ZipRecruiter

Log In

2

Remote Associate System Engineer Jobs in Kentucky

Humana

Senior Systems Engineer

Louisville, KY · On-site +1

$100K - $137K/yr

Location Remote Candidates must be located in one of the following markets: Louisville, KY ... Passion for improving customer and associate experiences through technology. Preferred ...

Humana

Senior Systems Engineer

Louisville, KY · On-site +1

$100K - $137K/yr

Location Remote Candidates must be located in one of the following markets: Louisville, KY ... Passion for improving customer and associate experiences through technology. Preferred ...

Siemens

$18 - $50/hr

Comfortable working in a fully remote environment within the United States of America. * Interest in digital engineering, systems thinking, and software-defined products. * Experience with Python ...

Siemens

$18 - $50/hr

Comfortable working in a fully remote environment within the United States of America. * Interest in digital engineering, systems thinking, and software-defined products. * Experience with Python ...

Siemens

$18 - $50/hr

Comfortable working in a fully remote environment within the United States of America. * Interest in digital engineering, systems thinking, and software-defined products. * Experience with Python ...

Siemens

$18 - $50/hr

Comfortable working in a fully remote environment within the United States of America. * Interest in digital engineering, systems thinking, and software-defined products. * Experience with Python ...

Siemens

$18 - $50/hr

Comfortable working in a fully remote environment within the United States of America. * Interest in digital engineering, systems thinking, and software-defined products. * Experience with Python ...

Siemens

$18 - $50/hr

Comfortable working in a fully remote environment within the United States of America. * Interest in digital engineering, systems thinking, and software-defined products. * Experience with Python ...

Deloitte

System Test and Validation Lead

Louisville, KY · On-site +1

Bachelor's degree in business, information systems, computer science, engineering, or equivalent ... This compensation range is specific to a remote role and takes into account the wide range of ...

next page

Showing results 1-20

All JobsAssociate System Engineer JobsRemote Associate System Engineer JobsRemote Associate System Engineer Jobs in Kentucky

Remote Associate System Engineer information

What is a remote associate system engineer?

A Remote Associate System Engineer is an entry-level IT professional who assists in the design, implementation, maintenance, and troubleshooting of computer systems and networks, all while working from a remote location. They typically work under the guidance of senior engineers to ensure that system operations run smoothly and securely. Common responsibilities include monitoring system performance, resolving technical issues, installing software updates, and assisting with system upgrades. This role is ideal for those who have a foundational understanding of IT systems and enjoy problem-solving in a collaborative, virtual environment.

What are the key skills and qualifications needed to thrive as a remote associate system engineer, and why are they important?

To thrive as a Remote Associate System Engineer, you need a strong background in computer science or IT, knowledge of operating systems, networking fundamentals, and a relevant degree or certification such as CompTIA Network+ or Microsoft Certified: Azure Fundamentals. Familiarity with tools like remote desktop software, ticketing systems, cloud platforms, and basic scripting languages is often required. Strong problem-solving abilities, effective communication, and self-motivation are crucial soft skills for success in a remote environment. These competencies enable efficient system troubleshooting, collaboration with distributed teams, and reliable support of IT infrastructure in a virtual setting.

What are some common challenges faced by remote associate system engineers, and how can they be overcome?

Remote Associate System Engineers often encounter challenges related to communication and troubleshooting without physical access to hardware. To overcome these, it's important to develop strong written and verbal communication skills, utilize remote desktop tools effectively, and document issues thoroughly. Proactively engaging with team members through regular virtual meetings and leveraging collaboration platforms can also help ensure smooth coordination and knowledge sharing. Staying organized and responsive is key to maintaining productivity and building trust within a remote team environment.

What is the difference between Remote Associate System Engineer vs Remote Network Support Specialist?

AspectRemote Associate System EngineerRemote Network Support Specialist
Required CertificationsCompTIA Network+, Cisco CCNA, Microsoft certificationsCompTIA Network+, Cisco CCNA, CompTIA Security+
Work EnvironmentIT teams, system administration, technical supportNetwork troubleshooting, infrastructure support, customer assistance
Employer & Industry UsageTech companies, IT service providers, enterprise environmentsInternet service providers, telecom companies, corporate IT support

The Remote Associate System Engineer and Remote Network Support Specialist roles share similar certifications and work environments, often within IT and tech industries. While the System Engineer focuses on system architecture and integration, the Network Support Specialist emphasizes network troubleshooting and infrastructure. Both roles are essential in maintaining IT operations remotely, but they target different technical areas.

