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Remote Amazon Tom Team Jobs in Raleigh, NC (NOW HIRING)

Implus

eCommerce Analyst

Durham, NC · On-site +1

Fully Remote . Essential Job Function: Amazon Reporting & Platform Intelligence * Own weekly ... Directly support the ECommerce Leadership team : Provide eCommerce business analysis, ad hoc tasks ...

A.C. Coy

Sr. Data Engineer-Databricks SME (Remote)

Raleigh, NC · Remote

$111K - $133K/yr

Ability to share optimization and efficiencies with the larger team and management. * Ability to ... SAS, C++, Hadoop, SQL Database/Coding, Teradata, Oracle, Amazon S3, Apache Spark, Machine Learning ...

A.C. Coy

Sr. Data Engineer-Databricks SME (Remote)

Raleigh, NC · On-site +1

$111K - $133K/yr

Ability to share optimization and efficiencies with the larger team and management. * Ability to ... SAS, C++, Hadoop, SQL Database/Coding, Teradata, Oracle, Amazon S3, Apache Spark, Machine Learning ...

A.C. Coy

Sr. Data Engineer-Databricks SME (Remote)

Raleigh, NC · Remote

$111K - $133K/yr

Ability to share optimization and efficiencies with the larger team and management. * Ability to ... SAS, C++, Hadoop, SQL Database/Coding, Teradata, Oracle, Amazon S3, Apache Spark, Machine Learning ...

Deloitte

Databricks Manager

Raleigh, NC · On-site +1

... team in building Databricks environments across Microsoft Azure, Amazon Web Services, and Google ... remote client service delivery. Recruiting for this role ends on 06/30/2026. Work you'll do As a ...

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All JobsAmazon Tom Team JobsRemote Amazon Tom Team JobsRemote Amazon Tom Team Jobs in Raleigh, NC

Remote Amazon Tom Team information

What are some common challenges faced by members of the Remote Amazon Tom Team, and how can they be overcome?

Members of the Remote Amazon Tom Team often face challenges such as maintaining effective communication across different time zones and staying aligned with team goals while working independently. To overcome these, team members use collaboration tools like Amazon Chime and Slack, participate in regular virtual meetings, and follow structured project management practices. Developing strong time management skills and proactively seeking feedback also helps ensure productivity and connection with the broader team. Amazon supports remote employees with resources and training to foster a cohesive and supportive remote work environment.

What is the difference between Remote Amazon Tom Team vs Remote Amazon Seller Support Specialist?

AspectRemote Amazon Tom TeamRemote Amazon Seller Support Specialist
CredentialsBasic Amazon seller account knowledge, customer service skillsAmazon seller account familiarity, customer service experience
Work EnvironmentRemote team collaborating on Amazon account managementRemote support assisting Amazon sellers directly
Industry UsageAmazon seller account management teamsAmazon seller support roles
Search/Comparison IntentRoles focused on managing Amazon accounts as part of a teamRoles assisting individual Amazon sellers

The Remote Amazon Tom Team typically involves collaborative account management within a team setting, focusing on strategic tasks. In contrast, a Remote Amazon Seller Support Specialist directly assists individual sellers with support issues. Both roles require familiarity with Amazon policies and customer service skills but differ in scope and daily responsibilities.

What is a Remote Amazon TOM Team?

A Remote Amazon TOM (Transportation Operations Management) Team is a group of professionals who work remotely to oversee and coordinate Amazon's transportation logistics. They are responsible for ensuring that packages are shipped, tracked, and delivered efficiently by managing carriers, solving logistical issues, and analyzing data. These teams play a key role in Amazon’s supply chain by optimizing routes, improving delivery times, and maintaining high service standards, all while working from remote locations. Team members typically collaborate virtually using Amazon's proprietary tools and communication platforms.

What are the key skills and qualifications needed to thrive as a Remote Amazon TOM Team member, and why are they important?

To thrive as a Remote Amazon TOM (Transportation Operations Management) Team member, you need strong analytical skills, attention to detail, and relevant experience in logistics or supply chain management, often supported by a bachelor’s degree. Familiarity with Amazon’s proprietary systems, transportation management software, and tools like Excel or SQL is typically required. Excellent problem-solving, communication, and time management skills help you effectively handle coordination and resolve issues remotely. These competencies are crucial to ensure smooth transportation operations and maintain Amazon’s high standards for efficiency and customer satisfaction.
What are the most commonly searched types of Amazon Tom Team jobs in Raleigh, NC? The most popular types of Amazon Tom Team jobs in Raleigh, NC are:
What are popular job titles related to Remote Amazon Tom Team jobs in Raleigh, NC? For Remote Amazon Tom Team jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Amazon Tom Team jobs in Raleigh, NC look for? The top searched job categories for Remote Amazon Tom Team jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Amazon Tom Team jobs? Cities near Raleigh, NC with the most Remote Amazon Tom Team job openings:
Remote Amazon Tom Team jobs near you
Infographic showing various Remote Amazon Tom Team job openings in Raleigh, NC as of June 2026, with employment types broken down into 18% Locum Tenens, 8% Internship, 9% Full Time, 4% Part Time, 36% Temporary, and 25% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution.

Solutions Engineer - AWS Customer Experience & AI

Phizenix

Cary, NC • Remote

$140K - $150K/yr

Full-time

Posted 26 days ago

Job description

Role Overview

We're seeking multiple Solutions Engineers to join our team of innovators and thought leaders. In this role, you'll combine hands-on technical expertise with architectural vision to design and implement cutting-edge customer experience solutions using AWS services, with a particular focus on Amazon Connect and generative AI technologies.

Key Responsibilities

  • Design and architect comprehensive customer experience solutions leveraging AWS services, particularly Amazon Connect, with a focus on integrating generative AI capabilities to enhance customer interactions
  • Develop proof-of-concepts and prototypes to demonstrate innovative solutions to clients, showcasing the potential of combining cloud technologies with AI
  • Lead technical discovery sessions and workshops with clients to understand their unique business challenges and translate them into actionable technical solutions
  • Write and review code for critical components of client solutions, ensuring high standards of quality and scalability
  • Create detailed technical specifications and architecture documents that align with both client requirements and AWS best practices
  • Support continuous value delivery initiatives, including solution design, demonstrations, and implementation for signed customer engagements.

Required Skills & Experience

  • Deep expertise in AWS services, particularly Amazon Connect and related customer experience offerings
  • Hands-on experience implementing generative AI solutions in production environments
  • Strong software engineering background with practical coding experience
  • Proven consulting skills with the ability to communicate complex technical concepts to diverse audiences
  • Experience in customer experience (CX) technology implementations
  • Track record of successful solution delivery in highly regulated industries such as healthcare, finance, or government

Preferred Qualifications

  • AWS certifications (Solutions Architect, Machine Learning Specialty)
  • Experience with large-scale contact center migrations to cloud platforms
  • Background in implementing AI/ML solutions in customer service contexts
  • Knowledge of security and compliance requirements in regulated industries
  • Experience with agile development methodologies

What Sets You Apart

  • Ability to bridge the gap between business requirements and technical implementation
  • Strong consultative approach with excellent client-facing skills
  • Innovation mindset with a passion for exploring cutting-edge technologies
  • Experience in both architectural design and hands-on development
  • Understanding of contact center operations and customer experience best practices
Remote Pay Range
$140,000—$150,000 USD