ZipRecruiter

Log In

2

Remote Amazon Customer Service Jobs in Decatur, GA

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Liveops

Remote Customer Service Representative

Smyrna, GA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

previous pagenext page

Showing results 21-40

All JobsAmazon Customer Service JobsRemote Amazon Customer Service JobsRemote Amazon Customer Service Jobs in Decatur, GA

Remote Amazon Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do remote amazon customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote amazon customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

Does Amazon hire remote customer service agents?

Yes, Amazon hires remote customer service agents to handle customer inquiries and support. These roles typically require good communication skills, a quiet work environment, and sometimes specific technical tools or certifications. Remote positions often offer flexible schedules and are available in various regions where Amazon operates.

Does Amazon offer fully remote jobs?

Amazon offers some customer service roles, including remote Amazon Customer Service positions, which are fully remote. These jobs typically require strong communication skills, computer proficiency, and the ability to work independently in a virtual environment.

What are the key skills and qualifications needed for remote Amazon customer service?

To thrive as a Remote Amazon Customer Service representative, you should have strong communication skills, problem-solving abilities, and previous experience in customer service roles, often backed by a high school diploma or equivalent. Familiarity with Amazon's internal CRM platforms, basic computer literacy, and ability to navigate multiple software tools simultaneously are key technical requirements. Exceptional patience, empathy, and adaptability help set top performers apart in managing a diverse customer base and high-volume workload. These skills and qualities are crucial for delivering outstanding support, resolving customer issues efficiently, and upholding Amazon's reputation for excellent service in a remote environment.

What is a remote Amazon customer service?

A Remote Amazon Customer Service job involves assisting customers with their inquiries, orders, and issues via phone, chat, or email from a home-based location. Employees provide support by resolving concerns, processing returns, and answering product-related questions. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. It is ideal for individuals who enjoy helping customers and prefer a flexible, work-from-home environment.

What does a remote Amazon customer service representative do?

A typical day as a Remote Amazon Customer Service representative involves assisting customers via phone, chat, or email with inquiries related to orders, returns, or account issues. You will use Amazon’s internal systems to access customer data, process refunds or replacements, and troubleshoot common problems. Coordinating with other team members or departments may sometimes be necessary to resolve complex issues. While the role is fast-paced and can handle high volumes of requests, you will have access to training and support from supervisors and peers to help you succeed. This remote position offers a structured schedule and opportunities to develop skills that can lead to advancement within Amazon’s vast customer service network.

What are the most commonly searched types of Amazon Customer Service jobs in Decatur, GA? The most popular types of Amazon Customer Service jobs in Decatur, GA are:
What job categories do people searching Remote Amazon Customer Service jobs in Decatur, GA look for? The top searched job categories for Remote Amazon Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Amazon Customer Service jobs? Cities near Decatur, GA with the most Remote Amazon Customer Service job openings:
Remote Amazon Customer Service jobs near you
Infographic showing various Remote Amazon Customer Service job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.

Remote Customer Service Representative

ACC PREMIERE

Roswell, GA • Remote

$11.50 - $12/hr

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Are you passionate about delivering exceptional customer service?

At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need.

If you have experience in retail or customer service, we want to hear from you!

We are hiring remote positions for candidates in AL, AR, GA, ID, IA, KS, NH, NC, OH, OK, PA, SC, TN, TX, and WY! 

RESPONSIBILITIES:

  • Consult with customers to understand their needs and determine the best option.
  • Have excellent verbal communication skills
  • Ability to adapt to different types of customers and use positive language to represent yourself and the Company
  • Use excellent customer service skills to handle escalated customer interactions

WORK ENVIRONMENT AND WORKSPACE:

  • Dedicated home office workspace, ideally a separate room with its own door
  • Adequate space to set up the workstation
  • Ability to hardwire internet (direct connection to your router)
  • Three power connections
  • No personal disruptions during scheduled hours (e.g., loud music, non-work-related phone calls, or other household members)
  • Continuous availability throughout your shift; flexibility to handle non-work-related tasks is not possible.

PREFERRED SKILLS:

  • Minimum of 2 years customer service experience in a call center environment
  • Experience supporting brand products and services
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • High school diploma required; college education preferred
  • Experience with diagnosing and troubleshooting
  • Familiarity with supporting consumer products and/or services.

TRAINING:

  • Product Training
  • Systems Training
  • Live Remote Training
  • 100% attendance required

SCHEDULE:

  • Training: Monday-Friday 9:00am-5:00pm EST or 10:00am-6:00pm EST (4-6 weeks, 100% attendance required.)
  • Working: 4 weekdays plus Saturday 12:00pm-8:00pm EST (Ideally Tuesday-Saturday but the weekday off can be changed.)

BENEFITS:

  • Health, dental, vision, and life insurance
  • 401(k)
  • Daily Pay
  • Employee assistance program
  • Gym membership subsidy
  • Referral Program

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Ready to make a difference? Apply today and join a team that values your skills and contributions!

Apply