What are popular job titles related to Remote Associate System Engineer jobs in Kentucky?

For Remote Associate System Engineer jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Remote Associate System Engineer jobs in Kentucky look for?

The top searched job categories for Remote Associate System Engineer jobs in Kentucky are:

What cities in Kentucky are hiring for Remote Associate System Engineer jobs?

Cities in Kentucky with the most Remote Associate System Engineer job openings:

Remote Associate System Engineer jobs near you

System Engineer L1 - Help Desk Tier 1

NetGain Technologies LLC

Lexington, KY • Remote

$21.10 - $21.63/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Description

Job Summary: The Systems Engineer L1 is a high-profile position responsible for providing remote services to NetGain Technologies' managed service clients. This role requires excellent coordination and communication skills to ensure clear and consistent interactions with both internal personnel and clients. The Systems Engineer L1 will handle various technology issues remotely and escalate tickets when necessary.


HOURS: 5am-2pm Monday-Friday


Please Note: We are only accepting applications from candidates located in the Little Rock, AR area. Applicants who answer location screening questions inaccurately or provide false information during the application process will be removed

Important: Only candidates who are currently authorized to work in the United States without present or future sponsorship requirements will be considered.


Key Responsibilities:

  • Provide remote support for technology issues to managed services clients.
  • Ensure timely response to service requests, meeting or exceeding targeted quality levels or Service Level Agreements (SLAs).
  • Document all time and work in service tickets with detail and in real-time.
  • Maintain consistent communication with clients regarding pending service requests.
  • Follow all safety and security procedures at NetGain Technologies and customer locations.
  • Return all inter-company business calls or emails within one business day and check email at least three times daily.
  • Ensure delegated tasks and duties are carried out properly and timely.
  • Participate in mandatory meetings and huddles.
  • Maintain certifications and stay updated on new technologies to better serve customers.
  • Work unsupervised in a remote location when necessary.

 Requirements:

  • Education:
  • Required: High School diploma or equivalent.
  • Preferred: Associate's degree or higher in Information Technology or a business-related field.
  • Certifications:
  • CompTIA Network+
  • MS-900

Experience:

  • Required: Minimum of one year of experience supporting computers and network technologies.
  • Preferred: 2-3 years of experience with strong documentation and written communication skills.

Skills:

  • Proficiency in troubleshooting workstation and printer problems.
  • Ability to install and configure standard business applications.
  • Understanding of home and business networks.
  • Familiarity with word processing, spreadsheets, Internet software, anti-virus, and email applications.
  • Strong communication, problem-solving, and organizational abilities.

Physical Requirements:

  • Ability to sit and walk within office areas.
  • Ability to lift 25 lbs and unbox/install equipment.
  • Must have systems online, logged in, and ready by the start of the shift.
  • Coordination of breaks with the team or manager.

Other Requirements:

  • Fluency in English (read, write, and speak).
  • Mathematical abilities for scheduling and basic accounting functions.
  • Reasoning ability to resolve logistic or process control problems.

Working Conditions:

  • Primarily indoor office environment with occasional visits to clients, suppliers, and professional conferences.
  • Travel by ground and air may be required.
  • This is a results-oriented position and may be considered stressful.

Essential Functions:

  • Prioritize client needs and support the company's business goals.
  • Provide ongoing support and expertise to customers and co-workers.
  • Maintain certifications and learn new technologies.
  • Communicate effectively to ensure all issues and requests are completed.
  • Work unsupervised in remote locations when necessary.

Why NetGain?

Open PTO

Paid certification training

Medical, dental, vision, HSA/FSA

401(k)

Employer-paid life/disability coverage


We know great engineers don't always check every box. If this role sounds like a fit, apply - we'd rather have the conversation.

NetGain Technologies is an Equal Opportunity Employer.

Apply