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Remote Banker Jobs in Kentucky (NOW HIRING)

We will never ask for sensitive information, such as bank account details, SSN, etc., via email. If ... Ability to work effectively with remote and distributed teams. Additional Requirements

We will never ask for sensitive information, such as bank account details, SSN, etc., via email. If ... Ability to work effectively with remote and distributed teams. Additional Requirements

Associate, Corporate Development

Canada, KY · On-site +1

$70K - $90K/yr

Preference for Toronto, but open to remote candidates (within North America) Reports to: Director ... Experience in M&A/VC/PE, investment banking or management consulting is an asset. * Commercial ...

This role is remote-friendly but must be based in the U.S. or Canada. Hatch is based in California ... banking experience. Why You'll Love Working at Hatch We're a certified Great Place to Work! 94% of ...

$41K - $75K/yr

This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based ...

$41K - $75K/yr

This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based ...

This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based ...

$41K - $75K/yr

This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based ...

Showing results 21-40

Remote Banker information

How do remote bankers typically build strong client relationships despite working virtually?

Remote Bankers rely heavily on digital communication tools, such as secure video conferencing, instant messaging, and email, to maintain regular and personalized contact with clients. Building trust remotely involves being highly responsive, proactive in addressing clients’ needs, and leveraging technology to provide seamless banking solutions. Many employers provide training on virtual customer engagement and encourage team collaboration to ensure Remote Bankers have the support needed to deliver excellent service. Successfully managing these relationships can lead to career growth opportunities in client portfolio management, team leadership, or specialized financial advisory roles.

What is the difference between Remote Banker vs Customer Service Representative?

AspectRemote BankerCustomer Service Representative
CredentialsBanking experience, sometimes certifications like FINRA or banking licensesHigh school diploma or equivalent, customer service skills
Work EnvironmentHome-based or remote banking platforms, virtual meetingsCall centers, remote customer support via phone or chat
Industry UsageFinancial institutions, banks, credit unionsVarious industries including retail, telecom, banking
Job FocusManaging banking products, financial advice, account managementHandling customer inquiries, resolving issues, providing information

Remote Bankers and Customer Service Representatives both work remotely but focus on different aspects of customer interaction. Remote Bankers specialize in banking products and financial services, often requiring specific banking credentials. Customer Service Representatives handle general customer inquiries across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Can I work remotely for a bank?

Remote bankers can perform many of their duties, such as customer service, account management, and financial advising, from a remote location using secure online systems. However, some roles may require in-person presence for certain tasks or certifications, and employers often specify remote work policies based on the position and company policies.

What are the key skills and qualifications needed to thrive as a remote banker, and why are they important?

To thrive as a Remote Banker, you need a solid understanding of banking products, financial regulations, and customer service best practices, often supported by a degree in finance or business. Familiarity with digital banking platforms, CRM systems, and secure communication tools is typically required. Excellent communication, problem-solving abilities, and strong attention to detail help build trust and resolve customer needs efficiently in a virtual setting. These skills are crucial for delivering seamless financial services, ensuring compliance, and maintaining customer satisfaction remotely.

What is a remote banker?

A Remote Banker is a banking professional who provides financial services, advice, and support to clients through digital channels, such as phone, video calls, email, or secure online platforms. Unlike traditional bank tellers or in-branch advisors, remote bankers assist customers with transactions, account management, loan applications, and other banking needs without requiring in-person visits. This role is becoming more popular as banks expand their online services to offer greater convenience and accessibility to clients.
What are the most commonly searched types of Banker jobs in Kentucky? The most popular types of Banker jobs in Kentucky are:
What are popular job titles related to Remote Banker jobs in Kentucky? For Remote Banker jobs in Kentucky, the most frequently searched job titles are:
What cities in Kentucky are hiring for Remote Banker jobs? Cities in Kentucky with the most Remote Banker job openings:
Infographic showing various Remote Banker job openings in Kentucky as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Contact Center Banking Rep- (Telephone Banking)

