Remote Duration: 6 -12 months Experience with modern CCaaS platforms such as Five9, Amazon Connect ... Analyze historical contact center data to extract insights and support decision-making processes ...
Remote Duration: 6 -12 months Experience with modern CCaaS platforms such as Five9, Amazon Connect ... Analyze historical contact center data to extract insights and support decision-making processes ...
AWS Connect Admin/IVR Developer-Remote
Houston, TX · On-site +1
Remote Duration: 6-12 months Mandatory Skills: IVR Developer/Admin with recent AWS connect exp ... center solutions using Amazon Connect. The role involves integrating AWS Lambda and other AWS ...
AWS Connect Admin/IVR Developer-Remote
Houston, TX · On-site +1
Remote Duration: 6-12 months Mandatory Skills: IVR Developer/Admin with recent AWS connect exp ... center solutions using Amazon Connect. The role involves integrating AWS Lambda and other AWS ...
AWS Connect Developer
Dallas, TX · Remote
$60 - $65/hr
Remote Compensation : 50-60$/Hr on C2C/1099 Work Authorization: H1B, GC, USC Overview We are ... center solutions. Key Responsibilities · Design, configure, and optimize Amazon Connect contact ...
Quick apply
AWS Connect Developer
Dallas, TX · Remote
$60 - $65/hr
Remote Compensation : 50-60$/Hr on C2C/1099 Work Authorization: H1B, GC, USC Overview We are ... center solutions. Key Responsibilities · Design, configure, and optimize Amazon Connect contact ...
AWS Cloud Engineer - Contact Center REMOTE AVAILABLE
Frisco, TX · On-site +1
$122K - $184K/yr
Expertise in Contact Center technologies (e.g., Contact Center, Workforce Management, Amazon ... This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our ...
AWS Cloud Engineer - Contact Center REMOTE AVAILABLE
Frisco, TX · On-site +1
$122K - $184K/yr
Expertise in Contact Center technologies (e.g., Contact Center, Workforce Management, Amazon ... This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our ...
Senior Product Manager
Dallas, TX · On-site +1
$50 - $60/hr
... center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer ... US (Remote/Hybrid - Preferred locations: Brillio Offices or St. Louis, MO) Industry: Healthcare / ...
Quick apply
Senior Product Manager
Dallas, TX · On-site +1
$50 - $60/hr
... center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer ... US (Remote/Hybrid - Preferred locations: Brillio Offices or St. Louis, MO) Industry: Healthcare / ...
Remote Duration: 6 -12 months Dialer & Compliance Technical Lead The Dialer & Compliance Technical ... of our Five9 and Amazon Connect Contact Center solutions. A combination of analytical ...
Remote Duration: 6 -12 months Dialer & Compliance Technical Lead The Dialer & Compliance Technical ... of our Five9 and Amazon Connect Contact Center solutions. A combination of analytical ...
AWS Sr. Developer Node.js/TypeScript
Austin, TX · On-site +1
$115K - $135K/yr
This is a remote role based in the United States. As a core member of our Managed Services Practice ... Background in Amazon Connect or contact center technology. * Experience designing and integrating ...
AWS Sr. Developer Node.js/TypeScript
Austin, TX · On-site +1
$115K - $135K/yr
This is a remote role based in the United States. As a core member of our Managed Services Practice ... Background in Amazon Connect or contact center technology. * Experience designing and integrating ...
AWS Sr. Developer Node.js/TypeScript
Austin, TX · Remote
$115K - $135K/yr
This is a remote role based in the United States. As a core member of our Managed Services Practice ... Background in Amazon Connect or contact center technology. * Experience designing and integrating ...
AWS Sr. Developer Node.js/TypeScript
Austin, TX · Remote
$115K - $135K/yr
This is a remote role based in the United States. As a core member of our Managed Services Practice ... Background in Amazon Connect or contact center technology. * Experience designing and integrating ...
Sales Tax Technology/Automation Specialists--Remote
San Antonio, TX · Remote
$75K - $145K/yr
... Amazon Tax" that included the concept of nexus, new nexus, state specific legislation, state ... Built strong relationships with store accountants, administration managers and distribution center ...
New
Sales Tax Technology/Automation Specialists--Remote
San Antonio, TX · Remote
$75K - $145K/yr
... Amazon Tax" that included the concept of nexus, new nexus, state specific legislation, state ... Built strong relationships with store accountants, administration managers and distribution center ...
