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Remote Azure Support Jobs in Taylor, MI (NOW HIRING)

This is a remote position. IT Support Engineer II (Remote) - Managed Services (MSP) About the Role ... Support and administer Microsoft 365, Azure, and other cloud-based solutions * Diagnose and resolve ...

The Network Engineer supports branch, Azure cloud, and remote-user connectivity, including routing, switching, firewalls, wireless, DNS/DHCP/IP management, SD-WAN, VPN/ZTNA, and network observability ...

Automation Engineer 3

Detroit, MI · On-site +1

$70K - $154K/yr

Provides effective production support, including accurate problem identification, root cause ... Experience with AI Builder, Copilot integrations, or Azure Open AI services is a strong plus.

Senior Cloud Engineer

Southfield, MI · On-site +1

$70K - $144K/yr

Location Remote based role with preference in Hub Office City. About The Job You're Considering ... Azure Virtual Desktop (AVD) * Plan, deploy, and manage scalable AVD environments in Azure ...

Systems Integration Developer

Ann Arbor, MI · On-site +1

$150K - $180K/yr

Support and troubleshoot integrations and automation processes. * Ensure secure, efficient Azure ... Hybrid schedule, may be considered for remote eligible The annualized base salary range for this ...

Senior Apriso Developer

Troy, MI · Remote

$52.25 - $67.50/hr

The ideal candidate will be responsible for designing, developing, configuring, and supporting ... Ability to work independently in a remote environment Key Responsibilities: * Design, develop ...

RACF Mainframe Security Engineer

Detroit, MI · On-site +1

$70K - $140K/yr

Description This position is a remote position. Summary: The RACF Mainframe Security Engineer is ... Experience in production support and design of Cyber Security technologies * Operational experience ...

RACF Mainframe Security Engineer

Detroit, MI · On-site +1

$70K - $140K/yr

Description This position is a remote position. Summary: The RACF Mainframe Security Engineer is ... Experience in production support and design of Cyber Security technologies * Operational experience ...

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Remote Azure Support information

What is the difference between Remote Azure Support vs Remote Cloud Support Engineer?

AspectRemote Azure SupportRemote Cloud Support Engineer
CertificationsAzure Certifications (e.g., AZ-104, AZ-303)Cloud certifications (e.g., AWS, Azure, Google Cloud)
Work EnvironmentPrimarily Azure cloud platform, Microsoft ecosystemMultiple cloud platforms, broader cloud environment
Industry UsageOrganizations using Microsoft Azure servicesOrganizations using various cloud providers
Job FocusAzure-specific support, troubleshooting, and customer assistanceSupport across multiple cloud platforms, troubleshooting, and deployment

Remote Azure Support roles focus specifically on Microsoft Azure services, requiring Azure certifications and expertise in the Microsoft ecosystem. In contrast, Remote Cloud Support Engineers handle support across multiple cloud platforms, offering broader cloud infrastructure knowledge. Both roles involve remote work and technical support but differ in platform specialization and scope.

Infographic showing various Remote Azure Support job openings in Taylor, MI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Level 2 Service Desk Support

GDI Infotech

Ann Arbor, MI • Remote

$60K - $65K/yr

Full-time

Posted 8 days ago


Job description

This is a remote position.

IT Support Engineer II (Remote) – Managed Services (MSP)

About the Role

We are seeking a highly motivated and customer-focused IT Support Engineer II to join our growing team in a fully remote capacity. This role is ideal for a technical professional who thrives in a fast-paced Managed Service Provider (MSP) environment, supporting a diverse client base across multiple industries.

As a Level 2 support engineer, you will act as a key escalation point, responsible for troubleshooting complex technical issues, delivering high-quality support, and ensuring client systems remain secure, stable, and optimized.

Key Responsibilities

  • Provide Level 2 technical support for desktops, servers, networks, and cloud environments
  • Troubleshoot and resolve escalated issues related to Windows OS, Active Directory, Office 365, and networking
  • Support and administer Microsoft 365, Azure, and other cloud-based solutions
  • Diagnose and resolve issues involving VPNs, firewalls, switches, and wireless networks
  • Manage user accounts, permissions, and security policies
  • Perform system maintenance, patching, and updates across client environments
  • Collaborate with Level 1 and Level 3 engineers to ensure timely resolution of incidents
  • Document issues, resolutions, and processes in the ticketing system
  • Participate in onboarding/offboarding of client employees and device provisioning
  • Assist with implementations, upgrades, and infrastructure projects as needed
  • Provide excellent customer service and communicate effectively with technical and non-technical stakeholders

Required Qualifications

  • 3–5+ years of experience in IT support, preferably within an MSP environment
  • Strong knowledge of Windows Server, Active Directory, and Microsoft 365
  • Experience with network troubleshooting (DNS, DHCP, TCP/IP, VPNs)
  • Familiarity with RMM and PSA tools (such as ConnectWise, Autotask, or similar)
  • Experience supporting remote users and distributed environments
  • Ability to manage multiple priorities in a fast-paced, ticket-driven environment
  • Strong documentation and communication skills

Preferred Qualifications

  • Experience with Azure, AWS, or other cloud platforms
  • Certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications
  • Exposure to cybersecurity best practices and tools
  • Previous experience working in a client-facing consulting or MSP role

What We Offer

  • Fully remote work environment
  • Opportunity to work with a wide range of technologies and clients
  • Fast-paced, collaborative team culture
  • Career growth and advancement opportunities
  • Competitive compensation and benefits package