Remote American Airlines Ramp Agent Jobs in Michigan

ESSENTIAL FUNCTIONS:

• Provides fundraising and event execution support in partnership with event managers anddevelopmentleadership to ensure best-in-class execution and achievement of revenue targets; supports planning, timelines, logistics, and high-impact opportunities; manages relationships with participants, volunteers, partners, sponsors, and vendors to ensure strong customer experience and stewardship. 50%

• Managesoperational systems and workflow execution by implementing andmaintainingorganized task and reminder systems; proactivelymonitorsdeadlines and deliverables;identifiesissues, recommends solutions, and drives follow-through to support revenue growth strategies and operational excellence. 15%

• Performs financial and administrative support activities including processing donations and payments, tracking expenses, supporting reclasses as needed, and ensuring work is completed in alignment with internal policies, procedures, and controls. 15%

• Supports customer relationship management and constituent data needs by inputting andmaintaininginformation in relevantplatforms;generating reports and insights to support revenue performance, prospecting/engagement efforts, and team decision-making. 10%

• Serves as a subject matter expert in tools, platforms, and/or fundraising programs (as assigned) by troubleshooting, providing guidance to staff, developing/correcting materials, and contributing to training, workgroups, or projects. 5%

• Provides volunteer and leadership support including committee/board support, volunteer recruitment/communications, scheduling, recognition, and stewardship; may support executive volunteer engagement and other leadership-facing needs. 5%

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required: Associate degree preferred or a combination of education and relevant work experience

• Years of experience:Typically3+ years of event support, fundraising operations, or comparable business/administrative support experience; 5+ years and/ordemonstratedadvanced/lead experience may be preferred for lead-level scope and mentoring responsibilities

KNOWLEDGE, SKILLS, AND ABILITY:

• Demonstrated ability to deliver high-quality customer service to internal and external stakeholders;buildsstrong, credible relationships quickly.

• Skilled in partnering and collaborating across teams to ensure consistent communication, integration, and shared ownership of timelines and outcomes.

• Ability to proactivelyidentifyneeds/issues, define problems, assess options, and implement practical solutions.

• Strong organizational skills; effectively manages multiple priorities and deadlines while deliveringaccurate, high-quality work.

• Ability to adapt quickly to changing portfolios, teams, priorities, and systems; able to ramp up rapidly in new contexts.

• Strong written and verbal communication skills; develops and delivers communications tailored to varied audiences and needs.

• Ability to interpret and implement policies and procedures with attention to accuracy and compliance.

• Proficiencywith Microsoft Office and collaboration tools (e.g., Microsoft Teams) and ability to learn andutilizeinternal platforms and data systems (e.g., Salesforce/CRM, reporting tools, procurement/contract tools, auction/event tools, etc.)

TRAVEL REQUIREMENTS:

Limited travel to area meetings and events, including some evening and weekend work.

PHYSICAL REQUIREMENTS:

No specific physical requirements.