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Remote Auto Adjuster Jobs in Georgia (NOW HIRING)

About the role We are seeking a highly organized and customer-focused Auto Property Damage Adjuster ... Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv ...

Analyze and review auto insurance claims to identify areas of dispute, investigating and gathering ... Foster a culture of empathy, transparency, and empowerment in a remote-first environment. At Reserv ...

Analyze and review auto insurance claims to identify areas of dispute, investigating and gathering ... Foster a culture of empathy, transparency, and empowerment in a remote-first environment. At Reserv ...

Manage an inventory of commercial auto and trucking claims, establish initial reserves for all ... Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv ...

E&S Claim Adjuster

Lawrenceville, GA ยท On-site +1

$91K - $140K/yr

We are currently seeking an E&S Claim Adjuster to investigate and adjust assigned Excess and ... Richmond, VA and Richardson, TX) or can be remote within FCCI territory. In exchange for your ...

E&S Claim Adjuster

Lawrenceville, GA ยท On-site +1

$91K - $140K/yr

We are currently seeking an E&S Claim Adjuster to investigate and adjust assigned Excess and ... Richmond, VA and Richardson, TX) or can be remote within FCCI territory. In exchange for your ...

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Remote Auto Adjuster information

What is a remote auto adjuster?

A Remote Auto Adjuster is an insurance professional who evaluates auto insurance claims from a remote location, rather than visiting accident sites in person. They review claims, assess damages using photos and documentation submitted online, and determine the appropriate settlement for each case. Remote Auto Adjusters communicate with claimants, repair shops, and sometimes law enforcement to gather all necessary information. This role allows for flexibility and efficiency by leveraging technology to handle claims without on-site visits.

What are the key skills and qualifications needed to thrive as a remote auto adjuster?

To thrive as a Remote Auto Adjuster, you need a solid understanding of auto claims processes, insurance policy interpretation, and investigative techniques, typically supported by relevant experience and a high school diploma or higher. Proficiency with claims management software, estimating tools like CCC One or Audatex, and remote communication platforms is important. Strong analytical skills, attention to detail, and clear communication help you excel in customer interactions and decision-making. These abilities are crucial for accurately assessing claims, minimizing errors, and delivering efficient service in a virtual environment.

What are some common challenges faced by remote auto adjusters, and how can they be managed effectively?

Remote auto adjusters often navigate challenges such as limited in-person interaction with claimants and repair shops, reliance on digital evidence, and the need for strong time management skills. To address these, adjusters use advanced claims software, video conferencing, and digital photo documentation to accurately assess damages and communicate with all parties. Staying organized, maintaining clear communication, and being proactive in resolving issues help remote adjusters succeed in this dynamic environment.

What is the difference between Remote Auto Adjuster vs Insurance Claims Adjuster?

AspectRemote Auto AdjusterInsurance Claims Adjuster
CertificationsAdjuster license, certifications in auto claimsAdjuster license, certifications in insurance claims
Work EnvironmentRemote, home-basedRemote or office-based, depending on employer
Industry UsageAuto insurance companies, third-party adjustersVarious insurance sectors including auto, property, health
Job FocusAssessing auto damage, estimating repairsEvaluating insurance claims across sectors

The main difference is that a Remote Auto Adjuster specializes in auto insurance claims, focusing on vehicle damage assessment and repair estimates, often working remotely. An Insurance Claims Adjuster may handle a broader range of claims, including property, health, and auto, with some roles requiring in-person assessments. Both roles require licensing and insurance industry knowledge, but the Auto Adjuster is more specialized in auto claims processing.

What cities in Georgia are hiring for Remote Auto Adjuster jobs?

Cities in Georgia with the most Remote Auto Adjuster job openings:

Infographic showing various Remote Auto Adjuster job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Auto Property Damage Adjuster

Atlanta, GA โ€ข On-site, Remote

Reserv, Inc.
Insurance Servicesย โ€ขย 1 - 10 employees

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago


Job description

About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
Location Requirement
Candidates must reside in an eligible U.S. state throughout employment. We are unable to hire candidates residing in California, Alaska, Hawaii, U.S. territories, or outside the United States.
About the role
We are seeking a highly organized and customer-focused Auto Property Damage Adjuster to join our team. The successful candidate will be responsible for speaking to customers on the phone, educating and helping the customer work through their loss, and to quickly bring it to resolution. Your role will also be responsible for handling an inventory of claims from the time you are assigned the new loss through resolution. In addition, you will collaborate closely with leadership to give feedback and identify technology and process improvements.
Who you are
  • Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org.
  • Passionate claims professional who cares about the customer and their experience.
  • Empathetic. You exercise empathy and patience towards everyone you interact with.
  • Sense of urgency - at all times. That does not mean working at all hours.
  • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational.
  • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution.
  • Anti-status quo. You don't just wish things were done differently, you act on it.

What we need
  • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls and resolving customer requests
  • Gather necessary information from customers to initiate the claim and determine the appropriate course of action
  • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim
  • Coordinate with auto appraisers, review an estimate, and review for appropriate settlement
  • Recognize requirements for potential escalation should the loss no longer meet criteria for your handling
  • Communicate and coordinate with involved parties regarding settlement agreements
  • Provide input for continuous development best practices, and process improvements

Requirements
  • Experience with handling auto damage losses
  • Minimum of 2 years of experience with insurance claims and/or customer service
  • Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license

Benefits
  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy after 8 months of continuous work
  • Work from anywhere to facilitate your work life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Additionally, we will
  • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
  • Work toward reducing and eliminating all the administrative work from an adjuster role
  • Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!