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Remote Automotive Management Jobs in Rhode Island

Morley

Vehicle Return Clerk (Remote - Michigan)

Carolina, RI · Remote

$17 - $22.75/hr

You'll manage cases and use your customer service skills to ensure the return process is as easy ... Prior experience working in banking, mortgages, accounting or an automotive dealership * College ...

Morley

Vehicle Return Clerk (Remote - Michigan)

Carolina, RI · Remote

$17 - $22.75/hr

You'll manage cases and use your customer service skills to ensure the return process is as easy ... Prior experience working in banking, mortgages, accounting or an automotive dealership * College ...

ABB

Area Sales Manager - OEM - Northeast

RI · Remote

The individual oversees OEM planning and ensures that strategies are aligned with the District and US growth objectives, in conjunction with talent management and recruitment. While this is a remote ...

All JobsAutomotive Management JobsRemote Automotive Management JobsRemote Automotive Management Jobs in Rhode Island

Remote Automotive Management information

What are the key skills and qualifications needed to thrive as a remote automotive manager, and why are they important?

To thrive as a Remote Automotive Manager, strong leadership, automotive industry expertise, and experience in operations management are essential, often supported by a degree in business or automotive management. Familiarity with dealership management systems (DMS), CRM software, and remote collaboration tools is typically required. Excellent communication, problem-solving abilities, and self-motivation are standout soft skills in this role. These skills and qualities enable effective oversight of dispersed teams and operations, ensuring customer satisfaction and business efficiency from a remote setting.

What is the difference between Remote Automotive Management vs Remote Automotive Service Advisor?

AspectRemote Automotive ManagementRemote Automotive Service Advisor
CredentialsExperience in automotive operations, management certifications (e.g., ASE, OEM training)Customer service skills, ASE certifications often preferred
Work EnvironmentOversees automotive shops, manages teams remotely, strategic planningInteracts with customers, schedules repairs, explains services remotely
Industry UsageUsed by automotive dealerships, service centers, fleet companiesCommonly employed by dealerships, repair shops, service centers
Search & Comparison IntentLooking for managerial roles overseeing automotive services remotelySeeking customer-facing roles in automotive service remotely

Remote Automotive Management focuses on overseeing automotive operations and managing teams remotely, requiring management experience and industry certifications. In contrast, Remote Automotive Service Advisors primarily handle customer interactions, explaining services, and scheduling repairs remotely, emphasizing customer service skills. Both roles are integral to the automotive industry but serve different functions and skill sets.

What are some common challenges faced by professionals in remote automotive management roles, and how can they be addressed?

Professionals in remote automotive management often face challenges such as coordinating teams across multiple locations, ensuring clear communication, and maintaining oversight of operations without being physically present. To address these, leveraging digital management tools, setting regular video conferences, and establishing clear performance metrics are essential. Building strong relationships with on-site staff and encouraging open, proactive communication can help bridge the distance gap and ensure smooth operations.

What is remote automotive management?

Remote automotive management refers to overseeing and coordinating automotive operations, such as sales, service, or fleet management, from a location outside of a traditional dealership or office setting. This role often uses digital tools and communication platforms to manage teams, monitor performance, and ensure customer satisfaction. It allows managers to support multiple locations or teams, streamline processes, and adapt to the increasing digitalization of the automotive industry.
What are popular job titles related to Remote Automotive Management jobs in Rhode Island? For Remote Automotive Management jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Remote Automotive Management jobs in Rhode Island look for? The top searched job categories for Remote Automotive Management jobs in Rhode Island are:
What cities in Rhode Island are hiring for Remote Automotive Management jobs? Cities in Rhode Island with the most Remote Automotive Management job openings:
Remote Automotive Management jobs near you

Remote Automotive Customer Service Agent (Dealer Assistance)

Morley

Carolina, RI • Remote

$13/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Morley Companies rating

6.7

Company rating: 6.7 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

297th of 483 rated business services

Job description

About the Role

Role: Full time | Remote – Ohio residents 

If you want to start a career where you can showcase your computer and problem-solving skills, this entry-level customer service position is an excellent opportunity!

You don't need to know anything about cars or parts – we'll train you on everything you need to know to succeed.

Pay Transparency 

This position starts at $13 per hour.

