Worcester, MA · Remote
$22 - $27/hr
Remote Customer Service Representative Test of Time Plumbing Heating Air & Electrical means choosing a company that upholds honesty, professionalism, and a deep-rooted family ethos. With a trusted ...
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Worcester, MA · Remote
$22 - $27/hr
Remote Customer Service Representative Test of Time Plumbing Heating Air & Electrical means choosing a company that upholds honesty, professionalism, and a deep-rooted family ethos. With a trusted ...
Auburn, MA · Remote
$16 - $21.75/hr
This position is Remote in Auburn, MA. You will have the flexibility to work remotely* as you take on some tough challenges. Explore opportunities with Atrius Health, part of the Optum family of ...
Auburn, MA · Remote
$16 - $21.75/hr
This position is Remote in Auburn, MA. You will have the flexibility to work remotely* as you take on some tough challenges. Explore opportunities with Atrius Health, part of the Optum family of ...
$9.41 - $11.43
2% of jobs
$11.43 - $13.46
2% of jobs
$13.46 - $15.48
9% of jobs
$16.39 is the 25th percentile. Wages below this are outliers.
$15.48 - $17.51
25% of jobs
The median wage is $18.30 / hr.
$17.51 - $19.53
28% of jobs
$20.35 is the 75th percentile. Wages above this are outliers.
$19.53 - $21.56
19% of jobs
$21.56 - $23.58
4% of jobs
$23.58 - $25.61
3% of jobs
$25.61 - $27.63
3% of jobs
$27.63 - $29.66
1% of jobs
$29.66 - $31.69
2% of jobs
$9
$20
$31
A Remote Baseball Coach provides virtual instruction, training plans, and mentorship to players using video analysis, online communication, and digital resources. They may review game footage, develop customized drills, and provide feedback on mechanics and strategy. This role allows coaches to connect with players from different locations, helping them improve their skills without in-person sessions.
As a Remote Baseball Coach, your daily tasks often include planning and delivering virtual training sessions, analyzing videos of player techniques, providing personalized feedback, and developing tailored training programs. You’ll also communicate regularly with athletes and sometimes parents or other coaching staff via video calls, messaging apps, or online training platforms. While you may not be on the field in person, you play a key role in monitoring athlete progress, motivating players, and adjusting coaching strategies based on individual needs. Collaboration with other coaches or athletic departments may also be part of your routine, ensuring athletes receive well-rounded support.
To succeed as a Remote Baseball Coach, you need a solid background in baseball fundamentals, coaching experience, and a strong understanding of player development principles. Familiarity with virtual coaching platforms, video analysis software, and relevant coaching certifications (such as those from the American Baseball Coaches Association) is crucial. Exceptional communication, motivation, and adaptability are key soft skills for engaging athletes and providing effective feedback remotely. These abilities are vital for building trust, enhancing player performance, and overcoming the unique challenges of virtual coaching environments.
Worcester, MA • Remote
$22 - $27/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 26 days ago
Test of Time Plumbing Heating Air & Electrical means choosing a company that upholds honesty, professionalism, and a deep-rooted family ethos. With a trusted presence in the Greater Boston and Metro West areas since 1976, we're recognized for our integrity and excellence in service.
We are currently looking for a Remote Customer Service Representative to join our growing team. This position gives you the opportunity to gain valuable office experience providing customer service over the phone. Apply today to learn more and see if this could be the right fit for you!
Summary/ObjectiveThis full-time Customer Service Representative is responsible for delivering exceptional customer service by handling incoming inquiries, addressing customer concerns, resolving issues, and scheduling service and maintenance appointments. This role requires strong communication skills, patience, attention to detail, and the ability to multitask in a fast-paced environment. Additional responsibilities include making outbound calls, supporting customer follow-up efforts, and assisting with maintaining efficient technician schedules to ensure a positive customer experience and smooth daily operations.
Pay: $22-$27/hour, depending on experience
BenefitsMedical, Dental, and Vision Insurance (50% employer-paid for employee)
Company-paid Long-Term Disability (LTD)
Company-paid $50,000 Life Insurance
Aflac Accident Insurance Available
401(k) with 5% company match after 6 months
Birthday Bonus (equivalent to 8 hours of pay)
Paid Vacation:
2 weeks during the first year
3 weeks after 1-4 years
4 weeks after 5+ years
Sick Time (40 hours for full-time employees)
Bereavement Leave (3 days)
Tuition Reimbursement ($500/year)
Hours: Monday through Friday, 7:00 a.m.-3:30 p.m. On-call rotation is 1 week every 4 weeks.
Job Duties & ResponsibilitiesInteract with customers via telephone, email, or in person to provide support and information on products or services
Maintain technicians' daily schedules
Maintain customer accounts and record detailed customer interactions
Keep customers informed of technicians' schedules and estimated arrival times
Resolve customer concerns and answer questions to the best of your ability
Follow company communication procedures, guidelines, and policies
Perform other related duties as assigned
3+ years of ServiceTitan experience
Trade industry experience preferred (HVAC, Electrical, or Plumbing)
High school diploma or GED
Ability to multitask, prioritize, and manage time effectively
Excellent communication skills and active listening abilities
