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Remote Call Center Directv Jobs in Austin, TX (NOW HIRING)

These positions are 100% fully remote**** Video Interview Process: As part of our Call Center hiring efforts, we're using a video screening process. To learn more and to help prepare for this, click ...

Remote Support Tech Location: Austin, TX Compensation: $27.00 / Per Hour Benefits: This position is ... This candidate will be active in our client's Call Center queue taking calls from all employees ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

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Remote Call Center Directv information

See Austin, TX salary details

$10

$17

$26

How much do remote call center directv jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote call center directv in Austin, TX is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.04 per hour, depending on experience, location, and employer.

What is a remote call center DirecTV job?

Remote Call Center DirecTV jobs involve providing customer service, technical support, and account assistance to DirecTV customers over the phone or via online chat, all while working from home. Employees in these roles handle inquiries about billing, programming, troubleshooting equipment, and general customer concerns. These positions require strong communication skills, a quiet workspace, and reliable internet. Training is typically provided by DirecTV or its parent company, and shifts may include evenings or weekends to accommodate customer needs.

What skills and qualifications are needed to thrive as a remote call center representative for DirecTV?

To succeed as a Remote Call Center Representative for DirecTV, you need excellent verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes knowledge of DirecTV products or services is typically required. Strong listening skills, patience, and the ability to remain calm under pressure are essential soft skills for this role. These skills enable representatives to effectively resolve customer issues, deliver quality service, and maintain customer satisfaction remotely.

What are common challenges faced by remote call center agents for DirecTV, and how can they be managed?

Remote Call Center agents for DirecTV often encounter challenges such as handling high call volumes, troubleshooting technical issues remotely, and maintaining clear communication with customers who may be frustrated. To manage these, agents benefit from strong problem-solving skills, patience, and effective use of provided scripts and resources. Regular virtual team meetings and support from supervisors also help agents stay informed and connected, while ongoing training ensures they are equipped to resolve customer concerns efficiently.

What is the difference between Remote Call Center Directv vs Remote Customer Service Representative?

AspectRemote Call Center DirectvRemote Customer Service Representative
CredentialsHigh school diploma, training in TV servicesHigh school diploma or equivalent, customer service skills
Work EnvironmentHome-based call center setting, handling Directv customersHome-based or office, assisting various clients across industries
Industry UsageTelecommunications, entertainmentMultiple industries including retail, tech, and services
Job FocusTechnical support, billing, service activation for DirectvGeneral customer support, inquiries, issue resolution

Both roles involve remote customer interaction, but Remote Call Center Directv specializes in supporting Directv services within the telecommunications and entertainment industry, often requiring specific product knowledge. In contrast, Remote Customer Service Representatives handle a broader range of customer issues across various industries, with a focus on general support skills.

What are the most commonly searched types of Call Center Directv jobs in Austin, TX?

The most popular types of Call Center Directv jobs in Austin, TX are:

What job categories do people searching Remote Call Center Directv jobs in Austin, TX look for?

The top searched job categories for Remote Call Center Directv jobs in Austin, TX are:

What cities near Austin, TX are hiring for Remote Call Center Directv jobs?

Cities near Austin, TX with the most Remote Call Center Directv job openings:

Infographic showing various Remote Call Center Directv job openings in Austin, TX as of August 2026, with employment types broken down into 72% Full Time, 9% Part Time, and 19% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,218 per year, or $17.9 per hour.

Customer Service Representative - $15/hr - Remote Temp

Gallagher

San Marcos, TX • Remote

$15/hr

Full-time

Posted 18 days ago


Key responsibilities

  • Receive inbound calls from current and potential customers and transfer them to the proper queues or individuals.

  • Follow the provided call script for each type of partnership and call received.

  • Meet Quality Assurance requirements for call compliance and DNC List requests.


Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

219th of 315 rated insurance


Job description

Introduction
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
 

Overview

LIG, a division of Gallagher,  is seeking call center representatives to support our sales team in generating opportunities, handling call volume, and directing calls to the proper areas within the company.  This role will be part of the initial contact team for customers interested in the healthcare products that LIG offers.  We are looking for experienced individuals that have been successful in a remote/call center work environment.

Position Details: 

  • Pay - $15/hr
  • Hours - 2 shifts -  9am - 6pm EST and 10am - 7pm EST 
  • Fully Remote position - Equipment provided 
  • Temporary Position - Projected start date 9/28/26 to January 15, 2027

How you'll make an impact

Essential Duties and Responsibilities:

  • Receive inbound calls including transferred sales leads and calls from current and potential customers. 
  • Must be able to transfer these calls to the proper queues or individuals easily.
  • Follow the LIG proper call script for each type of partnership and call we receive and make.
  • Meet Quality Assurance Requirements for call compliance. Ensuring DNC List compliance requests.

About You

Required: High school diploma and a minimum of 1 year of customer service experience. Strong typing and basic computer skills.

Specific Knowledge, Skills and Abilities:

  • 1-2 years Call center sales experience.
  • Proven success in a call center work environment.
  • Proven success in a remote work environment.
  • Collections and/or insurance sales experience is a PLUS, but not required!
  • Excellent interpersonal, written, and oral communication skills.
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections.
  • Strong work ethic, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
  • Must possess a professional and friendly attitude while being able to develop rapport with customers over the phone.

#contingent 


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Required: High school diploma and a minimum of 1 year of customer service experience. Strong typing and basic computer skills.

Specific Knowledge, Skills and Abilities:

  • 1-2 years Call center sales experience.
  • Proven success in a call center work environment.
  • Proven success in a remote work environment.
  • Collections and/or insurance sales experience is a PLUS, but not required!
  • Excellent interpersonal, written, and oral communication skills.
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections.
  • Strong work ethic, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
  • Must possess a professional and friendly attitude while being able to develop rapport with customers over the phone.

#contingent 

Education:UNAVAILABLEEmployment Type: FULL_TIME

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