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Remote Call Center Directv Jobs in Decatur, AL (NOW HIRING)

Pitch Health Solutions LLC

Transfer Agent

Huntsville, AL · On-site +1

$25/hr

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Pitch Health Solutions

Transfer Agent

Huntsville, AL · Remote

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Apply Early

TEKsystems

ISP Technician

Huntsville, AL · Remote

$15 - $15.50/hr

... call center or IT career. This is a fast-paced position, handling inbound calls to provide ... Your remote, work-from-home address must remain within 90 miles of a corporate office. * It is ...

Lifeworks

Disability Assistant

Huntsville, AL · Remote

The ideal candidate has 2 years of call center customer service experience * High School Diploma ... Associate's Degree. #Remote #telushealthjobs #FMLA #LI-JG1 A bit about us We're a people-focused ...

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All JobsRemote Call Center Directv JobsRemote Call Center Directv Jobs in Decatur, AL

Remote Call Center Directv information

See Decatur, AL salary details

$10

$16

$25

How much do remote call center directv jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for remote call center directv in Decatur, AL is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.03 per hour, depending on experience, location, and employer.

How to make 2000 a week working from home?

Remote Call Center Representatives at DirecTV can earn around $15 to $20 per hour, which can total approximately $600 to $800 weekly for full-time work. To reach $2000 weekly, agents often work additional hours, earn performance bonuses, or handle high-volume periods, requiring strong communication skills and familiarity with customer service tools.

How much do you make working for DIRECTV?

As a remote call center representative for DIRECTV, employees typically earn an hourly wage ranging from $12 to $20, depending on experience and location. Some roles may also include performance bonuses or commissions, with full-time positions often offering benefits such as health insurance and paid time off.

What are the key skills and qualifications needed to thrive as a Remote Call Center Representative for DirecTV, and why are they important?

To succeed as a Remote Call Center Representative for DirecTV, you need excellent verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes knowledge of DirecTV products or services is typically required. Strong listening skills, patience, and the ability to remain calm under pressure are essential soft skills for this role. These skills enable representatives to effectively resolve customer issues, deliver quality service, and maintain customer satisfaction remotely.

What are Remote Call Center DirecTV jobs?

Remote Call Center DirecTV jobs involve providing customer service, technical support, and account assistance to DirecTV customers over the phone or via online chat, all while working from home. Employees in these roles handle inquiries about billing, programming, troubleshooting equipment, and general customer concerns. These positions require strong communication skills, a quiet workspace, and reliable internet. Training is typically provided by DirecTV or its parent company, and shifts may include evenings or weekends to accommodate customer needs.

Does DIRECTV offer a talking remote?

As a remote call center representative for DIRECTV, you may assist customers with questions about their remote controls. DIRECTV offers voice-enabled remotes that allow users to control their TV and search for content using voice commands, which can be considered a talking remote. Training on these features is typically provided to support customer inquiries effectively.

What are some common challenges faced by Remote Call Center agents for DirecTV, and how can they be managed?

Remote Call Center agents for DirecTV often encounter challenges such as handling high call volumes, troubleshooting technical issues remotely, and maintaining clear communication with customers who may be frustrated. To manage these, agents benefit from strong problem-solving skills, patience, and effective use of provided scripts and resources. Regular virtual team meetings and support from supervisors also help agents stay informed and connected, while ongoing training ensures they are equipped to resolve customer concerns efficiently.

What is the difference between Remote Call Center Directv vs Remote Customer Service Representative?

AspectRemote Call Center DirectvRemote Customer Service Representative
CredentialsHigh school diploma, training in TV servicesHigh school diploma or equivalent, customer service skills
Work EnvironmentHome-based call center setting, handling Directv customersHome-based or office, assisting various clients across industries
Industry UsageTelecommunications, entertainmentMultiple industries including retail, tech, and services
Job FocusTechnical support, billing, service activation for DirectvGeneral customer support, inquiries, issue resolution

Both roles involve remote customer interaction, but Remote Call Center Directv specializes in supporting Directv services within the telecommunications and entertainment industry, often requiring specific product knowledge. In contrast, Remote Customer Service Representatives handle a broader range of customer issues across various industries, with a focus on general support skills.

How do I get my remote to work with DIRECTV?

As a remote support specialist for DIRECTV, ensure the remote is properly paired with the receiver by pressing and holding the MUTE and SELECT buttons simultaneously until the LED blinks. Confirm the batteries are fresh and the remote is within range, then follow the on-screen pairing instructions or use the remote setup menu to reprogram the device if needed.
What job categories do people searching Remote Call Center Directv jobs in Decatur, AL look for? The top searched job categories for Remote Call Center Directv jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Remote Call Center Directv jobs? Cities near Decatur, AL with the most Remote Call Center Directv job openings:
Remote Call Center Directv jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

MCI Military Recruitment

Redstone Arsenal, AL • Remote

$14/hr

Full-time

Posted 29 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers