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Remote Auto Adjuster Jobs in Tennessee (NOW HIRING)

MEM

Senior Claims Representative (Remote)

Columbia, TN · On-site +1

$109K/yr

You'll be a key decision-maker, a mentor to junior adjusters, and a champion of process improvement--all while ensuring exceptional service and regulatory compliance. At MEM Insurance, we don't just ...

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Remote Auto Adjuster information

What is a remote auto adjuster?

A Remote Auto Adjuster is an insurance professional who evaluates auto insurance claims from a remote location, rather than visiting accident sites in person. They review claims, assess damages using photos and documentation submitted online, and determine the appropriate settlement for each case. Remote Auto Adjusters communicate with claimants, repair shops, and sometimes law enforcement to gather all necessary information. This role allows for flexibility and efficiency by leveraging technology to handle claims without on-site visits.

What are the key skills and qualifications needed to thrive as a remote auto adjuster?

To thrive as a Remote Auto Adjuster, you need a solid understanding of auto claims processes, insurance policy interpretation, and investigative techniques, typically supported by relevant experience and a high school diploma or higher. Proficiency with claims management software, estimating tools like CCC One or Audatex, and remote communication platforms is important. Strong analytical skills, attention to detail, and clear communication help you excel in customer interactions and decision-making. These abilities are crucial for accurately assessing claims, minimizing errors, and delivering efficient service in a virtual environment.

What are some common challenges faced by remote auto adjusters, and how can they be managed effectively?

Remote auto adjusters often navigate challenges such as limited in-person interaction with claimants and repair shops, reliance on digital evidence, and the need for strong time management skills. To address these, adjusters use advanced claims software, video conferencing, and digital photo documentation to accurately assess damages and communicate with all parties. Staying organized, maintaining clear communication, and being proactive in resolving issues help remote adjusters succeed in this dynamic environment.

What is the difference between Remote Auto Adjuster vs Insurance Claims Adjuster?

AspectRemote Auto AdjusterInsurance Claims Adjuster
CertificationsAdjuster license, certifications in auto claimsAdjuster license, certifications in insurance claims
Work EnvironmentRemote, home-basedRemote or office-based, depending on employer
Industry UsageAuto insurance companies, third-party adjustersVarious insurance sectors including auto, property, health
Job FocusAssessing auto damage, estimating repairsEvaluating insurance claims across sectors

The main difference is that a Remote Auto Adjuster specializes in auto insurance claims, focusing on vehicle damage assessment and repair estimates, often working remotely. An Insurance Claims Adjuster may handle a broader range of claims, including property, health, and auto, with some roles requiring in-person assessments. Both roles require licensing and insurance industry knowledge, but the Auto Adjuster is more specialized in auto claims processing.

What are the most commonly searched types of Auto Adjuster jobs in Tennessee?

The most popular types of Auto Adjuster jobs in Tennessee are:

What are popular job titles related to Remote Auto Adjuster jobs in Tennessee?

For Remote Auto Adjuster jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Auto Adjuster jobs in Tennessee look for?

The top searched job categories for Remote Auto Adjuster jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Auto Adjuster jobs?

Cities in Tennessee with the most Remote Auto Adjuster job openings:

Remote Auto Adjuster jobs near you
Infographic showing various Remote Auto Adjuster job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

General Liability Property Damage Adjuster - Nashville, Tennessee

Engle Martin & Associates

Nashville, TN • On-site, Remote

Full-time

Re-posted 5 days ago

Job description


Job Description
The Senior Casualty/Property Liability Adjuster manages all aspects of liability claims in a variety of business classes, effectively determining and communicating the extent of liability or damage associated with each claim. The adjuster assists the client in fulfilling its obligation to policyholders and maintaining the client's claims processing functions including; evaluating potential coverage issues, liability and damages, risk transfer opportunities, litigation and settlement matters within the limits of assigned authority levels and in compliance with applicable legal and regulatory requirements. The claims assigned are based on the adjuster's experience and demonstrated aptitude for handling large or complex matters with minimal supervision.
This is a field position in the Nashville, TN market. This is not a desk adjusting role.
Your EMpact:
  • Determine appropriate methods and extent of needed investigation for all assigned claims, including conducting investigations through field visits and phone contact; obtaining contracts, job files, and appraisals; conducting insured, witness, and claimant interviews and/or statements, complete site inspections; scope, measure and write estimates, and using other fact-finding methods to evaluate liability, damages, and proper coverage.
  • Use your knowledge of property and construction, and/or knowledge of the specific industry or business affected, personally conduct property inspections and photograph claim sites as necessary to depict and substantiate losses or damage, or the lack thereof.
  • Investigate insurance claims in a variety of settings including, but not limited to: retail establishments, office buildings, residences, condominiums, apartments, hotels, corporate facilities, governmental facilities, schools, clinics, or hospitals; assess loss or damage resulting from various events including, but not limited to, inclement or catastrophic weather, construction defect, and fire.
  • Conduct thorough interviews or other methods to obtain necessary information from the claimant and experts such as architects, engineers, builders, construction workers, police officers, health care practitioners, accountants, and others to fully and accurately assess the extent of the loss.
  • Apply your thorough understanding of insurance policies and policy interpretation to properly conduct an investigation, establish appropriate loss estimates based on all relevant information and findings, provide coverage recommendations, and draft coverage letters, if requested by the client.
  • Apply your intermediate level of understanding of insurance policies and policy interpretation to properly conduct an investigation, provide coverage recommendations, and draft coverage letters, if requested by the client, with minimal supervision.
  • Work cooperatively with expert witnesses, attorneys, underwriting department staff, investigators, vendors, and carriers' examiners as needed to conduct investigations, confirm findings, and support evaluations.
  • Ensure the accuracy of the information collected and reported and guards against fraudulent claims, based on critical issues identified and accurate conclusions drawn.
  • Follow all applicable policies, procedures, and practices, and incorporates sound judgment in formulating recommendations and completing evaluations and reports.
  • Use software systems such as Xactimate as necessary to produce accurate estimates.
  • Prepare accurate, clear, thorough, and concise reports and letters to insurance carriers, providing appropriate conclusions and recommendations.
  • Arrange contractors' estimates, and other specialists' appointments as Attends trials, arbitration, ADR, and face-to-face negotiations as required.
  • May handle more complex claims involving various situations, including contractor liability, products liability, and construction defects with the appropriate level of guidance.
  • Identify claims whose complexity warrants escalation to a more senior level adjuster.
  • Identify and addresses third party liability and tender opportunities through investigation and/or contract interpretation.
  • Maintain accurate, thorough field notes, journal entries, and time and expense records as Submits reimbursement reports in keeping with organization and client policies, procedures and practices, and within accepted industry standards.
  • Apply knowledge of both time-and-expense and fee-for-service procedures, according to the stipulations of the agreement with the client.

What we need from you:
  • Senior experience in related claims handling preferred.
  • Active license.
  • Fundamental understanding of claims adjudication knowledge of commercial and residential construction industries and/or basic knowledge of automotive and transportation industry desirable.
  • Basic knowledge of casualty claims law and jurisdictional issues.
  • Fundamental understanding of how to perform code investigations.
  • Fundamental knowledge of estimate building through Xactimate.
  • Understanding of the Commercial General Liability Policy Form.
  • Sound negotiating, conflict resolution, and persuasion abilities.
  • Ability to draft coverage letters with some supervision.
  • Research and investigative abilities have been demonstrated at an Intermediate level.
  • Ability to interpret written technical information.
  • Proficient written and oral communication skills.
  • Time management and organizational skills.

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