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Remote Amazon Customer Service Jobs in Crete, IL

Addison Group

Customer Service Representative

Burr Ridge, IL · Remote

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Representative Industry: Manufacturing / Distribution Location (City, State ... Burr Ridge, IL (Hybrid - 2 days onsite, 3 days remote) Assignment Type: Contract (through December ...

Liveops

Remote Spanish Bilingual Customer Service

Gary, IN · Remote

$15.50 - $19.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Hammond, IN · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

srecruiting

Fully Remote Customer Service Rep

Chicago, IL · Remote

$16.50 - $22.50/hr

Calling and receiving calls from clients/Customer Satisfaction Scheduling appointments with clients who request our benefits, or who they referred Advising, presenting and explaining products ...

HUB

Customer Service Representative

Chicago, IL · Remote

$50K/yr

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for a Digital Customer Service Representative to join our firm. This role is viewed as a developmental position with the objective of obtaining the skills, proficiencies and sustained ...

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment) * 1 year experience with call center KPI understanding * 1 year experience working in an office ...

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment) * 1 year experience with call center KPI understanding * 1 year experience working in an office ...

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All JobsAmazon Customer Service JobsRemote Amazon Customer Service JobsRemote Amazon Customer Service Jobs in Crete, IL

Remote Amazon Customer Service information

See Crete, IL salary details

$9

$18

$25

How much do remote amazon customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote amazon customer service in Crete, IL is $18.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.05 per hour, depending on experience, location, and employer.

Does Amazon hire remote customer service agents?

Yes, Amazon hires remote customer service agents to handle customer inquiries and support. These roles typically require good communication skills, a quiet work environment, and sometimes specific technical tools or certifications. Remote positions often offer flexible schedules and are available in various regions where Amazon operates.

Does Amazon offer fully remote jobs?

Amazon offers some customer service roles, including remote Amazon Customer Service positions, which are fully remote. These jobs typically require strong communication skills, computer proficiency, and the ability to work independently in a virtual environment.

What are the key skills and qualifications needed for remote Amazon customer service?

To thrive as a Remote Amazon Customer Service representative, you should have strong communication skills, problem-solving abilities, and previous experience in customer service roles, often backed by a high school diploma or equivalent. Familiarity with Amazon's internal CRM platforms, basic computer literacy, and ability to navigate multiple software tools simultaneously are key technical requirements. Exceptional patience, empathy, and adaptability help set top performers apart in managing a diverse customer base and high-volume workload. These skills and qualities are crucial for delivering outstanding support, resolving customer issues efficiently, and upholding Amazon's reputation for excellent service in a remote environment.

What is a remote Amazon customer service?

A Remote Amazon Customer Service job involves assisting customers with their inquiries, orders, and issues via phone, chat, or email from a home-based location. Employees provide support by resolving concerns, processing returns, and answering product-related questions. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. It is ideal for individuals who enjoy helping customers and prefer a flexible, work-from-home environment.

What does a remote Amazon customer service representative do?

A typical day as a Remote Amazon Customer Service representative involves assisting customers via phone, chat, or email with inquiries related to orders, returns, or account issues. You will use Amazon’s internal systems to access customer data, process refunds or replacements, and troubleshoot common problems. Coordinating with other team members or departments may sometimes be necessary to resolve complex issues. While the role is fast-paced and can handle high volumes of requests, you will have access to training and support from supervisors and peers to help you succeed. This remote position offers a structured schedule and opportunities to develop skills that can lead to advancement within Amazon’s vast customer service network.

What are popular job titles related to Remote Amazon Customer Service jobs in Crete, IL?

For Remote Amazon Customer Service jobs in Crete, IL, the most frequently searched job titles are:

What job categories do people searching Remote Amazon Customer Service jobs in Crete, IL look for?

The top searched job categories for Remote Amazon Customer Service jobs in Crete, IL are:

What cities near Crete, IL are hiring for Remote Amazon Customer Service jobs?

Cities near Crete, IL with the most Remote Amazon Customer Service job openings:

Remote Amazon Customer Service jobs near you
Infographic showing various Remote Amazon Customer Service job openings in Crete, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,453 per year, or $18 per hour.

Spanish Bilingual Remote Customer Service Representative

VIMO INC.

Bourbonnais, IL • Remote

$19 - $20.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 15 days ago

Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

· $19.00/hr. Spanish Bilingual, plus performance incentives

Requirements

  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities

  • Inbound/Outbound Calls

  • Deliver the highest level of customer service experience consistently

  • Manage customer accounts and provide technical support

  • Application Data Entry

  • Online chat inquiries as assigned

  • Interpret and follow defined procedures and policies

  • Creative problem-solving skills

  • Flexibility and adaptability to changing projects and updates

  • Time and task management (multitasking and task prioritization)

  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams

  • Adhere to regulated guidelines for communications via all channels

Qualifications

  • Moderate to Advanced computer skills

  • High level of comfort learning new technology

  • High level of professionalism

  • Excellent verbal and written communication skills

  • Comfortable working from home

  • Self-motivated and success-driven

What We Offer

  • Paid Training

  • Full-Time, Seasonal role

  • Performance and attendance-based incentives, in addition to the base pay

  • The convenience of working from home

  • Collaborative and supportive team environment

  • 401K Match

  • Individual Coverage HRA (ICHRA)

  • Paid time off (PTO)

Preferred Experience (not required)

  • Previous experience in customer support or technical support role

  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act

  • Previous experience in a Call Center

  • Familiarity with CRM systems and practices

  • Spanish Bilingual, a plus

Apply