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Remote Amazon Driver Support Jobs in Massachusetts

Remote, United States Code3 is an integrated marketing agency, powering business growth for digital ... Support the development of marketplace growth plans, annual strategies, media recommendations ...

Remote, United States Code3 is an integrated marketing agency, powering business growth for digital ... The ideal candidate brings deep expertise across commerce ecosystems, including Amazon Vendor ...

DevOps Engineer

MA · On-site +1

$49.50 - $68/hr

Remote (U.S) Duration: 6+ Months (Contract) Client Domain: Product-based Technology Company ... Support digital identity and data integrity systems to ensure compliance and security.

S., with products that support better sleep, gut health, hormonal health, kids nutrition, focus ... Own copy development across paid media, retention marketing, brand campaigns, retail, Amazon ...

Showing results 21-40

Remote Amazon Driver Support information

What does a Remote Amazon Driver Support do?

A Remote Amazon Driver Support assists Amazon delivery drivers by providing guidance and troubleshooting help through phone, chat, or email. Their responsibilities include answering questions about delivery routes, helping resolve delivery issues, and offering support for technical or procedural problems drivers may encounter. Working remotely, they act as a key resource to ensure drivers can complete their deliveries efficiently and safely. Strong communication skills and knowledge of Amazon’s delivery processes are essential for this role.

What are the key skills and qualifications needed to thrive as a Remote Amazon Driver Support?

To thrive as a Remote Amazon Driver Support, you need strong customer service skills, problem-solving abilities, and familiarity with Amazon's logistics processes, often supported by a high school diploma or equivalent. Proficiency with communication platforms, ticketing systems, and basic CRM software is typically required. Excellent verbal communication, patience, and adaptability are essential soft skills for resolving driver concerns efficiently. These skills ensure accurate support, quick problem resolution, and a seamless delivery experience for both drivers and customers.

What are the most common challenges faced by Remote Amazon Driver Support representatives, and how can they be managed?

Remote Amazon Driver Support representatives often encounter challenges such as addressing urgent driver concerns in real-time, troubleshooting technical issues remotely, and managing high volumes of support requests. To succeed, it's important to develop strong communication skills, stay organized, and use available resources and escalation protocols effectively. Collaboration with dispatch teams and other support agents is key to resolving issues efficiently and maintaining smooth delivery operations.

What is the difference between Remote Amazon Driver Support vs Remote Amazon Customer Service Representative?

AspectRemote Amazon Driver SupportRemote Amazon Customer Service Representative
CredentialsBasic computer skills, Amazon support trainingCustomer service experience, communication skills
Work EnvironmentRemote, support-focused, technical troubleshootingRemote, customer interaction, problem resolution
Industry UsageLogistics, delivery supportRetail, e-commerce customer service
Search & Comparison IntentSupport roles for delivery driversCustomer service roles in Amazon

Remote Amazon Driver Support focuses on assisting delivery drivers with technical and logistical issues, while Remote Amazon Customer Service Representatives handle general customer inquiries. Both roles are remote, require communication skills, but serve different functions within Amazon's operations.

What are popular job titles related to Remote Amazon Driver Support jobs in Massachusetts?

For Remote Amazon Driver Support jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Remote Amazon Driver Support jobs in Massachusetts look for?

The top searched job categories for Remote Amazon Driver Support jobs in Massachusetts are:

Infographic showing various Remote Amazon Driver Support job openings in Massachusetts as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Remote job distribution.

Supervisor, Commerce Strategy & Client Partnerships

Code3

Remote

Full-time

Medical, Dental, Vision, Retirement

Re-posted 22 days ago


Job description

Location: Remote, United States

Code3 is an integrated marketing agency, powering business growth for digital disruptors and Fortune 500 leaders alike. Our power is at the intersection of Connections, Creative and Commerce - that's what is in our DNA. By harvesting insights and utilizing audience data, we work with our clients to develop scroll-stopping content and creative that performs and elevates the brands we work with across all digital media platforms.

Our people are energized by challenges and sprint to find unorthodox solutions. We plan, activate and measure as one team, and we're not afraid to push boundaries and test our way to success. Coders are Relentless, Gritty, Nimble humans who are always striving to be better.

Who You Are

Code3 is looking for a dynamic Supervisor, Commerce Strategy & Client Partnerships to lead commerce and digital marketing strategies for high-profile clients across Amazon, Walmart, Target, Instacart, and other marketplaces and retail media networks. This role sits at the center of our integrated Connections, Creative, and Commerce model, helping clients grow through retail strategy, media, content, and creative innovation.

The ideal candidate has experience across commerce ecosystems, including Amazon Vendor Central and Seller Central, Walmart Marketplace and Walmart Connect, Target Roundel, and other omnichannel retail environments. This person understands how retail readiness, content optimization, media investment, and marketplace operations work together to influence business performance.

