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At NorthBay Health, the Certified Phlebotomy Technician, Outpaitient, collects, receives, processes and distributes laboratory specimens and facilitates the flow of information into and out of the lab by interacting with the public, using designated computer systems, delivering reports and answering phones. Performs general CPT duties including faxing, filing. Functions as part of a clerical, clinical, and customer service team in support of laboratory services.

Interpersonal Skills and Values

Demonstrates NorthBay Health's True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care.

Why NorthBay Health

NorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo County regions. We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics.

We provide advanced services in cardiovascular care, neuroscience, orthopedics, surgery, and outpatient specialties. NorthBay Health is nationally recognized for quality care, including Magnet with Distinction designation for nursing and multiple U.S. News and World Report high performing recognitions.

We are committed to being the trusted healthcare partner of choice and offer an environment where employees can grow, contribute meaningfully, and support the health of our communities.

NorthBay Health Benefits Options

NorthBay Health offers a comprehensive benefits package based on established eligibility requirements. Benefits may include medical, dental, and vision insurance, life, disability, and long-term care coverage, paid time off including vacation, sick leave, holidays, and bereavement, a 403(b) retirement plan with employer match, education reimbursement for eligible roles, professional development and training programs, Employee Assistance Program, wellness programs, recognition programs, shift differentials, and market-based compensation review and increases subject to approval and organizational performance.

Compensation Structure

NorthBay Health uses a structured compensation framework. Staff-level positions use a step-based system (Steps 1-5) based on years of directly related experience, with Step 5 representing 20 or more years of experience in the role. Manager level and above positions are paid a fixed annual base salary and are eligible for a variable incentive compensation plan. Physician compensation is structured based on specialty and role requirements.

Remote Work Disclosure

NorthBay Health is primarily an onsite organization due to the nature of healthcare. Some roles may allow hybrid or remote work based on business needs.

Remote work is not supported in Washington, Ohio, Wyoming, North Dakota, Puerto Rico, the U.S. Virgin Islands, or outside of the United States.

Notice to Recruitment Agencies

NorthBay Health utilizes a managed service provider (MSP) for agency partnerships and is not currently engaging external recruiting firms outside of established agreements. We do not accept unsolicited resumes or third-party candidate submissions. Please do not contact NorthBay Health employees, leaders, physicians, or hiring managers regarding recruitment or job postings.

More Information

Visit NorthBay Health Careers for recruitment FAQs and additional information.

1. Education:  High school graduate or equivalent preferred.
2. Licensure:  Must meet and maintain current State of California Certified Phlebotomy Technician (CPT) certification.
3. Experience: One year of clinical healthcare experience or recent training through an approved CPT program preferred. Medical Assistant certification highly preferred.
4. Skills: Basic medical terminology, typing, math and computer skills. Strong organizational and written and spoken communication skills essential. Experience with medical record processes preferred. Demonstrated ability to work independently on a variety of complex tasks, managing competing deadlines Must demonstrate and maintain current knowledge and skill in providing appropriate care for patients in the following age groups: Geriatric, Adult, Young Adult, Pediatric and Neonatal.
5. Interpersonal Skills:  Demonstrates NorthBay's values and true north including nurturing care, own it, respect relationships, build trust, hardwire excellence.
6. Compensation: $36.15  to $39.02  based on years of experience in the role.