VP Customer Operations
Manhattan, NY · On-site +1
... computer vision, augmented reality, and conversational AI to resolve millions of support ... This is a unique executive opportunity designed for a seasoned leader who has spent years running ...
VP Customer Operations
Manhattan, NY · On-site +1
... computer vision, augmented reality, and conversational AI to resolve millions of support ... This is a unique executive opportunity designed for a seasoned leader who has spent years running ...
Sales Manager
Stamford, CT · Remote
$115K - $117K/yr
This position is 100% Remote but the designated territory for this position is New York, New Jersey ... Experience or familiarity with Virtual Reality (VR) and Augmented Reality (AR). Why Join Us: Here ...
Quick apply
Sales Manager
Stamford, CT · Remote
$115K - $117K/yr
This position is 100% Remote but the designated territory for this position is New York, New Jersey ... Experience or familiarity with Virtual Reality (VR) and Augmented Reality (AR). Why Join Us: Here ...
Sales Manager
New York, NY · Remote
$115K - $117K/yr
This position is 100% Remote but the designated territory for this position is New York, New Jersey ... Experience or familiarity with Virtual Reality (VR) and Augmented Reality (AR). Why Join Us: Here ...
Quick apply
Sales Manager
New York, NY · Remote
$115K - $117K/yr
This position is 100% Remote but the designated territory for this position is New York, New Jersey ... Experience or familiarity with Virtual Reality (VR) and Augmented Reality (AR). Why Join Us: Here ...
Sales Manager
Jersey City, NJ · Remote
$115K - $117K/yr
This position is 100% Remote but the designated territory for this position is New York, New Jersey ... Experience or familiarity with Virtual Reality (VR) and Augmented Reality (AR). Why Join Us: Here ...
Quick apply
Sales Manager
Jersey City, NJ · Remote
$115K - $117K/yr
This position is 100% Remote but the designated territory for this position is New York, New Jersey ... Experience or familiarity with Virtual Reality (VR) and Augmented Reality (AR). Why Join Us: Here ...
Your dream of taking your business to the next level will become, a reality. Working With Client ... USA, Remote Position Curriculum Designer responsibilities include: * Designing detailed educational ...
Your dream of taking your business to the next level will become, a reality. Working With Client ... USA, Remote Position Curriculum Designer responsibilities include: * Designing detailed educational ...
Curriculum Designer, Remote Position
Manhattan, NY · On-site +1
Your dream of taking your business to the next level will become, a reality. Working With Client ... USA, Remote Position Curriculum Designer responsibilities include: * Designing detailed educational ...
Curriculum Designer, Remote Position
Manhattan, NY · On-site +1
Your dream of taking your business to the next level will become, a reality. Working With Client ... USA, Remote Position Curriculum Designer responsibilities include: * Designing detailed educational ...
UX Engineer
New York, NY · On-site +1
$100K - $150K/yr
Reality Defender is an award-winning cybersecurity company helping enterprises and governments ... This isn't a traditional product designer role, and it isn't a traditional front-end engineering ...
UX Engineer
New York, NY · On-site +1
$100K - $150K/yr
Reality Defender is an award-winning cybersecurity company helping enterprises and governments ... This isn't a traditional product designer role, and it isn't a traditional front-end engineering ...
UX Engineer
New York, NY · Remote
$100K - $150K/yr
Reality Defender is an award-winning cybersecurity company helping enterprises and governments ... This isn't a traditional product designer role, and it isn't a traditional front-end engineering ...
Quick apply
UX Engineer
New York, NY · Remote
$100K - $150K/yr
Reality Defender is an award-winning cybersecurity company helping enterprises and governments ... This isn't a traditional product designer role, and it isn't a traditional front-end engineering ...
Data Engineer
New York, NY · Remote
$140K - $180K/yr
Reality Defender is an award-winning cybersecurity company helping enterprises and governments ... Experience designing and maintaining job orchestration systems, including dependency management ...
Quick apply
Data Engineer
New York, NY · Remote
$140K - $180K/yr
Reality Defender is an award-winning cybersecurity company helping enterprises and governments ... Experience designing and maintaining job orchestration systems, including dependency management ...
Data Engineer
New York, NY · On-site +1
$140K - $180K/yr
Reality Defender is an award-winning cybersecurity company helping enterprises and governments ... Remote Fridays * Happy Hours and other local events
Data Engineer
New York, NY · On-site +1
$140K - $180K/yr
Reality Defender is an award-winning cybersecurity company helping enterprises and governments ... Remote Fridays * Happy Hours and other local events
Data Engineer
New York, NY · Remote
$140K - $180K/yr
Reality Defender is an award-winning cybersecurity company helping enterprises and governments ... Experience designing and maintaining job orchestration systems, including dependency management ...
