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Remote Azure Support Jobs in Hackettstown, NJ (NOW HIRING)

Everest

Senior Network Engineer II

Warren, NJ · On-site +1

$119K - $140K/yr

Hybrid / Remote (Global Support Model) Reports To: Network Engineering & Operations Leadership ... centers, Azure cloud environments, and branch locations. You'll drive network modernization ...

Everest Re Group

Senior Network Engineer II

Warren, NJ · On-site +1

$119K - $140K/yr

Hybrid / Remote (Global Support Model) Reports To: Network Engineering & Operations Leadership ... centers, Azure cloud environments, and branch locations. You'll drive network modernization ...

Deloitte

PAM Senior Manager

Morristown, NJ · On-site +1

$114K - $154K/yr

... remote access. Overseeing multiple concurrent engagements, including scope, staffing, budgets ... support transformation, and manage risk through identity-centered solutions across the enterprise.

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Remote Azure Support information

What is the difference between Remote Azure Support vs Remote Cloud Support Engineer?

AspectRemote Azure SupportRemote Cloud Support Engineer
CertificationsAzure Certifications (e.g., AZ-104, AZ-303)Cloud certifications (e.g., AWS, Azure, Google Cloud)
Work EnvironmentPrimarily Azure cloud platform, Microsoft ecosystemMultiple cloud platforms, broader cloud environment
Industry UsageOrganizations using Microsoft Azure servicesOrganizations using various cloud providers
Job FocusAzure-specific support, troubleshooting, and customer assistanceSupport across multiple cloud platforms, troubleshooting, and deployment

Remote Azure Support roles focus specifically on Microsoft Azure services, requiring Azure certifications and expertise in the Microsoft ecosystem. In contrast, Remote Cloud Support Engineers handle support across multiple cloud platforms, offering broader cloud infrastructure knowledge. Both roles involve remote work and technical support but differ in platform specialization and scope.

What cities near Hackettstown, NJ are hiring for Remote Azure Support jobs?

Cities near Hackettstown, NJ with the most Remote Azure Support job openings:

Remote Azure Support jobs near you

Sr. Technical Support Consultant - Remote

Berkeley Heights, NJ • On-site, Remote

NAVA Software Solutions
IT Services • 51 - 200 employees
Learn more about NAVA Software Solutionsexternal

Full-time

Re-posted 11 days ago

Job description

NAVA Software solutions is looking for a Sr. Technical Support Consultant
Details:
Sr. Technical Support Consultant
Location: Remote role
Duration: 6 months CTH
Job Description:
  • CA Server Automation which includes CA ITCM - need knowledge with in using the CA tool.
  • Experience with Windows systems troubleshooting within non-production and production multi-tier environments.
  • 24x7 on call support of applications on a rotating basis and participate in resolution of escalated incidents.
  • Create application monitoring scripts and automate alerts that can inform of problems in logs files.
  • Recommend performance and infrastructure capacity improvements as well as enhancements to existing macros and utilities in use.
  • Point of escalation accountable for diagnosing and resolving customer impacting issues.
  • Review turnover artifacts to ensure completion prior to executing production installs.
  • Participate in assigned projects representing the support organization, communicate status, issues, and delivery risks.
  • Support applications that support the Managed Services ATM fleet and Cash and Logistics.
  • Perform coordination of cross-functional departments to identify project issues, monitor action items and follow-up to ensure resolutions.
  • Participate in Patch deployment scheduling and grouping of deployments. Individual will validate systems are operating as they should after a Patching process has completed. Will work with release management when required. Document install defects and assign severity to the problem that occurs and work with various teams to determine root cause.
  • Ensure monitoring alerts and system events are risk assessed, prioritized, and worked aggressively.
  • Maintain and/or create technical support documentation, and work with resources to assume the same.
  • Good verbal and written communication skills to be used for creation and updating standard operating procedures.
  • Must be able to operate in a team environment and be able to effectively communicate and work with team members globally.

Required:
  • 5+ years of IT experience in a technical production support role with background in Windows Systems Administration and/or Windows development. ATM application knowledge is a plus.
  • CA Server Automation which includes CA ITCM
  • Hands-on knowledge of writing SQL for Oracle or SQL Server
  • Solid experience scripting in PowerShell
  • Microsoft Desktop Services, Virtual Services
  • Experienced in Agile and DevOps environments and cultures.
  • Knowledge of ITIL production support best practices
  • ATM knowledge and strong knowledge of Microsoft Office Suite
  • Knowledge of Splunk and ExtraHop

Desired:
  • Basic knowledge of Linux
  • Knowledge of Azure
NAVA Software Solutions logo

About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

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