2

Remote Banker Jobs in Fulton, NY (NOW HIRING)

Remote Virtual Executive Assistant

Syracuse, NY · On-site +1

$1.5K - $3.8K/mo

Ability to work independently in a remote environment Preferred * Bilingual (English/French and/or ... Zirtual will never ask for payment or demand personal financial details (such as banking ...

Senior Staff Accountant

Liverpool, NY · Remote

$85K - $100K/yr

Syracuse (Liverpool), NY (Remote) Salary: 75k - 85k Growing boutique CPA firm seeks Senior Staff ... Manage traditional Accountant duties including bank reconciliations and reporting. * Monitor ...

Enjoy the flexibility of remote work and the freedom to set your own schedule. This is an ... Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development ...

FP&A Manager - AI Trainer

Syracuse, NY · Remote

$50 - $100/hr

Enjoy the flexibility of remote work and the freedom to set your own schedule. This is an ... Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development ...

Remote Banker information

See Fulton, NY salary details

$10

$17

$22

How much do remote banker jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote banker in Fulton, NY is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.04 per hour, depending on experience, location, and employer.

What is a remote banker?

A Remote Banker is a banking professional who provides financial services, advice, and support to clients through digital channels, such as phone, video calls, email, or secure online platforms. Unlike traditional bank tellers or in-branch advisors, remote bankers assist customers with transactions, account management, loan applications, and other banking needs without requiring in-person visits. This role is becoming more popular as banks expand their online services to offer greater convenience and accessibility to clients.

How do remote bankers typically build strong client relationships despite working virtually?

Remote Bankers rely heavily on digital communication tools, such as secure video conferencing, instant messaging, and email, to maintain regular and personalized contact with clients. Building trust remotely involves being highly responsive, proactive in addressing clients’ needs, and leveraging technology to provide seamless banking solutions. Many employers provide training on virtual customer engagement and encourage team collaboration to ensure Remote Bankers have the support needed to deliver excellent service. Successfully managing these relationships can lead to career growth opportunities in client portfolio management, team leadership, or specialized financial advisory roles.

What are the key skills and qualifications needed to thrive as a remote banker, and why are they important?

To thrive as a Remote Banker, you need a solid understanding of banking products, financial regulations, and customer service best practices, often supported by a degree in finance or business. Familiarity with digital banking platforms, CRM systems, and secure communication tools is typically required. Excellent communication, problem-solving abilities, and strong attention to detail help build trust and resolve customer needs efficiently in a virtual setting. These skills are crucial for delivering seamless financial services, ensuring compliance, and maintaining customer satisfaction remotely.

What is the difference between Remote Banker vs Customer Service Representative?

AspectRemote BankerCustomer Service Representative
CredentialsBanking experience, sometimes certifications like FINRA or banking licensesHigh school diploma or equivalent, customer service skills
Work EnvironmentHome-based or remote banking platforms, virtual meetingsCall centers, remote customer support via phone or chat
Industry UsageFinancial institutions, banks, credit unionsVarious industries including retail, telecom, banking
Job FocusManaging banking products, financial advice, account managementHandling customer inquiries, resolving issues, providing information

Remote Bankers and Customer Service Representatives both work remotely but focus on different aspects of customer interaction. Remote Bankers specialize in banking products and financial services, often requiring specific banking credentials. Customer Service Representatives handle general customer inquiries across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Can I work remotely for a bank?

Remote bankers can perform many of their duties, such as customer service, account management, and financial advising, from a remote location using secure online banking platforms. However, some roles may require in-person presence for tasks like opening accounts or handling cash, and specific certifications or licenses might be necessary depending on the job and employer policies.

What job categories do people searching Remote Banker jobs in Fulton, NY look for?

The top searched job categories for Remote Banker jobs in Fulton, NY are:

What cities near Fulton, NY are hiring for Remote Banker jobs?

Cities near Fulton, NY with the most Remote Banker job openings:

Infographic showing various Remote Banker job openings in Fulton, NY as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Temporary. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $36,317 per year, or $17.5 per hour.

Contact Center Representative- Level 1

Apple Bank

Syracuse, NY • On-site, Remote

$40K - $50K/yr

Full-time

Re-posted 12 days ago


Job description

Buffalo, NY/Rochester, NY/ Syracuse, NY (Fully Remote Option Available)
Weekend and Evening Shift Availability Preferred
Salary Range: $40,000 - $50,000
The Contact Center Representative I delivers courteous and effective service to all Apple Bank clients, including both internal and external customers. This role is responsible for efficiently resolving client issues in accordance with contact center protocols, complaint management procedures, and departmental standards. Additionally, the Representative actively promotes the Bank's full range of products and services to address customers' financial needs, while consistently adhering to call quality metrics and departmental benchmarks for customer interactions.
ESSENTIAL DUTIES & RESPONSIBILITIES
  • Deliver outstanding customer service to both external and internal clients, ensuring their financial needs are met.
  • Protect customer accounts and information by maintaining privacy and accuracy; strictly follow call authentication procedures.
  • Adhere to all applicable banking regulations.
  • Identify and escalate calls involving concerns or suspicious activities as appropriate.
  • Recommend solutions to resolve customer issues, ensuring first-call resolution through effective communication with management and relevant partners.
  • Document and address complaints promptly and effectively in accordance with complaint management policies.
  • Complete customer file maintenance, transactions, and requests in line with internal policies and procedures.
  • Maintain adherence to call quality and service standards.
  • Actively participate in call quality reviews and coaching sessions, implementing feedback to achieve or exceed individual and departmental objectives.
  • Inform customers about Apple Bank's range of products and services.
  • Advocate for digital banking solutions to encourage customer self-service.
  • Ensure compliance with call classification wrap-up codes, sales call logging, and Calabrio metadata logging during every customer interaction.
  • Address general inquiries, provide basic ATM and debit card assistance, assist with online banking support, third-party vendor inquiries, and general questions about products and services.
  • Perform additional duties and responsibilities as assigned.

SKILLS, EDUCATION, & EXPERIENCE
  • A high school diploma or GED is required.
  • 0-1 years of experience in a banking environment preferred; call center experience is advantageous, along with familiarity with online banking applications.
  • Strong interpersonal and verbal and written communication skills.
  • Exceptional customer service abilities.
  • Excellent analytical and problem-solving skills.
  • Bilingual proficiency in Spanish is considered an asset.
  • Demonstrates refined telephone etiquette and the capability to deliver consistent service quality under pressure.
  • Proficient in Microsoft Office programs, including Word, Excel, and PowerPoint.
  • Knowledgeable in online and mobile banking platforms as well as bill payment services.
  • Maintains a positive, team-oriented attitude.
  • Capable of efficiently multitasking across various systems.
  • Willingness to work a flexible schedule, including evenings and weekends.
  • Ability to consistently adhere to a set schedule.

Visa sponsorship not available.
We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.