Quick apply
Data Engineer
New York, NY · Remote
$140K - $180K/yr
Reality Defender is an award-winning cybersecurity company helping enterprises and governments ... Experience designing and maintaining job orchestration systems, including dependency management ...
Brand Designer, Foundations - Instagram Brand Studio
New York, NY · On-site +1
$149K/yr
As Brand Designer for Brand Foundations, you'lll own the strategic design and scaling of Instagram ... experiences like augmented and virtual reality to help build the next evolution in social ...
Brand Designer, Foundations - Instagram Brand Studio
New York, NY · On-site +1
$149K/yr
As Brand Designer for Brand Foundations, you'lll own the strategic design and scaling of Instagram ... experiences like augmented and virtual reality to help build the next evolution in social ...
While this is a remote position not located at a physical Medtronic site, the candidate hired will ... and augmented reality to the operating room (OR) and surgical training. Our goal is to deliver ...
While this is a remote position not located at a physical Medtronic site, the candidate hired will ... and augmented reality to the operating room (OR) and surgical training. Our goal is to deliver ...
While this is a remote position not located at a physical Medtronic site, the candidate hired will ... and augmented reality to the operating room (OR) and surgical training. Our goal is to deliver ...
While this is a remote position not located at a physical Medtronic site, the candidate hired will ... and augmented reality to the operating room (OR) and surgical training. Our goal is to deliver ...
While this is a remote position not located at a physical Medtronic site, the candidate hired will ... and augmented reality to the operating room (OR) and surgical training. Our goal is to deliver ...
While this is a remote position not located at a physical Medtronic site, the candidate hired will ... and augmented reality to the operating room (OR) and surgical training. Our goal is to deliver ...
Designs, develops, evaluates, and implements enterprise AI solutions that address business ... augmented generation (RAG), and other AI technologies to deliver practical business value. Has real ...
Quick apply
Designs, develops, evaluates, and implements enterprise AI solutions that address business ... augmented generation (RAG), and other AI technologies to deliver practical business value. Has real ...
Sr Machine Learning / AI Engineer - Remote
Jersey City, NJ · On-site +1
$134K - $176K/yr
Implement Retrieval-Augmented Generation (RAG) and work with Large Language Models (LLMs) for ... Proven experience designing and coding AI/ML solutions end-to-end (Python, PyTorch, TensorFlow, etc.
Sr Machine Learning / AI Engineer - Remote
Jersey City, NJ · On-site +1
$134K - $176K/yr
Implement Retrieval-Augmented Generation (RAG) and work with Large Language Models (LLMs) for ... Proven experience designing and coding AI/ML solutions end-to-end (Python, PyTorch, TensorFlow, etc.
Instructional Designer EPIC (JR230423)
Yonkers, NY · Remote
$67K - $91K/yr
Create realistic case scenarios, simulations, and handson practice exercises using Epic training ... Provide golive remote and attheelbow support (when needed) during implementations and upgrades.
Instructional Designer EPIC (JR230423)
Yonkers, NY · Remote
$67K - $91K/yr
Create realistic case scenarios, simulations, and handson practice exercises using Epic training ... Provide golive remote and attheelbow support (when needed) during implementations and upgrades.
Lead Brand Designer & Web Developer
New York, NY · On-site +1
Remote About Enterpret Enterpret turns unstructured customer feedback into a structured, queryable ... realistic timelines, and steady momentum on projects. * Partner with marketing on campaigns ...
Lead Brand Designer & Web Developer
New York, NY · On-site +1
Remote About Enterpret Enterpret turns unstructured customer feedback into a structured, queryable ... realistic timelines, and steady momentum on projects. * Partner with marketing on campaigns ...
Remote Audiologist
New York, NY · On-site +1
$100K - $120K/yr
It's a clinically driven model designed to make hearing healthcare more accessible, personalized ... Educate patients on hearing aid use and maintenance while setting realistic expectations for ...
Remote Audiologist
New York, NY · On-site +1
$100K - $120K/yr
It's a clinically driven model designed to make hearing healthcare more accessible, personalized ... Educate patients on hearing aid use and maintenance while setting realistic expectations for ...
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Full-time
Posted 25 days ago
Job description
About TechSee
TechSee is the global leader in AI-powered visual assistance, fundamentally changing how humans and machines interact to solve complex real-world problems. Our Visual AI platform-trusted by dozens of Fortune 500 enterprises, including Vodafone, ADT, and Altice-combines computer vision, augmented reality, and conversational AI to resolve millions of support interactions every year.
Backed by powerhouse investors like Salesforce Ventures, Telus, and Scale Venture Partners, we are building the future of autonomous, multi-sensory customer support.
The opportunity:
We are launching a new groundbreaking, consumer-facing AI initiative that helps solve the problems that plague households with connected devices , and we are seeking a visionary VP Customer Operations to architect, build, and lead it from the ground up.
