Remote Amazon Customer Service Jobs in Loris, SC

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member's contributions and offers a supportive environment for career development. Come, stay, and grow with us.

As a Territory Manager, you will play a critical role in driving growth across your assigned region by identifying new business opportunities and cultivating strong, long-term relationships with existing customers. You'll be responsible for increasing sales of our products and services, while also having the opportunity to manage a limited number of key or named customer accounts.

We're looking for someone who is passionate about delivering outstanding customer service, thrives in a dynamic environment, and is motivated by results. If you're seeking a career with a company that values performance, offers long-term stability, and fosters a supportive culture, Lennox could be the perfect fit for you.

What You'll Be Doing

• Cultivate new sales opportunities while expanding relationships with existing clients
• Guide customers in product and service selection based on their unique needs, specifications, and compliance requirements
• Structure deals that maximize profitability and customer satisfaction
• Ensure success by fostering strong post-sales relationships and driving repeat business
• Develop annual, quarterly, and monthly account and territory plans to drive sales targets
• Take full ownership of your assigned territory, including market share growth, financial performance, and strategic development of your business segment

• Requires a bachelor's degree or an equivalent combination of education and experience.
• Requires at least 1 year related experience.Requires strong abilities with building relationships, listening, persuading, negotiating and managing time. Requires knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Effective at written and verbal communication. Requires intermediate industry and product knowledge. Must be able to use Microsoft Office and Customer Relationship Management software.

Compensation:  

This is a remote-based position, with a preference for candidates residing in the Wilmington/Coastal NC or the surrounding region.

The total compensation range for this position is $92,000 - $120,750 and will be based on the candidate's qualifications, experience, and education. Under the plan, target compensation is anticipated to be 65% base salary and 35% commission.

New hires are guaranteed to receive at least the target commission for the first six months. The competitive compensation plan also includes an uncapped bonus structure based on performance exceeding 100% of the plan across three individual categories. The bonus amount increases as performance surpasses quota, so the potential payout is not fixed and can grow as over-quota achievements increase.

Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.

Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture - which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member's contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you'll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us! 

Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.

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We may use automated tools, including artificial intelligence, to support parts of our hiring process, such as application review and interview scheduling. These tools assist our teams but do not replace human decision-making. If you need an accommodation or have questions, please contact CandidateAccommodations@Lennox.com.