Mayaguez, PR · Remote
$16 - $21.75/hr
Remote-NearShore Job Type: Full-time About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping ...
New
Mayaguez, PR · Remote
$16 - $21.75/hr
Remote-NearShore Job Type: Full-time About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping ...
New
| Aspect | Remote Animal |
|---|
| Required Credentials | Typically none or basic animal care knowledge |
|---|---|
| Work Environment | Home-based, online or phone interactions |
| Employer & Industry | Pet care companies, animal shelters, online pet services |
| Common Search & Comparison | People compare roles involving animal care in remote settings |
Remote Animal roles generally involve online customer support, pet advice, or administrative tasks related to animals, requiring minimal formal credentials. In contrast, Remote Veterinary Technicians need specific certifications and perform clinical tasks remotely, often supporting veterinarians. The main difference lies in the level of medical expertise and credentials required, with Remote Veterinary Technicians providing more specialized, clinical support compared to general remote animal care roles.
A Remote Animal job typically involves working with animals or animal-related tasks in a remote setting, without being physically present in a specific location. This could include roles like virtual pet consulting, wildlife data analysis, remote veterinary support, or animal advocacy through digital platforms. These jobs leverage technology to assist with animal care, research, or education from a distance.
$16 - $21.75/hr
Full-time
Posted 2 days ago
New
6.7
Based on 56 frontline employees who took The Breakroom Quiz
25th of 71 rated call and contact centers
Work Location: Remote-NearShore
Job Type: Full-time
About Firstsource
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.
We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.
Our clientele includes Fortune 500 and FTSE 100 companies.
Job Description:
Conduct outbound calls and/or campaigns when directed.
Thoroughly document all customer transactions in host system.
Adhere to scheduled shifts to ensure optimal phone coverage.
Ensure compliance to all regulatory guidelines.
Safeguard and secure all PHI from misuse in strict accordance with Information Security Policies and Procedures.
Follow safety guidelines outlined by Illness and Injury Prevention Program.
Specific qualifications for this medical role include:
High School diploma or GED
1 Year Call Center Exp
Six months healthcare claims experience.
Ability to read and interpret general business correspondence, procedure manuals, and specific plan documents
Basic mathematical skills
Intermediate typing skillsOther requirements include:Sitting for long periods of timeFlexibility of schedule especially when overtime is in placePrivate/secured room without distraction
Ability to multitask
Specific to processing: Able to look for data entry differences
Following written directions (emails, SOP documents)
Self-motivation
Ability to prioritize work
Thinking outside the box and making judgement calls
Ability to adapt to change
Get the full story on Breakroom
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