New
AWS MS Engineer (Typescript OR Node.js)
Austin, TX · Remote
$55K - $75K/yr
This is a REMOTE role located in the US. To be considered for this role, you must be a U.S. citizen ... Our engineers will work with established customers to maintain the recurring revenue center in ...
AWS MS Engineer (Typescript OR Node.js)
Austin, TX · Remote
$55K - $75K/yr
This is a REMOTE role located in the US. To be considered for this role, you must be a U.S. citizen ... Our engineers will work with established customers to maintain the recurring revenue center in ...
AWS MS Engineer (Typescript OR Node.js)
Austin, TX · On-site +1
$55K - $75K/yr
This is a REMOTE role located in the US. To be considered for this role, you must be a U.S. citizen ... Our engineers will work with established customers to maintain the recurring revenue center in ...
AWS MS Engineer (Typescript OR Node.js)
Austin, TX · On-site +1
$55K - $75K/yr
This is a REMOTE role located in the US. To be considered for this role, you must be a U.S. citizen ... Our engineers will work with established customers to maintain the recurring revenue center in ...
AWS Team Lead, Development
Austin, TX · Remote
$145K - $165K/yr
This is a remote role based in the United States. The TTEC Digital AWS Partner Practice comprises ... Our AWS Practice solutions include an ever-evolving field of AWS-focused contact center ...
AWS Team Lead, Development
Austin, TX · Remote
$145K - $165K/yr
This is a remote role based in the United States. The TTEC Digital AWS Partner Practice comprises ... Our AWS Practice solutions include an ever-evolving field of AWS-focused contact center ...
AWS Team Lead, Development
Austin, TX · On-site +1
$145K - $165K/yr
This is a remote role based in the United States. The TTEC Digital AWS Partner Practice comprises ... Our AWS Practice solutions include an ever-evolving field of AWS-focused contact center ...
AWS Team Lead, Development
Austin, TX · On-site +1
$145K - $165K/yr
This is a remote role based in the United States. The TTEC Digital AWS Partner Practice comprises ... Our AWS Practice solutions include an ever-evolving field of AWS-focused contact center ...
System Administrator (Hybrid)
Austin, TX · On-site +1
Remote Desktop Services * Windows Server * SQL Server * Firewalls (Fortinet, Palo Alto, etc ... Fitness center onsite
System Administrator (Hybrid)
Austin, TX · On-site +1
Remote Desktop Services * Windows Server * SQL Server * Firewalls (Fortinet, Palo Alto, etc ... Fitness center onsite
Senior Engineer (Applied AI / ML)
Austin, TX · On-site +1
$103K - $142K/yr
Experience using different models (OpenAI, ChatGPT, Claude, Amazon Bedrock, LLaMA etc..) and ... Remote & Hybrid Work While remote or hybrid work may be permitted for certain projects, client ...
Senior Engineer (Applied AI / ML)
Austin, TX · On-site +1
$103K - $142K/yr
Experience using different models (OpenAI, ChatGPT, Claude, Amazon Bedrock, LLaMA etc..) and ... Remote & Hybrid Work While remote or hybrid work may be permitted for certain projects, client ...
Conversational AI Chat Bot Developer, Cognigy
Austin, TX · Remote
$140K - $160K/yr
Technical experience with various call center technologies including NICE CXone, IVR/ACD, VoIP ... Experience with products such as DialogFlow, Kore.ai, Cognigy, Amazon Lex or Omilia. * Hands on ...
Conversational AI Chat Bot Developer, Cognigy
Austin, TX · Remote
$140K - $160K/yr
Technical experience with various call center technologies including NICE CXone, IVR/ACD, VoIP ... Experience with products such as DialogFlow, Kore.ai, Cognigy, Amazon Lex or Omilia. * Hands on ...
Conversational AI Chat Bot Developer, Cognigy
Austin, TX · On-site +1
$140K - $160K/yr
Technical experience with various call center technologies including NICE CXone, IVR/ACD, VoIP ... Experience with products such as DialogFlow, Kore.ai, Cognigy, Amazon Lex or Omilia. * Hands on ...
Conversational AI Chat Bot Developer, Cognigy
Austin, TX · On-site +1
$140K - $160K/yr
Technical experience with various call center technologies including NICE CXone, IVR/ACD, VoIP ... Experience with products such as DialogFlow, Kore.ai, Cognigy, Amazon Lex or Omilia. * Hands on ...
