requires remaining at a designated workstation for the duration of scheduled shifts (excluding provided breaks and/or meal periods, as applicable), with continuous computer use, typing, reading, listening, and speaking
  • Daily access to a smart device (e.g., phone, tablet) capable of downloading and using apps.
  • Professional home office setup free from distractions during operational hours.
  • Ability to attend virtual training sessions via webcam.

Education and Knowledge:
  • Thorough knowledge of home-based connectivity support.

Communication Skills:
  • Strong verbal and written communication skills.
  • Excellent listening skills with a consultative approach to customer service.
  • Proficient in telephone and email etiquette.
  • Ability to communicate effectively through multiple channels, including phone, voicemail, email, and chat.

Technical Proficiency:
  • Expertise in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.) and PC/Internet applications.
  • Proficiency in web-based applications; Salesforce experience is a plus.
  • Knowledge of modern Windows operating systems

Customer Service and Problem-Solving:
  • Strong problem-solving and analytical skills with a solutions-oriented mindset.
  • Resilient, detail-oriented, and accountable for high-quality work.
  • Ability to manage high call volumes and maintain positive team morale.

Professional and Personal Qualities:
  • Ability to prioritize competing tasks effectively to deliver results.
  • Independent and team-oriented work capabilities.
  • Open to feedback and guidance, demonstrating adaptability and improvement.
  • Resilient and positive contributor to team dynamics.

Additional Requirements:
  • Ability to clear required background check.

DESIRED QUALIFICATIONS:
  • Previous experience with Education/Stride/K12
  • Salesforce Experience
  • Previous Customer Service or Sales experience with proven record of achievement

Additional Information

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