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Remote Avaya Ivr Developer Jobs in Chicago, IL (NOW HIRING)

Addison Group

VOIP Senior Network Engineer

Chicago, IL · Remote

$125K - $140K/yr

Avaya or comparable enterprise voice platforms * VoIP PBX * SIP trunking * Call Center / Contact ... this a remote position. Interested? Message me directly for confidential details. #VoIP ...

Addison Group

VOIP Lead Engineer - Chicago

Chicago, IL · Remote

$150K - $160K/yr

Lead VoIP / Unified Communications Engineer Chicago, IL - Onsite Base Salary: $150K-$160K No Remote ... Strong Avaya or comparable enterprise voice technology * VoIP PBX and SIP trunking expertise

All JobsAvaya Ivr Developer JobsRemote Avaya Ivr Developer JobsRemote Avaya Ivr Developer Jobs in Chicago, IL

Remote Avaya Ivr Developer information

What is a remote Avaya IVR developer?

Remote Avaya IVR Developers are professionals who design, develop, and maintain Interactive Voice Response (IVR) systems using Avaya technologies, working from a remote location. They create automated phone menus and workflows that help businesses efficiently handle customer calls. These developers use programming languages and Avaya-specific tools to customize and optimize call routing, self-service options, and integrations with other business systems. Their work is critical in improving customer experience and operational efficiency for companies using Avaya communication platforms.

What are the key skills and qualifications needed to thrive as a remote Avaya IVR developer?

To thrive as a Remote Avaya IVR Developer, you need strong programming skills in languages like Java or VXML, experience with telephony systems, and a background in computer science or a related field. Familiarity with Avaya Aura, Orchestration Designer, CTI integration, and relevant certifications such as Avaya Certified Implementation Specialist are typically required. Excellent problem-solving, communication, and self-management skills distinguish top performers in remote environments. These competencies ensure effective development, deployment, and maintenance of IVR solutions that meet business and customer needs.

What are some common challenges faced by remote Avaya IVR developers, and how can they be addressed?

Remote Avaya IVR Developers often encounter challenges related to collaborating with cross-functional teams and accessing secure environments for testing. Clear communication is key, so regular virtual meetings and detailed documentation help align project goals and requirements. Additionally, ensuring secure remote access to IVR systems and test environments is essential, often requiring coordination with IT and network security teams. Staying updated on Avaya platform updates and best practices through online resources and training can also help address technical challenges.

What are the most commonly searched types of Avaya Ivr Developer jobs in Chicago, IL?

The most popular types of Avaya Ivr Developer jobs in Chicago, IL are:

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For Remote Avaya Ivr Developer jobs in Chicago, IL, the most frequently searched job titles are:

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Remote Avaya Ivr Developer jobs near you

VOIP Senior Network Engineer

Addison Group

Chicago, IL • Remote

$125K - $140K/yr

Other

Medical, Retirement

Posted 13 days ago

Job description

Role: Senior Network Engineer – VoIP / Unified Communications

Location: Chicago, IL – Onsite

Salary: $125,000 -$140,000 / year

Benefits: This role is eligible for health, medical, retirement, generous time off.

I’m conducting a confidential search for a Senior Network Engineer – VoIP / Unified Communications for a highly respected Chicago organization undergoing a significant modernization of its technology infrastructure.

This is a great opportunity for a hands-on enterprise voice engineer who wants to work in a large, complex, mission-critical environment while helping modernize the infrastructure supporting the organization.

We are not looking for someone who simply administers phones. We need an engineer who understands enterprise voice AND the network behind it and can independently troubleshoot difficult problems.

What You'll Work With:

  • Enterprise VoIP / Voice infrastructure
  • Avaya or comparable enterprise voice platforms
  • VoIP PBX
  • SIP trunking
  • Call Center / Contact Center technologies
  • e911, eFax and voicemail
  • QoS and enterprise networking
  • IDF / Data Center infrastructure
  • Cisco networking technologies

What We're Looking For:

  • 5+ years of enterprise VoIP / Voice Engineering experience
  • Strong hands-on Avaya or comparable voice platform experience
  • Strong SIP and VoIP troubleshooting skills
  • Understanding of networking and QoS as they relate to voice
  • Experience supporting large, complex enterprise environments
  • Ability to independently diagnose and resolve difficult technical issues
  • Strong communication and customer service skills
  • Healthcare experience is helpful but not required

This organization is investing significantly in its infrastructure and technology environment, making this an opportunity to join during a period of real modernization and change rather than simply maintaining legacy technology.

Important: This is primarily an onsite position in downtown Chicago/Streeterville five days per week. There can be some flexibility based upon business needs, but candidates should not consider this a remote position.

Interested? Message me directly for confidential details.

#VoIP #NetworkEngineer #UnifiedCommunications #Avaya #Cisco #SIP #ChicagoJobs #NetworkEngineering #Infrastructure

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.