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Remote Bank Customer Service Jobs in Colorado (NOW HIRING)

The Customer Service Representative at Insurance Design & Placement is responsible for maintaining ... This is a remote position. Compensation: $17.00 - $22.00 per hour YOUR FUTURE as an Independent ...

$90K - $120K/yr

Professionals with experience in customer service, sales, or consulting (preferred, not required ... for our remote-first team. Ready to grow a meaningful career on your terms? Apply today and ...

Customer Care Specialist - Remote

Denver, CO · Remote

$17.50 - $23.25/hr

We are looking for a compassionate and service-oriented Customer Care Specialist to provide ... Remote Environment: Provide customer care remotely * Flexible Scheduling: Organize your ...

New

Customer Support Representative (Remote)

Denver, CO · Remote

$17.50 - $22.50/hr

Customer Service Experience * Software experience, experience with eMARs, EHRs or other healthcare ... A remote work environment that is compliant with cybersecurity and other company workplace policies

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Remote Bank Customer Service information

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How much do remote bank customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote bank customer service in Colorado is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.97 per hour, depending on experience, location, and employer.

What is a remote bank customer service?

A Remote Bank Customer Service job involves assisting customers with their banking needs through phone, email, or live chat while working from home. Responsibilities include handling account inquiries, troubleshooting issues, processing transactions, and providing information about banking products and services. Strong communication, problem-solving skills, and knowledge of banking procedures are essential for success in this role.

What does a typical workday look like for a remote bank customer service representative?

A typical day as a Remote Bank Customer Service representative involves assisting customers via phone, email, or secure chat with account inquiries, troubleshooting issues like online banking access, and explaining financial products or services. You’ll often work from a dedicated home office, following structured shifts that may include evenings or weekends depending on the bank’s hours. Collaboration with other team members, supervisors, and technical support is common, especially when resolving complex client requests. The role offers opportunities to expand your financial knowledge, and many banks provide pathways for advancement into supervisory or specialized banking roles.

What are the key skills and qualifications needed to thrive in remote bank customer service?

To excel as a Remote Bank Customer Service representative, you need a background in customer service, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with banking software, CRM systems, and secure communication tools is often required, with some employers preferring certification in financial services or related areas. Outstanding verbal communication, patience, and emotional intelligence are essential soft skills for building trust with customers remotely. These competencies enable representatives to resolve inquiries efficiently, ensure security, and maintain excellent client relationships in a digital environment.

What cities in Colorado are hiring for Remote Bank Customer Service jobs?

Cities in Colorado with the most Remote Bank Customer Service job openings:

Infographic showing various Remote Bank Customer Service job openings in Colorado as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $41,112 per year, or $19.8 per hour.

Customer Service Consultant - Denver (Remote)

CarMax, Inc.

Parker, CO • On-site, Remote

$20.70 - $31.40/hr

Full-time

PTO

Re-posted 13 days ago


CarMax rating

8.0

Company rating: 8.0 out of 10

Based on 373 frontline employees who took The Breakroom Quiz

25th of 734 rated retailers


Job description

7978 - Denver CEC - 18220 Ponderosa Drive, Parker, Colorado, 80134
CarMax, the way your career should be!
Provide an iconic customer experience
As a Customer Service Consultant, you will be the vital link between a customer's at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
Customer Service Consultant Trainee
Position Overview As a Customer Service Consultant Trainee, you will be the vital link between a customer's at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
Why CarMax? At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and we are still growing. We're rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you're advancing your career or growing your skillset, we are here to drive you forward.
Team Overview This is a high-energy sales environment where you will work as a team to meet goals. We will give you everything you need to be successful. We're not your average call center. You will handle a wide range of customer interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We work and learn as a team and the prospects are bright for sales professionals who aspire to become mentors, managers, and business leaders.
Role Responsibilities
  • Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase.
  • Use your knowledge of the CarMax inventory to guide customers towards vehicles that meet their needs.
  • Guide customers every step of the way, from online sales or appraisal to arranging finance applications and scheduling vehicle delivery.
  • Ensure a seamless transition from online to in-store purchasing to provide an unrivaled customer service experience.
  • Mentor others as your skillset expands.
  • Achieve sales targets while providing an iconic customer experience.
  • Acquire the Automotive Sales Persons License in specific states - may require testing and travel as some states request physical presence to apply for the license.

Required Qualifications
  • Sales and customer service experience, in an area such as retail, is preferred.
  • Thrive in a fast-paced sales environment.
  • Good listening skills and strong customer focus.
  • High level of self-motivation to achieve performance goals.
  • Strong written and verbal communication skills.
  • Ability to learn and master new technologies, strong computer skills.
  • Open availability for shifts that may include nights, weekends, and holidays.
  • Must be open to shifting schedules two times per year according to needs of the business.
  • Candidates must live within 100 miles of the Customer Experience Center (CEC) location.

About CarMax At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation's largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change-sparking ideas, overcoming challenges, and shaping what's next. Join us in creating a better future- for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
$20.70 - $31.40
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
  • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
  • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

What CarMax employees say

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CarMax logo

About CarMax

Sourced by ZipRecruiter

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Industry

Automobile dealers and finance and insurance

Company size

10,000+ Employees

Headquarters location

Henrico, VA, US