Park Community Credit Union

Louisville, KY • Remote

$21.28 - $21.94/hr

Full-time

Posted 2 days ago

New


Job description

Role:
By emphasizing ONE Park, ONE Mission, One Team, the eTeam Service Representative is responsible for assisting members and potential members with their telephone and electronic correspondence requests. This role involves answering questions about products and services, resolving issues within their authority, processing transactions, and directing calls to the appropriate department when necessary. The eTeam Service Representative also identifies cross-sell opportunities, maintains accurate member account information, and supports remote service requests, ensuring efficient and professional service delivery.
Essential Functions amp; Responsibilities:
  • While meeting the service standards for the credit union, assist members and potential members with their telephone and electronic correspondence requests; answer questions about products and services and resolve problems that are within their authority to resolve; provide applications as requested; refer problems that are beyond their authority to their supervisor, along with their recommendations. Process Remote Contact requests in the same fashion as answering and handling telephone requests/issues. Identify crosssell opportunities and cross-sell services to members. Maintain action log as required for review.
  • Perform transactions related to ATM/Debit Card programs including ordering cards and placing blocks per credit union guidelines. Provide information regarding these transactions and resolve issues that are within authority. Refer issues not withing authority to manager. Provide information on remote services.
  • Maintain knowledge of all products and services offered. Follow all security policies and report suspicious activity to manager.
  • Maintain member account information on computer system.
  • Assure that appropriate records are maintained .
  • Willingly assist other departments as needed.
  • Performs other duties as assigned.
Performance Measurements:
1. To be an ambassador of Park's culture supporting the credit union's mission to build thriving communities
together ensuring words and actions align with the Park VIBE that defines our Core Values:
• Vibrant Connections
• Inclusive Excellence
• Bold Compassion
• Endless Empowerment
2. To provide friendly, professional and accurate service and support to all members and coworkers.
3. To accurately receive calls daily and effectively troubleshoot or direct the call.
4. To answer telephone within 3 rings, respond to written correspondence within 24 hours, respond to
telephone messages within the same day received.
5. To process member transactions with zero errors.
6. To add to and maintain knowledge of all new policies and procedures to ensure remain compliant with all
regulations.
7. To maintain a professional work environment, promote teamwork, build respect among coworkers and
present a businesslike appearance.
8. To follow all security policies and procedures and report discrepancies or suspicious activity to manager
immediately.
Knowledge and Skills:
Experience: Six months to two years of similar or related experience.
Education: Equivalent to a high school education.
Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
Other Skills: Good listening and telephone skills.
Physical Requirements:
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform
the essential functions. While performing the essential duties of this position, the employee is regularly exposed to a general office environment and interaction with customers.
PHYSICAL DEMANDS The physical demands described here are representative of those required to successfully perform the essential functions of this position, but do not necessarily constitute an exhaustive list of all essential functions. To the extent required by any applicable law,
reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential functions where this can be done without posing a direct threat to self or others. While performing the essential duties of this position, the employee frequently must sit,
stand, and walk short distances. The employee frequently uses hands and fingers to count currency and handle, manipulate, and feel objects, documents, and office tools and equipment. Reads, writes, listens, speaks, and uses personal computers, copiers, telephones, and other office equipment and software throughout the work day. The employee is occasionally required to stoop, bend, squat, and reach overhead with hands and arms. Occasionally pushing and pulling of office furniture and other objects. The employee may occasionally lift and/or move up to 15 pounds and on occasion lift and/or move up to 25 pounds.
Company Description:
Park Community is Kentucky’s largest Community Development Financial Institution (CDFI) Credit Union. Owned by members and focused on empowering communities, fueling dreams and fostering belonging, the organization is committed to financial inclusion and serving underserved communities to create thriving environments. Park Community envisions a world where hope, opportunity and belonging unite us all.
Park Community Credit Union is an Equal Opportunity Employer/VETERANS/DISABLED