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Remote Amazon Customer Service Jobs in Reston, VA

F.H. Furr

Customer Service Representative

Manassas, VA · Remote

$19/hr

Furr, a leading name in residential services, is seeking dynamic individuals to join our team as Remote Customer Service Representatives. In this role, you will play a crucial part in delivering ...

Hire Talent

Customer Service Representative

Mclean, VA · On-site +1

$16.50 - $22.25/hr

Remote Additional Informations: This job is for new sourcing. Job Summary The Customer Service Representative is responsible for supporting the Medicare Appeal process by answering incoming telephone ...

Maximus

Customer Service Rep II (Remote and Temporary)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title Customer Service Rep II (Remote and Temporary) Date Thursday, May 28, 2026 City Remote Country United States Working time Full-time Description & Requirements ...

Liveops

Remote Spanish Bilingual Customer Service

Leesburg, VA · Remote

$15.75 - $19.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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All JobsRemote Amazon Customer Service JobsRemote Amazon Customer Service Jobs in Reston, VA

Remote Amazon Customer Service information

See Reston, VA salary details

$10

$19

$28

How much do remote amazon customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote amazon customer service in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Amazon Customer Service position, and why are they important?

To thrive as a Remote Amazon Customer Service representative, you should have strong communication skills, problem-solving abilities, and previous experience in customer service roles, often backed by a high school diploma or equivalent. Familiarity with Amazon's internal CRM platforms, basic computer literacy, and ability to navigate multiple software tools simultaneously are key technical requirements. Exceptional patience, empathy, and adaptability help set top performers apart in managing a diverse customer base and high-volume workload. These skills and qualities are crucial for delivering outstanding support, resolving customer issues efficiently, and upholding Amazon's reputation for excellent service in a remote environment.

What is a Remote Amazon Customer Service job?

A Remote Amazon Customer Service job involves assisting customers with their inquiries, orders, and issues via phone, chat, or email from a home-based location. Employees provide support by resolving concerns, processing returns, and answering product-related questions. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. It is ideal for individuals who enjoy helping customers and prefer a flexible, work-from-home environment.

What does a typical day look like for a Remote Amazon Customer Service representative?

A typical day as a Remote Amazon Customer Service representative involves assisting customers via phone, chat, or email with inquiries related to orders, returns, or account issues. You will use Amazon’s internal systems to access customer data, process refunds or replacements, and troubleshoot common problems. Coordinating with other team members or departments may sometimes be necessary to resolve complex issues. While the role is fast-paced and can handle high volumes of requests, you will have access to training and support from supervisors and peers to help you succeed. This remote position offers a structured schedule and opportunities to develop skills that can lead to advancement within Amazon’s vast customer service network.

What are the most commonly searched types of Amazon Customer Service jobs in Reston, VA? The most popular types of Amazon Customer Service jobs in Reston, VA are:
What are popular job titles related to Remote Amazon Customer Service jobs in Reston, VA? For Remote Amazon Customer Service jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote Amazon Customer Service jobs in Reston, VA look for? The top searched job categories for Remote Amazon Customer Service jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote Amazon Customer Service jobs? Cities near Reston, VA with the most Remote Amazon Customer Service job openings:
Remote Amazon Customer Service jobs near you
Infographic showing various Remote Amazon Customer Service job openings in Reston, VA as of May 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,675 per year, or $19.6 per hour.

Customer Service Representative

F.H. Furr

Manassas, VA • Remote

$19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Overview

F.H. Furr, a leading name in residential services, is seeking dynamic individuals to join our team as Remote Customer Service Representatives. In this role, you will play a crucial part in delivering exceptional service to our valued customers. While call center experience is preferred, no prior experience is necessary. We provide all the equipment you need to succeed in a remote work environment. 

Key Responsibilities: 

  • Provide top-notch customer service via phone, email, and chat channels 
  • Act as a liaison with customers, ensuring clear communication and scheduling of services 
  • Handle inquiries, resolve issues, and provide information about our services 
  • Maintain accurate and up-to-date customer records in our system 
  • Collaborate with other team members to ensure a seamless customer experience 
  • Ability to thrive in a fast-paced setting with clear processes and strong team support

Qualifications: 

  • Excellent communication skills, both written and verbal 
  • Strong customer-centric mindset and a genuine desire to help others 
  • Ability to work independently and efficiently in a remote setting 
  • High-speed internet connection (minimum 50 Mbps) and a dedicated workspace 
  • Basic computer skills; proficiency with office software and the ability to learn new systems quickly 

What We Offer:

  • Fully equipped remote work setup, including computers, monitors, and other necessary equipment 
  • Competitive compensation and performance-based incentives 
  • Fixed work schedules that allow you to plan ahead (this position will support the business in Eastern Standard Time)
  • Health, dental, and vision insurance 
  • Retirement savings plan with employer match 
  • Paid time off and holidays 
  • Professional development and training opportunities 
  • Employee discounts on company services 

At F.H. Furr, we believe in empowering our team members to excel in their roles, even in a remote environment. If you're a customer-focused individual with strong communication skills and a willingness to adapt to new technologies, we invite you to join us and be a part of our commitment to exceptional service. 

F. H. Furr may conduct a preemployment background check and drug test, subject to applicable law. 

Posted Min Pay RateUSD $17.00/Hr.Posted Max Pay RateUSD $19.00/Hr.Employment Type: FULL_TIME

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