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Remote Audio Visual Design Engineer Jobs in Oneida, NY

Tidal Basin Holdco, LLC

CX Engineer

Utica, NY · On-site +1

... remote work. The CX Engineer acts as a key interface that is focused on maintaining a service ... design and rollout of new support channels and service offerings * Create support workflows and ...

ABB

Senior Field Service Technician

East Syracuse, NY · Remote

$83K - $133K/yr

Remote. Our Team Dynamics Our teams support each other, collaborate, and never stop learning ... High School Diploma with a minimum of 8 years of engineering / field experience. Additional formal ...

All JobsAudio Visual Design Engineer JobsRemote Audio Visual Design Engineer JobsRemote Audio Visual Design Engineer Jobs in Oneida, NY

Remote Audio Visual Design Engineer information

See Oneida, NY salary details

$41.5K

$93.2K

$124K

How much do remote audio visual design engineer jobs pay per year?

As of Jul 13, 2026, the average yearly pay for remote audio visual design engineer in Oneida, NY is $93,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,000.00 and $107,300.00 per year, depending on experience, location, and employer.

What is a Remote Audio Visual Design Engineer?

A Remote Audio Visual (AV) Design Engineer is a professional who designs and develops AV systems such as video conferencing setups, sound systems, and integrated multimedia solutions, all while working from a remote location. They collaborate with clients and teams virtually to create technical drawings, system specifications, and integration plans tailored to specific needs. Their responsibilities often include selecting appropriate AV equipment, ensuring system compatibility, and providing remote support during installation and troubleshooting. This role requires strong technical knowledge, communication skills, and proficiency with AV design software.

What are some common challenges faced by Remote Audio Visual Design Engineers, and how can they be addressed?

Remote Audio Visual Design Engineers often face challenges related to effective communication and collaboration, as much of the design and troubleshooting work must be coordinated virtually with team members and clients. Ensuring accurate site assessments and system integration can be difficult without physical presence, so leveraging detailed documentation, virtual walkthroughs, and clear communication tools is essential. Additionally, staying updated on rapidly evolving AV technologies and standards is crucial for delivering high-quality solutions. Building strong relationships with local onsite partners and maintaining a proactive approach to project management can help overcome these challenges.

What is the difference between Remote Audio Visual Design Engineer vs AV Systems Designer?

AspectRemote Audio Visual Design EngineerAV Systems Designer
CredentialsTypically requires a degree in audio-visual technology, engineering, or related field; certifications like CTS are commonSimilar credentials, often with certifications like CTS or AVIXA certifications
Work EnvironmentDesigns AV systems remotely, collaborates with clients and teams via digital toolsDesigns AV systems, often in office or client site, but increasingly remote
Industry UsageUsed across corporate, entertainment, and education sectors for remote system planningCommon in corporate, hospitality, and live event industries for system planning

The Remote Audio Visual Design Engineer and AV Systems Designer roles share similar credentials and work environments, focusing on designing AV solutions. The main difference lies in the remote aspect of the engineer's role, emphasizing remote collaboration and design, whereas AV Systems Designers may work more on-site or in traditional office settings. Both roles are integral to creating effective AV systems across various industries.

What are the key skills and qualifications needed to thrive as a Remote Audio Visual Design Engineer, and why are they important?

To thrive as a Remote Audio Visual Design Engineer, you need expertise in AV system design, signal flow, and integration, typically supported by a degree in engineering or a related field and experience with industry standards. Familiarity with design software (like AutoCAD, Visio), AV control systems (like Crestron, Extron), and certifications such as CTS or CTS-D are highly valued. Strong communication, problem-solving, and project management skills help you collaborate effectively with clients and remote teams. These skills ensure the delivery of high-quality, reliable AV solutions that meet client requirements and industry standards.
What cities near Oneida, NY are hiring for Remote Audio Visual Design Engineer jobs? Cities near Oneida, NY with the most Remote Audio Visual Design Engineer job openings:
Remote Audio Visual Design Engineer jobs near you

CX Engineer

Tidal Basin Holdco, LLC

Utica, NY • On-site, Remote

Full-time

Re-posted 20 days ago

Job description

Position Summary:
The Customer Experience Engineer will partner with the leaders of the technology and contact center business units to deliver customer-facing value. This candidate will leverage interpersonal and cross-functional skills, product expertise and various technologies to ensure back-end technologies and processes validate and optimize our internal and external customers' front-end needs and overall experience.
The ideal candidate has a history of success in collaborating with internal stakeholders, using data-driven insights to influence decisions and developing permanent process-driven solutions. This person will be focused on measuring and managing the department to service metrics and supporting inquiries from both external and internal customers.
This is a hybrid role that will report to the Technology Business Unit Lead and will require both onsite and remote work. The CX Engineer acts as a key interface that is focused on maintaining a service culture and delivering customer operational excellence.
Job Requirements and Responsibilities:
  • Provides relevant performance scorecard reporting KPIs / Performance Metrics aligned to Business Unit needs.
  • Assist with and advocate for the design and rollout of new support channels and service offerings
  • Create support workflows and make suggestions to improve efficiency and effectiveness
  • Evaluate 3rd party solutions, drive implementations and support process optimization
  • Collect and analyze customer functions' performance and delivery data, taking action regarding responses, and reporting to the organization.

• Provide backup support for other 3rd party tools utilized within the organization.
  • Analyzing the order entry process and recommend automation solutions
  • Measure and help to improve overall customer experience levels
  • Keep up with industry best practices, trends, and standards

Project initiation and execution:
• Manages and monitors relationships with and between key stakeholders; clarifies mutual needs and commitments through the consultation and consideration of impacts. Seeks to push through existing paradigms to create innovative solutions.
• Service Transition - ensures operational readiness by reviewing and approving documented handover procedures, instructions and other collateral for all projects to ensure day-one operational excellence for new/modified services
  • Perform other duties as assigned

Skills and Competencies:
  • Excellent organizational skills and attention to detail.
  • Ability to work independently with little supervision.
  • Strong interpersonal, analytical, and problem-solving skills.
  • Ability to clearly communicate operation and/or staffing concerns to management with clear solution-driven recommendations.
  • In-depth understanding in Call Center operations including technologies and data management.
  • Demonstrated Project Management experience.
  • Ability to manage program budgets, create meaningful projections, and presents them to strategic decision makers.
  • Strong verbal and written communication skills.
  • Excellent time management skills with a proven ability to meet deadlines.

Education and Experience:
  • BA/BS degree in Business Administration, MIS or relevant field preferred but not required
  • 10+ years of total experience
  • 5+ years of experience with CRM administration/support and contact center software operations solutions
  • 3+ years of project management work including but not limited to discovery, gathering business requirements, interfacing with IT and other functions, planning, implementing and supporting new solutions
  • Preferred experience with the NICE or Five9 contact center product suite, but not required

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Rising Phoenix Holdings Corporation is an Equal Employment Opportunity Employer.

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