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Remote Business Process Mapping Jobs in Ozark, AL

Remote Customer Service Agent

Dothan, AL · Remote

$14 - $18.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... own taxes and business expenses. Application & Certification Process * Complete an online ...

RVM Operations Manager

Dothan, AL · On-site

$65K - $75K/yr

The Remote Monitoring Center Manager will play a critical role in shaping the future of DSI ... Customer & Business Support * Serve as an escalation point for customer concerns and critical ...

... the sales process. * Sales Excellence: Implement proven sales strategies to meet and exceed ... business professionals with a desire to see others thrive. We have an innovative approach to ...

These talented men and women drive our business, and we are committed to their success. Priority1 ... If you have a disability and require assistance in this application process, please email talentacq ...

Senior iOS Developer

Fort Novosel, AL · Remote

$61.50 - $79.50/hr

Remote * Clearance: Public Trust or Higher Required Education Requirements: * Bachelor's degree in ... Identify opportunities for process improvement, tooling enhancements, and technology adoption to ...

Remote Spanish Bilingual Customer Service

Dothan, AL · Remote

$14 - $17.75/hr

... business tailored to your strengths. As an Independent Contractor, you will: * Be your own boss ... ICs are responsible for their own taxes and expenses Application and Certification Process To ...

Remote Business Process Mapping information

See Ozark, AL salary details

$16

$37

$57

How much do remote business process mapping jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote business process mapping in Ozark, AL is $37.34, according to ZipRecruiter salary data. Most workers in this role earn between $30.24 and $44.09 per hour, depending on experience, location, and employer.

What is the difference between Remote Business Process Mapping vs Remote Business Analyst?

AspectRemote Business Process MappingRemote Business Analyst
Primary FocusVisualizing and documenting business processesAnalyzing and improving business systems and requirements
Skills & CertificationsProcess modeling, BPMN, Visio, process improvementRequirements gathering, data analysis, stakeholder communication
Work EnvironmentCollaborates with process owners, often in operationsWorks with stakeholders across departments to optimize systems
Industry UsageCommon in operations, BPM projectsWidespread in IT, consulting, and business development

While both roles involve understanding business functions, Remote Business Process Mapping focuses on creating visual process models, whereas Remote Business Analyst emphasizes analyzing and improving business systems. They often collaborate but serve distinct purposes within organizational improvement initiatives.

Remote Customer Service Agent

Liveops

Dothan, AL • Remote

$14 - $18.75/hr

Contractor

Re-posted 16 days ago


Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.


Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000