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Remote Amazon Customer Service Jobs in Two Rivers, WI

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Remote Amazon Customer Service information

See Two Rivers, WI salary details

$13

$25

$36

How much do remote amazon customer service jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for remote amazon customer service in Two Rivers, WI is $25.36, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $28.22 per hour, depending on experience, location, and employer.

Can you do Amazon customer service from home?

Yes, Amazon Customer Service roles are often available as remote positions, allowing employees to work from home. These jobs typically require a reliable internet connection, a quiet workspace, and sometimes specific technical skills or certifications. Remote customer service positions may have flexible schedules and involve using company-provided tools to assist customers effectively.

Is Amazon offering remote jobs?

Amazon offers remote customer service jobs, including roles for remote customer service associates. These positions typically require strong communication skills, computer proficiency, and the ability to work independently in a virtual environment. Remote roles may have specific technical requirements and schedule flexibility depending on the position.

Does Amazon allow any remote work?

Amazon Customer Service roles, including remote positions, are available and often include work-from-home options. These jobs typically require strong communication skills, a reliable internet connection, and may involve flexible schedules. Remote customer service positions are part of Amazon's efforts to provide flexible work arrangements for employees.

What are the key skills and qualifications needed to thrive in the Remote Amazon Customer Service position, and why are they important?

To thrive as a Remote Amazon Customer Service representative, you should have strong communication skills, problem-solving abilities, and previous experience in customer service roles, often backed by a high school diploma or equivalent. Familiarity with Amazon's internal CRM platforms, basic computer literacy, and ability to navigate multiple software tools simultaneously are key technical requirements. Exceptional patience, empathy, and adaptability help set top performers apart in managing a diverse customer base and high-volume workload. These skills and qualities are crucial for delivering outstanding support, resolving customer issues efficiently, and upholding Amazon's reputation for excellent service in a remote environment.

What is a Remote Amazon Customer Service job?

A Remote Amazon Customer Service job involves assisting customers with their inquiries, orders, and issues via phone, chat, or email from a home-based location. Employees provide support by resolving concerns, processing returns, and answering product-related questions. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. It is ideal for individuals who enjoy helping customers and prefer a flexible, work-from-home environment.

How much does Amazon remote customer service pay?

Amazon remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work independently in a home environment.

What does a typical day look like for a Remote Amazon Customer Service representative?

A typical day as a Remote Amazon Customer Service representative involves assisting customers via phone, chat, or email with inquiries related to orders, returns, or account issues. You will use Amazon’s internal systems to access customer data, process refunds or replacements, and troubleshoot common problems. Coordinating with other team members or departments may sometimes be necessary to resolve complex issues. While the role is fast-paced and can handle high volumes of requests, you will have access to training and support from supervisors and peers to help you succeed. This remote position offers a structured schedule and opportunities to develop skills that can lead to advancement within Amazon’s vast customer service network.

What job categories do people searching Remote Amazon Customer Service jobs in Two Rivers, WI look for? The top searched job categories for Remote Amazon Customer Service jobs in Two Rivers, WI are:
What cities near Two Rivers, WI are hiring for Remote Amazon Customer Service jobs? Cities near Two Rivers, WI with the most Remote Amazon Customer Service job openings:
Remote Amazon Customer Service jobs near you
Infographic showing various Remote Amazon Customer Service job openings in Two Rivers, WI as of June 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $52,756 per year, or $25.4 per hour.
Remote Insurance Specialist (Collections)

Remote Insurance Specialist (Collections)

ARStrat

Manitowoc, WI • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Join our team as an Insurance Specialist!

Responsibilities:

  • Provides service via all available omni channels to serve as the liaison between the business, clients, patients, and other parties, such as insurance companies.
  • Offers education on the healthcare revenue cycle and troubleshoots accounts through resolution by reviewing large balance accounts and other departmental insurance discovery processes.
  • Engages in and enjoys active listening with callers, confirming or clarifying information and diffusing conflict.
  • Makes appropriate changes or documentation in client healthcare systems and internal technology platforms. 
  • Submits claims to insurance providers on behalf of our clients for their patients, following through to resolution. 
  • Contributes to the development of workflows for incoming clients, developing procedures and communicating expectations to the contact center. 
  • Proactively shares information about healthcare revenue cycle services to support the growth of the business’s client and/or account base.
  • Follows department processes and procedures in compliance with industry laws and regulations.
  • Manages inventory to ensure metrics are being met to patient’s accounts are not being sent to collections prior to resolution.
  • Reviews and escalates complex accounts requiring additional review.
  • Meets the key performance indicators and expectations established for the position.
  • Performs all duties above with the highest integrity and confidentiality.
  • Completes assigned training and learning plans, including those that fulfill industry compliance requirements.
  • All other duties as assigned.

Education & Experience

Required Education: High School Diploma / GED
Preferred Education: Two Years of College or Associate's Degree

Experience:

• 1+ year(s) of experience in a customer service capacity required, preferably in a contact center environment
• 1+ year(s) of experience multi-tasking in a fast- paced environment required
• 1+ year(s) of experience with medical insurance, coding, or billing in a professional environment

Benefits & Incentives:
  • Comprehensive Health Coverage: Enjoy medical, dental, and vision plans available starting after 60 days of full-time employment.
  • Life & Disability Insurance: Benefit from basic life/AD&D, short-term, and long-term disability coverage, with optional voluntary life/AD&D plans.
  • 401(k) Plan: Eligible to participate in the company’s 401(k) plan after three (3) months of continuous service.
  • Paid Time Off (PTO): Start accruing PTO from your very first day of employment.
  • Flexible Benefits: Customize your benefits package to fit your personal and family needs.

GetixHealth/Americollect is an equal opportunity employer and participates in E-Verify.

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