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Remote Bilingual Collections Specialist Jobs in Decatur, AL

theITSC

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Remote IT Support (WFH Tech Advisor)

Huntsville, AL · Remote

$45K - $65K/yr

... mobile devices CompTIA A+, Microsoft Specialist, HDI-Support Center Analyst (HDI-SCA ... Bilingual in SPANISH or FRENCH is a plus - Familiar with ITIL, COPC and/or Six Sigma - Familiar ...

All JobsBilingual Collections Specialist JobsRemote Bilingual Collections Specialist JobsRemote Bilingual Collections Specialist Jobs in Decatur, AL

Remote Bilingual Collections Specialist information

See Decatur, AL salary details

$10

$18

$28

How much do remote bilingual collections specialist jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote bilingual collections specialist in Decatur, AL is $18.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.81 per hour, depending on experience, location, and employer.

What is the difference between Remote Bilingual Collections Specialist vs Remote Bilingual Credit Analyst?

AspectRemote Bilingual Collections SpecialistRemote Bilingual Credit Analyst
Primary RoleRecover overdue payments and manage delinquent accountsAssess creditworthiness and analyze financial data for lending decisions
Required SkillsDebt collection, negotiation, bilingual communicationFinancial analysis, credit scoring, bilingual communication
Work EnvironmentCustomer service, collections departmentFinance, credit department
CertificationsNone typically required, some collections certificationsFinancial certifications like CFA or credit-specific training

While both roles require bilingual skills and work in finance-related environments, the Remote Bilingual Collections Specialist focuses on recovering overdue payments, whereas the Remote Bilingual Credit Analyst evaluates credit risk for lending decisions.

What are some common challenges faced by remote bilingual collections specialists, and how can they be overcome?

Remote Bilingual Collections Specialists often face challenges such as managing time effectively across different time zones, handling language barriers with diverse clients, and maintaining high levels of motivation without in-person team interaction. To overcome these challenges, it's helpful to establish a structured daily routine, utilize translation tools and language resources, and actively participate in virtual team meetings to stay connected. Strong communication skills and adaptability are key to building rapport with clients and collaborating efficiently with colleagues in a remote setting.

What are the key skills and qualifications needed to thrive as a remote bilingual collections specialist?

To thrive as a Remote Bilingual Collections Specialist, you need strong communication skills in at least two languages, knowledge of collections practices, and typically a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and basic office tools is important, along with any relevant certifications in collections or customer service. Exceptional negotiation, problem-solving abilities, and a high degree of professionalism help build rapport with clients and resolve outstanding debts effectively. These skills ensure effective, culturally sensitive communication and maximize recovery rates while maintaining positive customer relationships in a remote work environment.

What is a remote bilingual collections specialist?

A Remote Bilingual Collections Specialist is a professional who works from a remote location to contact customers with overdue accounts and recover outstanding payments. They communicate with clients in two or more languages, addressing payment issues and negotiating repayment plans. This role often involves making phone calls, sending emails, and updating account records while ensuring compliance with relevant laws and regulations. Bilingual skills are essential to assist a diverse customer base effectively. The position typically requires strong communication, negotiation, and organizational abilities.

What are popular job titles related to Remote Bilingual Collections Specialist jobs in Decatur, AL?

For Remote Bilingual Collections Specialist jobs in Decatur, AL, the most frequently searched job titles are:

What cities near Decatur, AL are hiring for Remote Bilingual Collections Specialist jobs?

Cities near Decatur, AL with the most Remote Bilingual Collections Specialist job openings:

Remote Bilingual Collections Specialist jobs near you

Remote IT Support (WFH Tech Advisor)

theITSC

Huntsville, AL • Remote

$45K - $65K/yr

Full-time

Medical, PTO

Posted 11 days ago

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Job description

The ITSC is seeking agents to provide telephone technical support for the organization's customers.

The ITSC is an industry-leading provider of Expert technical support for Fortune 1000 organizations.

LOCATION: The ITSC's organizational structure provides agents the opportunity to work from home.

HOURS: We are actively seeking candidates for ALL Shifts

DESCRIPTION:
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of topics including:
- Microsoft Excel, Outlook, Word, PowerPoint, Access, Visual Basic for Applications (VBA), SharePoint, etc.
- Adobe Creative Cloud applications (Illustrator, InDesign, Photoshop, etc.)
- Windows operating systems
- iPhone, iPad, Android, and Blackberry mobile devices

CompTIA A+, Microsoft Specialist, HDI-Support Center Analyst (HDI-SCA) certifications a SIGNIFICANT PLUS

Agents must also have familiarity with server environments, standard network arrangements, and security concepts.

This is an external, Customer-facing position. Agents must be conscientious about providing thorough support and be understanding, responsive, and cooperative for client support requests. They must also have strong interpersonal and communication skills, and the ability to explain technical concepts in a clear, non-technical manner.

Agents must pay close attention to detail and following internal processes for providing support and documenting all steps taken. They also need to be team players, collaborate with their colleagues, and have a desire to be a resource and share their knowledge with others.

ADDITIONAL PREFERRED SKILLS:
- The ability to learn new applications quickly, and to certify in numerous software applications
- Bilingual in SPANISH or FRENCH is a plus
- Familiar with ITIL, COPC and/or Six Sigma
- Familiar with any of the following: Visual BASIC, VB .NET, C#, C++, Java, JavaScript, or any other object-orientated programming language

Company Description

theITSupportCenter is an industry-leading provider of expert technical support for Fortune 1000 companies. Organizations around the world trust theITSupportCenter to provide high-touch, white-glove support for their employees' corporate IT, business software and mobile devices issues. We are committed to delivering superior IT support and giving our team members the tools and training they need to deliver that support to our clients. As a result, our clients report extremely high satisfaction with our platform, allowing us to achieve an unparalleled client retention rate.