IT Consultant - System Administrator
Austin, TX · On-site +1
Remote Desktop Services * Windows Server * SQL Server * Fortinet, Palo Alto, and other firewalls ... Fitness center onsite
IT Consultant - System Administrator
Austin, TX · On-site +1
Remote Desktop Services * Windows Server * SQL Server * Fortinet, Palo Alto, and other firewalls ... Fitness center onsite
Business Development Manager
TX · On-site +1
Remote United States Travel Percentage: 30% Employment Type: Full-Time; Salaried Reports To: VP of ... Innovapptive is headquartered in Houston, TX, with a Global Center of Excellence in Hyderabad ...
Business Development Manager
TX · On-site +1
Remote United States Travel Percentage: 30% Employment Type: Full-Time; Salaried Reports To: VP of ... Innovapptive is headquartered in Houston, TX, with a Global Center of Excellence in Hyderabad ...
Remote Amazon Sortation Center information
What is the difference between Remote Amazon Sortation Center vs Amazon Warehouse Associate?
| Aspect | Remote Amazon Sortation Center | Amazon Warehouse Associate |
|---|---|---|
| Work Environment | Primarily remote, with occasional on-site visits for training or meetings | On-site at Amazon fulfillment or sortation centers |
| Required Credentials | High school diploma or equivalent; basic computer skills | High school diploma or equivalent; physical ability to lift and move packages |
| Job Responsibilities | Monitoring, coordinating, and managing sortation operations remotely | Sorting, packing, and moving packages physically within the warehouse |
| Industry Usage | Used in logistics and supply chain management roles with remote oversight | Hands-on warehouse work in logistics and fulfillment |
The Remote Amazon Sortation Center role involves overseeing sortation operations remotely, often from a home office, while Amazon Warehouse Associates work physically on-site sorting packages. Both roles require basic credentials, but the work environment and responsibilities differ significantly, catering to different skill sets within Amazon's logistics network.
What are the most commonly searched types of Amazon Sortation Center jobs in Texas? The most popular types of Amazon Sortation Center jobs in Texas are:
What cities in Texas are hiring for Remote Amazon Sortation Center jobs? Cities in Texas with the most Remote Amazon Sortation Center job openings:
Business Systems Analyst (Contact Center domain exp) - Remote
Houston, TX • On-site, Remote
Full-time
Re-posted 13 days ago
Job description
NAVA Software solutions is looking for a Business Systems Analyst (Contact Center domain exp)
Details:
Business Systems Analyst (Contact Center domain exp)
Location: Remote
Duration: 6 -12 months
Experience with modern CCaaS platforms such as Five9, Amazon Connect, CXOne, etc...
The Business Systems Analyst is the bridge between business needs and technological solutions. They will gather and analyze requirements, design systems, improve processes, and ensure that technology aligns with business goals. They play a vital role in enhancing efficiency, facilitating communication between stakeholders and IT teams, and supporting end-users through training and troubleshooting. A combination of analytical, communication, and technical skills is key to success in this role.
The Communications BSA will be directly involved in the day-to-day of maturing our Communications adoption, workflows, and tooling for the entire customer lifecycle. You will work within the communications program and directly support vertically aligned peer delivery teams to ensure cross-functional technology outcomes related to the communications work streams. You will have direct influence on the quality of the inputs and outputs of the deliverables produced by the communications program - and be an active participant in delivering value to the business. You will work directly with the Product, Project and Delivery Managers to support Five 9 and Amazon Connect IVR and ACD Work Streams.
Essential Job Functions
Requirements Gathering: Collaborate with business stakeholders to understand their goals, processes, and requirements. Document and analyze these requirements to form a solid understanding of the business needs.
System Design and Planning: Develop detailed system specifications and design solutions that align with business objectives. Work closely with developers and IT to ensure the proposed solutions meet business requirements.
Process Improvement: Identify opportunities for process improvement within existing systems and processes. Propose and implement changes to enhance efficiency, productivity, and overall business performance.
Data Analysis: Analyze historical contact center data to extract insights and support decision-making processes within the Communications program. Ensure data accuracy, integrity, and reliability.
Testing and Quality Assurance: Develop and execute test plans to ensure that systems and applications meet specified requirements. Identify and address any issues or defects during the testing phase.
