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Remote Amazon Customer Service Jobs in Rochester, MN

Mayo Clinic

Specialist-HIMS

Rochester, MN · On-site +1

$16.50 - $21.75/hr

Prefer that the candidate has prior ROI experience and customer service experience. Analyzes ... This is a hybrid position that is primarily remote. Candidates must reside within 100 miles of a ...

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All JobsAmazon Customer Service JobsRemote Amazon Customer Service JobsRemote Amazon Customer Service Jobs in Rochester, MN

Remote Amazon Customer Service information

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$10

$19

$27

How much do remote amazon customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote amazon customer service in Rochester, MN is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

Is Amazon offering remote jobs?

Yes, Amazon offers remote customer service jobs, including roles like Remote Amazon Customer Service Representatives. These positions typically require strong communication skills, computer proficiency, and the ability to work independently in a virtual environment. Remote roles may have specific schedule and equipment requirements but provide flexibility for eligible candidates.

What are the key skills and qualifications needed to thrive in the Remote Amazon Customer Service position, and why are they important?

To thrive as a Remote Amazon Customer Service representative, you should have strong communication skills, problem-solving abilities, and previous experience in customer service roles, often backed by a high school diploma or equivalent. Familiarity with Amazon's internal CRM platforms, basic computer literacy, and ability to navigate multiple software tools simultaneously are key technical requirements. Exceptional patience, empathy, and adaptability help set top performers apart in managing a diverse customer base and high-volume workload. These skills and qualities are crucial for delivering outstanding support, resolving customer issues efficiently, and upholding Amazon's reputation for excellent service in a remote environment.

What is a Remote Amazon Customer Service job?

A Remote Amazon Customer Service job involves assisting customers with their inquiries, orders, and issues via phone, chat, or email from a home-based location. Employees provide support by resolving concerns, processing returns, and answering product-related questions. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. It is ideal for individuals who enjoy helping customers and prefer a flexible, work-from-home environment.

How much does Amazon remote customer service pay?

Amazon remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work independently in a home environment.

Are Amazon customer service jobs legit work from home?

Amazon customer service jobs are legitimate remote positions that typically involve handling customer inquiries via phone, chat, or email. These roles often require good communication skills, a quiet work environment, and sometimes specific equipment or internet speed. Many companies offer similar remote customer service roles, which are widely recognized as genuine employment opportunities.

What does a typical day look like for a Remote Amazon Customer Service representative?

A typical day as a Remote Amazon Customer Service representative involves assisting customers via phone, chat, or email with inquiries related to orders, returns, or account issues. You will use Amazon’s internal systems to access customer data, process refunds or replacements, and troubleshoot common problems. Coordinating with other team members or departments may sometimes be necessary to resolve complex issues. While the role is fast-paced and can handle high volumes of requests, you will have access to training and support from supervisors and peers to help you succeed. This remote position offers a structured schedule and opportunities to develop skills that can lead to advancement within Amazon’s vast customer service network.

Does Amazon have remote customer service positions?

Yes, Amazon offers remote customer service positions that typically involve assisting customers via phone, chat, or email. These roles often require strong communication skills, familiarity with customer service tools, and the ability to work independently from home. Remote customer service jobs at Amazon are available in various shifts and may require specific equipment or certifications.
What are the most commonly searched types of Amazon Customer Service jobs in Rochester, MN? The most popular types of Amazon Customer Service jobs in Rochester, MN are:
What are popular job titles related to Remote Amazon Customer Service jobs in Rochester, MN? For Remote Amazon Customer Service jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Remote Amazon Customer Service jobs in Rochester, MN look for? The top searched job categories for Remote Amazon Customer Service jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Remote Amazon Customer Service jobs? Cities near Rochester, MN with the most Remote Amazon Customer Service job openings:
Remote Amazon Customer Service jobs near you
Account Manager (Rochester, MN)

Account Manager (Rochester, MN)

Guardant Health

Rochester, MN • On-site, Remote

$77K - $106K/yr

Full-time

Posted 8 days ago

Job description

Company Description
Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant® is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visit guardanthealth.com and follow the company on LinkedIn, X (Twitter) and Facebook.
Responsibilities:
  • Drive opportunities in current clients
  • Work with existing accounts and build processes to identify patients and send samples
  • Responsible for overall customer service and account management
  • Work to ensure timely sample acquistion
  • Driving tests per customer in current accounts
  • Drive the process of ordering in current customers
  • Streamlines customer service
  • Collaborate and coordinate with all sales positions to ensure successful attainment of company goals and objectives
  • Identify and develop opportunities between oncology clients and GHI.
  • Continually analyze commercial environment within assigned accounts to determine trends and provide customer feedback to GHI leadership
  • Ensure team objectives are met
  • Work effectively with individuals across multiple departments throughout GHI
  • Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents

Qualifications:
  • 2-3 years customer service/sales experience with a history of proven past sale performance that has met and exceeded expectations.
  • Previous experience in pharma, diagnostic, medical device or biotech setting is preferred.
  • Ability to engage in a consultative process that overcomes objections and indifferences while connecting client needs with GHI capabilities.
  • Comfortable communicating and presenting at the executive level (CEO, COO, CFO)
  • Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines.
  • Knowledge of oncology, hematology, chemotherapeutics and targeted agents is ideal.
  • Excellent negotiation and customer service skills.
  • Outstanding strategic sales account planning skills.
  • Superior listening and problem solving skills.
  • Ability to handle sensitive information and maintain a very high level of confidentiality
  • Demonstrate customer support abilities throughout the sales cycle
  • Impeccable verbal communication and presentation skills
  • Must be very proficient with all Microsoft Office products - particularly Excel and PowerPoint
  • Effective and regular utilization of Salesforce.com
  • Ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives.
  • Ability to work effectively with minimal direction from, or interface with, manager
  • Problem solving, decision making and technical learning
  • Strong administrative skills and sophistication to manage business in complex environments
  • Demonstrate GHI's Values by acting with integrity, respect, trust and Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change
  • Frequent travel ( > 50%) throughout the territory as needed

AI & Digital Fluency
  • Demonstrate curiosity, sound judgment, and the ability to critically evaluate and responsibly leverage AI-enabled tools in accordance with company policies, ethical standards, and regulatory requirements to improve the efficiency, effectiveness, and quality of work.

Hybrid Work Model:This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and related policies. Guardant has defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients.
The annualized base salary ranges for the primary location and any additional locations are listed below. This range does not include benefits or, if applicable, bonus, commission, or equity. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, education, job-related skills, job duties, and business need.Primary Location: Remote-USA-MNPrimary Location Base Pay Range: $77,200 - $106,150Other US Location(s) Base Pay Range: $77,200 - $106,150If the role is performed in Colorado, the pay range for this job is: $77,200 - $106,150
Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.
Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to Peopleteam@guardanthealth.com
A background screening including criminal history is required for this role. GH will consider qualified applicants with criminal arrest or conviction histories in a manner consistent with applicable law including but not limited to the LA County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
All your information will be kept confidential according to EEO guidelines.
To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our Privacy Notice for Job Applicants.
Please visit our career page at: http://www.guardanthealth.com/jobs/

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