This is a unique executive opportunity designed for a seasoned leader who has spent years running large-scale service operations, client services, or CX at scale within major telecom operators or enterprise service providers. You know firsthand where traditional support models break, what the metrics hide, and exactly what it takes to drive meaningful resolution and reduce cost-to-serve.
As VP Customer Operations, you will have ownership of how customers experience this new solution, from initial service design through seamless delivery and measurable business outcomes. Operating at the critical intersection of Product, AI, and Go-To-Market, you will be the driving force shaping our operational strategy, building a world-class team, and translating revolutionary AI capabilities into elite, enterprise-grade customer success.
Key Responsibilities:
Architect & Scale the Service Delivery Model
Build, Lead & Inspire a High-Performing Team
Bridge Product, AI, and the Field
Qualifications:
Why Work With Us?
Department Operation/ Delivery Locations NYC Remote status Fully Remote
TechSee is the global leader in AI-powered visual assistance, fundamentally changing how humans and machines interact to solve complex real-world problems. Our Visual AI platform-trusted by dozens of Fortune 500 enterprises, including Vodafone, ADT, and Altice-combines computer vision, augmented reality, and conversational AI to resolve millions of support interactions every year.
Backed by powerhouse investors like Salesforce Ventures, Telus, and Scale Venture Partners, we are building the future of autonomous, multi-sensory customer support.
The opportunity:
We are launching a new groundbreaking, consumer-facing AI initiative that helps solve the problems that plague households with connected devices , and we are seeking a visionary VP Customer Operations to architect, build, and lead it from the ground up.
This is a unique executive opportunity designed for a seasoned leader who has spent years running large-scale service operations, client services, or CX at scale within major telecom operators or enterprise service providers. You know firsthand where traditional support models break, what the metrics hide, and exactly what it takes to drive meaningful resolution and reduce cost-to-serve.
As VP Customer Operations, you will have ownership of how customers experience this new solution, from initial service design through seamless delivery and measurable business outcomes. Operating at the critical intersection of Product, AI, and Go-To-Market, you will be the driving force shaping our operational strategy, building a world-class team, and translating revolutionary AI capabilities into elite, enterprise-grade customer success.
Key Responsibilities:
Architect & Scale the Service Delivery Model
- Design and execute the end-to-end service delivery framework for the new division, optimizing every touchpoint from customer onboarding to resolution and long-term retention.
- Translate cutting-edge Visual & Generative AI capabilities into tangible business outcomes, driving key operational metrics including resolution rates, containment, cost-to-serve, and CSAT.
- Build a highly scalable, non-linear operating model tailored for tier-1 enterprise service providers, driving exponential growth without proportional headcount expansion.
Build, Lead & Inspire a High-Performing Team
- Recruit, mentor, and develop a world-class team spanning service operations, CX, and customer solutions.
- Establish the division's operational rhythm, defining performance benchmarks, governance, and continuous improvement methodologies.
Bridge Product, AI, and the Field
- Partner closely with Product and AI engineering teams to align our product roadmap with the practical, real-world pain points of large-scale service organizations.
- Infuse deep domain expertise and operator empathy into the product development lifecycle to ensure our tech solves actual frontline challenges.
- Serve as a trusted executive sponsor for key customer and partner relationships, leveraging your industry credibility to champion our vision and secure strategic alignment.
Qualifications:
- Senior leadership experience running customer service, client services, or CX operations at scale, ideally in connected home, device care, telecom, or a comparable service-heavy environment.
- A track record of turning service operations into measurable business results.
- Experience building and leading teams through growth and change.
- A clear point of view on how AI is reshaping service delivery, and how to do it well.
- Comfortable moving from strategy to execution in a fast environment.
- Experience with contact centers, smart home support.
- Background working with or inside large enterprise service providers.
- Experience standing up a new function or division from scratch (0 to 1).
Why Work With Us?
- A Product That Matters: Work on a next-gen product reaching millions of consumers. You will be training an AI to solve real-world problems without a rigid script-your impact will literally be heard.
- Greenfield Opportunity: Join this initiative at inception. Enjoy the autonomy to pick the right tools, set the right operational patterns, and help build a consumer AI assistant the way it should be built from the ground up.
- Cross-Disciplinary Team: Sit at the high-tech intersection of AI researchers, mobile developers, infrastructure engineers, and field-tested domain experts.
- Autonomy & Bold Execution: We move fast and trust our experts. We give you the agency, modern tools, and support you need to drive the product's brain forward.
- Hybrid Flexibility: Enjoy a collaborative team presence in our NY hub combined with flexible remote days, giving you true ownership over your work-life balance.
Department Operation/ Delivery Locations NYC Remote status Fully Remote