Documentation: Create comprehensive documentation, including user manuals, user experience / process flows, utterances, system documentation, and training materials. Keep documentation up-to-date as systems evolve.
Stakeholder Communication: Facilitate communication between business stakeholders and IT Operations, and Engineering teams. Ensure that all parties have a clear understanding of project requirements and progress.
Training and Support: Provide training and support to end-users on new systems and processes. Address any user issues or concerns and collaborate with the support team to resolve technical issues.
Other duties as assigned by manager Qualifications:
Education: Bachelor's degree in business, information technology, or a related field.
Analytical Skills: Strong analytical and problem-solving skills to understand complex business processes and recommend effective solutions.
Communication Skills: Excellent communication skills to effectively interact with both technical and non-technical stakeholders.
Technical Proficiency: Familiarity with various software and systems, as well as an understanding of programming languages, databases, and system architecture.
Contact Center: Direct experience administering and optimizing modern CCaaS platforms such as Five9, Amazon Connect, CXOne, etc...
Project Management: Ability to manage multiple tasks and projects simultaneously. Knowledge of project
Adaptability: The ability to adapt to changes in technology and business requirements, staying updated on industry trends and best practices.
Details:
Business Systems Analyst (Contact Center domain exp)
Location: Remote
Duration: 6 -12 months
Experience with modern CCaaS platforms such as Five9, Amazon Connect, CXOne, etc...
The Business Systems Analyst is the bridge between business needs and technological solutions. They will gather and analyze requirements, design systems, improve processes, and ensure that technology aligns with business goals. They play a vital role in enhancing efficiency, facilitating communication between stakeholders and IT teams, and supporting end-users through training and troubleshooting. A combination of analytical, communication, and technical skills is key to success in this role.
The Communications BSA will be directly involved in the day-to-day of maturing our Communications adoption, workflows, and tooling for the entire customer lifecycle. You will work within the communications program and directly support vertically aligned peer delivery teams to ensure cross-functional technology outcomes related to the communications work streams. You will have direct influence on the quality of the inputs and outputs of the deliverables produced by the communications program - and be an active participant in delivering value to the business. You will work directly with the Product, Project and Delivery Managers to support Five 9 and Amazon Connect IVR and ACD Work Streams.
Essential Job Functions
Requirements Gathering: Collaborate with business stakeholders to understand their goals, processes, and requirements. Document and analyze these requirements to form a solid understanding of the business needs.
System Design and Planning: Develop detailed system specifications and design solutions that align with business objectives. Work closely with developers and IT to ensure the proposed solutions meet business requirements.
Process Improvement: Identify opportunities for process improvement within existing systems and processes. Propose and implement changes to enhance efficiency, productivity, and overall business performance.
Data Analysis: Analyze historical contact center data to extract insights and support decision-making processes within the Communications program. Ensure data accuracy, integrity, and reliability.
Testing and Quality Assurance: Develop and execute test plans to ensure that systems and applications meet specified requirements. Identify and address any issues or defects during the testing phase.
Documentation: Create comprehensive documentation, including user manuals, user experience / process flows, utterances, system documentation, and training materials. Keep documentation up-to-date as systems evolve.
Stakeholder Communication: Facilitate communication between business stakeholders and IT Operations, and Engineering teams. Ensure that all parties have a clear understanding of project requirements and progress.
Training and Support: Provide training and support to end-users on new systems and processes. Address any user issues or concerns and collaborate with the support team to resolve technical issues.
Other duties as assigned by manager Qualifications:
Education: Bachelor's degree in business, information technology, or a related field.
Analytical Skills: Strong analytical and problem-solving skills to understand complex business processes and recommend effective solutions.
Communication Skills: Excellent communication skills to effectively interact with both technical and non-technical stakeholders.
Technical Proficiency: Familiarity with various software and systems, as well as an understanding of programming languages, databases, and system architecture.
Contact Center: Direct experience administering and optimizing modern CCaaS platforms such as Five9, Amazon Connect, CXOne, etc...
Project Management: Ability to manage multiple tasks and projects simultaneously. Knowledge of project
Adaptability: The ability to adapt to changes in technology and business requirements, staying updated on industry trends and best practices.
About NAVA Software Solutions
Sourced by ZipRecruiter
NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Rocky Hill, CT, US