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Remote Amazon Locker Customer Service Jobs (NOW HIRING)

NICE

Manager, Customer Service

Richardson, TX · On-site +1

$214K - $321K/yr

Manager, Customer Service: Lead end-to-end deployment of largescale SaaS platforms across ... Oversee integrations with CRM and cloud telephony platforms including Zendesk, Salesforce, Amazon ...

New

Amazon

Sr. PMT-ES, Amazon Connect Customer

Seattle, WA · On-site +1

$144K - $190K/yr

Where customers prefer to buy over build, we become their trusted partner with solutions that are ... Amazon Connect leverages the power of Artificial Intelligence and AWS services such as Amazon Lex ...

Amazon

Sr. PMT-ES, Amazon Connect Customer

Seattle, WA · On-site +1

$144K - $190K/yr

Where customers prefer to buy over build, we become their trusted partner with solutions that are ... Amazon Connect leverages the power of Artificial Intelligence and AWS services such as Amazon Lex ...

Brandwoven

Be Seen First

Client Success Manager - Amazon

Portland, OR · Remote

$70K - $95K/yr

... * 2-3 years customer service and/or account management experience * Experience working with ... Remote work environment, 3 weeks PTO, 2 personal days and 10 paid holidays * Wellness: Medical ...

Blyss Journeys

Customer Service Specialist (Remote)

$17.50 - $23/hr

About the job Customer Service Specialist (Remote) Customer Service Specialist (Remote) We are seeking motivated, customer-focused individuals to join our growing team as Customer Service Specialists.

HB Travels

Customer Service Specialist (Remote)

$17.50 - $23/hr

Customer Service Specialist (Remote) Seaview, VIC, Australia Or refer someone Job Openings Customer Service Specialist (Remote) About the Job Customer Service Specialist (Remote) About the Role We ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Washington, District of Columbia, United States Job Openings Customer Service Representative- Remote About the Job Customer Service Representative- Remote ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Sacramento, California, United States Job Openings Customer Service Representative- Remote About the Job Customer Service Representative- Remote Important: You ...

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All Jobsremote JobsRemote Amazon Locker Customer Service Jobs

Remote Amazon Locker Customer Service information

What is the difference between Remote Amazon Locker Customer Service vs Remote Amazon Customer Service?

AspectRemote Amazon Locker Customer ServiceRemote Amazon Customer Service
CredentialsBasic customer service skills, sometimes certifications in communicationSame as Locker Customer Service, often with additional product knowledge
Work EnvironmentHandling inquiries related to Amazon Locker locations and issues remotelyHandling general Amazon customer inquiries across products and services remotely
Employer & IndustryAmazon, logistics and delivery industryAmazon, e-commerce industry
Search & Comparison IntentPeople comparing specific roles within Amazon's customer service for Locker issuesPeople seeking general Amazon customer support roles

Remote Amazon Locker Customer Service focuses on assisting customers with Amazon Locker-related issues, while Remote Amazon Customer Service covers a broader range of general customer inquiries. Both roles require strong communication skills and are based in the e-commerce and logistics sectors, but Locker Customer Service is specialized in location-specific support.

Does Amazon hire remote customer service agents?

Yes, Amazon hires remote customer service agents who handle inquiries related to orders, returns, and account issues. These roles typically require good communication skills, computer proficiency, and the ability to work flexible hours. Remote positions often include training and may require specific equipment or internet connectivity.

How much does remote Amazon Locker Customer Service pay?

Remote Amazon Locker Customer Service representatives typically earn between $12 and $20 per hour, depending on experience and location. Some roles may offer additional benefits such as flexible schedules and training in customer service tools.

What cities are hiring for Remote Amazon Locker Customer Service jobs?

Cities with the most Remote Amazon Locker Customer Service job openings:

What are the most commonly searched types of Amazon Locker Customer Service jobs?

The most popular types of Amazon Locker Customer Service jobs are:

What states have the most Remote Amazon Locker Customer Service jobs?

States with the most job openings for Remote Amazon Locker Customer Service jobs include:

Remote Amazon Locker Customer Service jobs near you

Manager, Customer Service

NICE

Richardson, TX • On-site, Remote

$214K - $321K/yr

Full-time

Posted 2 days ago

New

Job description

Manager, Customer Service: Lead end-to-end deployment of largescale SaaS platforms across enterprise contact centers, ensuring on time delivery and seamless account onboarding. Oversee integrations with CRM and cloud telephony platforms including Zendesk, Salesforce, Amazon Connect, and other contact center technologies. Drive cross functional collaboration with Product, Engineering, and Customer Success teams to optimize system performance, customer onboarding, and solution adoption. Serve as a strategic partner for enterprise customers, ensuring successful deployments, customer satisfaction, and long-term retention. Manage deployment and optimization of Workforce Management (WFM) and Quality Management (QM) software, improving forecasting, scheduling, and agent performance. Design, implement, and maintain customer service workflows across omnichannel ecosystems (voice, chat, email, and social). Deliver performance improvements through operational analytics, process standardization, and automation initiatives. Lead strategy and execution for AI driven service initiatives including chatbot development, conversational AI workflows, and machine-learning-based automation. Collaborate with technical teams to design and deploy intelligent support solutions that improve CSAT, resolution time, and operational efficiency. Identify emerging CX technologies and drive the adoption of modern tools and AI capabilities. Manage and mentor technical engineers across North America, the EU, and APAC regions. Oversee hiring, training, performance coaching, and professional development for service delivery and technical teams. Establish KPIs, quality standards, and service excellence benchmarks across all regions.

Hybrid telecommuting permitted pursuant to company policy.

Minimum requirements: Master's degree or foreign equivalent in Information Systems, Computer Science, or related field, plus 5 years of experience in the job offered or related occupation.

Must have experience with the following:

  • working in Service, Customer Success, or Contact Center-related industries;
  • leading largescale SaaS deployments in enterprise environments;
  • CRM systems (Zendesk, Salesforce, and Amazon Connect);
  • voice/telephony platforms;
  • deploying and managing Workforce Management (WFM) and Quality Management (QM) platforms in the contact center space;
  • conversational AI and customer service automation, including building and deploying chatbots and AI workflows to facilitate ticket deflection and self-service automation;
  • managing global teams;
  • project management; and
  • stakeholder management and cross-functional collaboration

Salary: $214,386.00 to $321,579.00 per year

Click apply or send resume to marian.alvarado@nice.com. An EOE.

Apply