What you'll do:

Client Leadership & Strategy Across Channels

    • Serve as the day-to-day client lead across Amazon, Walmart, Target, Instacart, and other marketplaces and retail media networks.
    • Lead client status calls, reporting reviews, and ongoing communication, ensuring priorities, decisions, and next steps are clearly documented and addressed.
    • Translate marketplace, media, and business performance into clear, integrated narratives that connect results to client objectives.
    • Support the development of marketplace growth plans, annual strategies, media recommendations, retail event plans, and business reviews.
    • Help clients navigate Vendor Central and Seller Central priorities, including catalog management, content strategy, merchandising, promotions, and inventory considerations.
    • Partner with commerce, media, and creative teams to optimize PDPs, Brand Stores, A+ Content, and creative assets for discoverability, conversion, and retail performance.
    • Coordinate retail readiness initiatives including PDP audits, SEO and keyword strategy, ratings and reviews, assortment considerations, and conversion optimization.
    • Support planning and execution for deals, coupons, Prime Day, seasonal events, and other marketplace growth opportunities.
    • Connect organic marketplace performance and paid retail media results to identify trends, risks, and optimization opportunities.


Team Collaboration & Internal Alignment

    • Translate client feedback into actionable next steps that help teams meet and exceed expectations.
    • Manage timelines and deliverables across commerce, media, creative, analytics, and other cross-functional partners.
    • Lead collaboration on development of reports, presentations, and recommendations before client delivery to ensure accuracy, quality, and strategic clarity.
    • Maintain organized client documentation, communication logs, timelines, and action items.


Performance Leadership & Business Growth

    • Monitor marketplace sales, retail media performance, search visibility, category dynamics, and competitive activity to identify opportunities and risks.
    • Evaluate performance using dashboards, reporting tools, and commerce analytics platforms.
    • Support Directors and senior leaders in managing high-value or complex client accounts.
    • Collaborate on annual planning, QBRs, strategic recommendations, and integrated campaign recaps.
    • Identify potential marketplace, content, media, and cross-channel growth opportunities and bring them forward to senior account leadership.

Who will love this role:

  • A passionate commerce marketer who enjoys building strategies for both growing and established brands.
  • A collaborative team member who thrives in the fast pace of agency life.
  • A proactive problem solver who anticipates challenges and recommends solutions.
  • An exceptional presenter who can communicate analytical insights in a clear and engaging way.
  • A curious learner who stays ahead of trends in commerce, digital marketing, and technology.

You should have:

  • 4+ years of experience in digital commerce, retail media, marketplace strategy, account management, or a related digital marketing role.
  • Experience working across Amazon, Walmart, Target, Instacart, or other marketplace and retail media ecosystems. Ideally you have hands on keys experience managing campaigns.
  • Strong familiarity with Amazon Vendor Central and/or Seller Central, including catalog management, retail readiness, merchandising, and promotional strategy.
  • Understanding of PDP optimization, marketplace SEO, A+ Content, Brand Stores, ratings and reviews, and conversion-focused content best practices.
  • Experience supporting deals, coupons, Prime Day, tentpole retail activations, or marketplace promotional planning.
  • Knowledge of retail media and paid media platforms such as Amazon Ads, Walmart Connect, Roundel, etc.
  • Ability to interpret marketplace, media, and conversion data and translate it into clear client insights and recommendations.
  • Proven account management, project management, and client communication skills.
  • Ability to coordinate multi-channel deliverables and manage competing priorities across cross-functional teams.
  • Strong organizational, writing, presentation, and interpersonal skills.

Perks and Benefits:

  • Full medical, dental, and vision benefits as well as generous retirement program 
  • Thoughtful parental leave and return program
  • Flexible Time Off, holidays, quarterly Company "Recharge" Days, and holiday closure in December
  • Ongoing learning and development opportunities
  • Commitment to transparent DEIB practices

Code3's people are what set us apart. We're dedicated to hiring, retaining, and developing a diverse group of remarkable Coders because we know it's the way things should be. By prioritizing our commitment to fostering an inclusive, equitable, and safe environment, we are living our mission of fueling the growth of our people. It's this focus that empowers Coders to not only achieve great work for our clients, but also propel their own development forward and upward. We strongly encourage people from underrepresented backgrounds and all identities to apply even if you don't feel that you meet all of the requirements above!

If you have any special needs that we can accommodate, please reach out to our team at recruiting@code3.com so we can make accommodations.

Salary Information: The base salary range for this position is $102,000 - $122,000 and is commensurate with candidate experience and location. The position also offers a bonus based on company and client success.

For candidates that are based in California, we encourage you to review this important information for California residents here. For best results, open the link in a new tab.