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Remote Amazon Tom Team Jobs in Provo, UT (NOW HIRING)

Bread Financial

Senior Staff Agentic AI Engineer

Draper, UT · On-site +1

$99K - $134K/yr

You will mentor engineers and help uphold high engineering standards across the team. Essential Job ... Amazon Web Services (AWS) * Datadog * OpenAI * Grafana * Graph Databases * Large Language Models ...

All JobsAmazon Tom Team JobsRemote Amazon Tom Team JobsRemote Amazon Tom Team Jobs in Provo, UT

Remote Amazon Tom Team information

What is a Remote Amazon TOM Team?

A Remote Amazon TOM (Transportation Operations Management) Team is a group of professionals who work remotely to oversee and coordinate Amazon's transportation logistics. They are responsible for ensuring that packages are shipped, tracked, and delivered efficiently by managing carriers, solving logistical issues, and analyzing data. These teams play a key role in Amazon’s supply chain by optimizing routes, improving delivery times, and maintaining high service standards, all while working from remote locations. Team members typically collaborate virtually using Amazon's proprietary tools and communication platforms.

What are the key skills and qualifications needed to thrive as a Remote Amazon TOM Team member?

To thrive as a Remote Amazon TOM (Transportation Operations Management) Team member, you need strong analytical skills, attention to detail, and relevant experience in logistics or supply chain management, often supported by a bachelor’s degree. Familiarity with Amazon’s proprietary systems, transportation management software, and tools like Excel or SQL is typically required. Excellent problem-solving, communication, and time management skills help you effectively handle coordination and resolve issues remotely. These competencies are crucial to ensure smooth transportation operations and maintain Amazon’s high standards for efficiency and customer satisfaction.

What are some common challenges faced by members of the Remote Amazon TOM Team, and how can they be overcome?

Members of the Remote Amazon Tom Team often face challenges such as maintaining effective communication across different time zones and staying aligned with team goals while working independently. To overcome these, team members use collaboration tools like Amazon Chime and Slack, participate in regular virtual meetings, and follow structured project management practices. Developing strong time management skills and proactively seeking feedback also helps ensure productivity and connection with the broader team. Amazon supports remote employees with resources and training to foster a cohesive and supportive remote work environment.

What is the difference between Remote Amazon Tom Team vs Remote Amazon Seller Support Specialist?

AspectRemote Amazon Tom TeamRemote Amazon Seller Support Specialist
CredentialsBasic Amazon seller account knowledge, customer service skillsAmazon seller account familiarity, customer service experience
Work EnvironmentRemote team collaborating on Amazon account managementRemote support assisting Amazon sellers directly
Industry UsageAmazon seller account management teamsAmazon seller support roles
Search/Comparison IntentRoles focused on managing Amazon accounts as part of a teamRoles assisting individual Amazon sellers

The Remote Amazon Tom Team typically involves collaborative account management within a team setting, focusing on strategic tasks. In contrast, a Remote Amazon Seller Support Specialist directly assists individual sellers with support issues. Both roles require familiarity with Amazon policies and customer service skills but differ in scope and daily responsibilities.

What job categories do people searching Remote Amazon Tom Team jobs in Provo, UT look for?

The top searched job categories for Remote Amazon Tom Team jobs in Provo, UT are:

What cities near Provo, UT are hiring for Remote Amazon Tom Team jobs?

Cities near Provo, UT with the most Remote Amazon Tom Team job openings:

Remote Amazon Tom Team jobs near you

VIRTUAL CLIENT SPECIALIST

Davinci Virtual Office

Cottonwood Heights, UT • On-site, Remote

$16/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 3 days ago

Job description

Job Type
Full-time
Description
Join an Amazing Team at Davinci Virtual!
Davinci Virtual is the leading global provider of business addresses, live answering services, and meeting spaces. We're a fast-growing, fulfillment-driven company known for our innovative solutions and exceptional service-and we're looking for friendly, energetic people to join our team!
As a Virtual Client Specialist, you are the voice of our company. You'll handle inbound calls on behalf of Davinci's clients while providing warm, professional, top-notch customer support. After completing in-person training at our Midvale office, you'll work fully from home-no commute, no dress code, all comfort. (You'll just need reliable internet and a quiet workspace.)
If you're enthusiastic, customer-focused, and excited about growing with an incredible team, this may be the perfect fit for you!
What We Offer:
Competitive Pay & Bonuses
• $16/hr. to start
• New-hire bonuses at 3 months and 9 months
• Lots of opportunity for advancement
Exceptional Benefits (Seriously Amazing!)
• 100% employer-paid Medical, Dental, and Vision for employees
• Affordable family plans
• HSA, FSA, and Dependent Care FSA options
• Employer-paid life insurance, short-term disability, and long-term disability
Rewards & Recognition Program - Nectar
Earn points from peers, leaders, and HR that you can redeem for:
• Bonuses added to your paycheck
• Extra paid time off
• Amazon items or gift cards
Work-From-Home Flexibility
• After training, work fully remote
• Supportive team and leadership
• Opportunities for professional development and leadership training
What You'll Do:
• Answer inbound calls accurately, efficiently, and with a great attitude
• Provide outstanding customer service on every call
• Navigate client instructions, websites, schedules, and tools with confidence
• Send professional, well-written emails as needed
• Meet call quality, accuracy, and answer-time standards
• Communicate effectively with coworkers, leaders, and clients
• Review team stats daily and strive to meet goals
• Follow department procedures, policies, and workflows
• Contribute to team culture and be a positive, supportive teammate
Grow With Us - Professional Development:
• Participate in leadership and personal development programs
• Bring forward ideas to improve processes and the customer experience
• Commit to achieving team and company goals
• Continuously learn new tools and skills
Requirements
What You Need:
• High School diploma
• 40+ WPM typing speed
• Excellent written and verbal English skills
• Customer service experience
• Proficiency with Microsoft Office, Outlook, Internet, and Windows
• Reliable high-speed internet for WFH
• Backup location in case of outages (or ability to work occasionally from our office)
Preferred Traits:
• Team player with strong communication
• Problem-solving and conflict-resolution skills
• Motivated, tech-savvy, and eager to learn
• Organized, focused, and adaptable
• Consistent and dependable attendance
• Professional presentation
Working Conditions
• Quiet, distraction-free home workspace
• Frequent use of phone and computer systems
• Must be able to sit at a desk for most of the shift
• Minimal physical effort required
All job offers are contingent upon passing a background check, including verification of past employment, education, and criminal records as permitted by law.
Salary Description
$16/hr

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