What to Expect

As a Remote Automotive Customer Service Agent (Dealer Assistance) at Morley, you'll act as a resource for automotive dealerships needing help with orders they've placed. 

Why apply:

  • Work from home while having regular connection with your teammates
  • No weekends
  • Paid training
  • Equipment provided
  • Benefits available
  • Professional development opportunities

You need:

  • Computer, typing and phone skills
  • Interpersonal skills
  • Detail oriented
  • High-speed internet delivered through a wired provider (cable or fiber) that you can connect a work computer to via ethernet cable
  • See Skills for Success below

Tasks:

  • Provide excellent service via phone and live chat 
  • Use your computer skills to:
    • Research requests related to profile assistance
    • Track vehicle shipments and vehicle orders
    • Assist with car warranties
    • Escalate critical orders
  • Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude

Questions Before You Apply?

  • Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com
  • Chat hours:
    • M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time
    • Closed on some holidays. TA will respond to after-hours questions the next business day.

Skills for Success

Required Skills

  • Computer, typing and phone skills
  • Can speak and type proficiently at the same time
  • Able to problem-solve, act as a consultant and resolve customer issues
  • Solid work ethic, able to meet deadlines
  • Excellent organizational and interpersonal skills, strong attention todetail

Eligibility Requirements

  • Must have the ability to pass a pre-employment background check and drug screen
  • High school diploma or equivalent
  • Two or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
  • Available to work during the hours below (Note: Must be able to stick to the schedule reliably, as some queues are time sensitive)

Schedule 

  • Training (requires 100% attendance):
    • First four weeks – instructor-led: 
      • Monday - Friday  
      • 8 hours per day between the hours of: 
        8 a.m. - 5:30 p.m. Eastern / 7 a.m. - 4:30 p.m. Central / 6 a.m. - 3:30 p.m. Mountain / 5 a.m. - 2:30 p.m. Pacific time
    • Next four weeks – hands-on calls:
      • Scheduled during center's hours of operation (see work schedule below)
  • Work schedule:
    • Available to work shifts within the center’s hours of operation:
      • Monday - Friday (No weekends!)
      • 8 a.m. - 8 p.m. Eastern / 7 a.m. - 7 p.m. Central / 6 a.m. - 6 p.m. Mountain / 5 a.m. - 5 p.m. Pacific time 
    • Must be able to stick to the schedule reliably, as some queues are time sensitive

Nice to Have 

  • Degree in a relevant or related field
  • Experience in the automotive industry

Remote Work Requirements

  • Ohio resident 
  • Secluded and distraction-free work environment
  • Required internet setup:
    • High-speed internet delivered through a wired provider (cable or fiber)
    • Computer must be physically connected to your modem / router using an Ethernet cable
    • Wireless, 5G and satellite connections are not supported

The Remote Experience 
Wondering what it's like to work for Morley from home? Check out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused.


(direct link to video: https://mrly.info/h4b)


Why Join Our Morley Family

At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

Health & Wellness Benefits

  • Medical and prescription coverage
  • Dental and vision insurance
  • Paid time off
  • Associate wellness program with rewards for annual checkups
  • Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

Financial Benefits

  • 401(k) with match
  • Flexible spending account (FSA)
  • Life insurance
  • Company-paid short- and long-term disability insurance

Benefits to Make Your Life Easier

  • 24/7 online access to doctors through Teladoc
  • 24/7 nurse help desk
  • Patient advocacy with free 24/7 support for benefit questions and claims
  • Guidance for family, financial and estate planning (including wills)

About Morley

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.

We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.

Thank you for your interest in Morley.

Notices

  • Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
  • Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
  • Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy
Qualifications:

At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

Health & Wellness Benefits

  • Medical and prescription coverage
  • Dental and vision insurance
  • Paid time off
  • Associate wellness program with rewards for annual checkups
  • Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

Financial Benefits

  • 401(k) with match
  • Flexible spending account (FSA)
  • Life insurance
  • Company-paid short- and long-term disability insurance

Benefits to Make Your Life Easier

  • 24/7 online access to doctors through Teladoc
  • 24/7 nurse help desk
  • Patient advocacy with free 24/7 support for benefit questions and claims
  • Guidance for family, financial and estate planning (including wills)

About Morley

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.

We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.

Thank you for your interest in Morley.

Notices

  • Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
  • Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
  • Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy
Education:UNAVAILABLEEmployment Type: FULL_TIME

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