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Remote Amazon Customer Service Jobs in Commack, NY

Boll & Branch

Sr. Manager, Amazon (Remote)

New York, NY · Remote

$100K - $150K/yr

Coordinate review-generation and reputation-management programs, partnering with the Customer ... Family-Planning Services, Gender-affirming healthcare, and Health Advocacy Program * Fitness ...

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All JobsAmazon Customer Service JobsRemote Amazon Customer Service JobsRemote Amazon Customer Service Jobs in Commack, NY

Remote Amazon Customer Service information

See Commack, NY salary details

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How much do remote amazon customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote amazon customer service in Commack, NY is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is a remote Amazon customer service?

A Remote Amazon Customer Service job involves assisting customers with their inquiries, orders, and issues via phone, chat, or email from a home-based location. Employees provide support by resolving concerns, processing returns, and answering product-related questions. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. It is ideal for individuals who enjoy helping customers and prefer a flexible, work-from-home environment.

What does a remote Amazon customer service representative do?

A typical day as a Remote Amazon Customer Service representative involves assisting customers via phone, chat, or email with inquiries related to orders, returns, or account issues. You will use Amazon’s internal systems to access customer data, process refunds or replacements, and troubleshoot common problems. Coordinating with other team members or departments may sometimes be necessary to resolve complex issues. While the role is fast-paced and can handle high volumes of requests, you will have access to training and support from supervisors and peers to help you succeed. This remote position offers a structured schedule and opportunities to develop skills that can lead to advancement within Amazon’s vast customer service network.

What are the key skills and qualifications needed for remote Amazon customer service?

To thrive as a Remote Amazon Customer Service representative, you should have strong communication skills, problem-solving abilities, and previous experience in customer service roles, often backed by a high school diploma or equivalent. Familiarity with Amazon's internal CRM platforms, basic computer literacy, and ability to navigate multiple software tools simultaneously are key technical requirements. Exceptional patience, empathy, and adaptability help set top performers apart in managing a diverse customer base and high-volume workload. These skills and qualities are crucial for delivering outstanding support, resolving customer issues efficiently, and upholding Amazon's reputation for excellent service in a remote environment.

Does Amazon hire remote customer service agents?

Yes, Amazon hires remote customer service agents to handle customer inquiries and support. These roles typically require good communication skills, a quiet work environment, and sometimes specific technical tools or certifications. Remote positions often offer flexible schedules and are available in various regions where Amazon operates.

Does Amazon offer fully remote jobs?

Amazon offers some customer service roles, including remote Amazon Customer Service positions, that are fully remote. These jobs typically require strong communication skills, computer proficiency, and the ability to work independently in a virtual environment.

What are the most commonly searched types of Amazon Customer Service jobs in Commack, NY?

The most popular types of Amazon Customer Service jobs in Commack, NY are:

What are popular job titles related to Remote Amazon Customer Service jobs in Commack, NY?

For Remote Amazon Customer Service jobs in Commack, NY, the most frequently searched job titles are:

What job categories do people searching Remote Amazon Customer Service jobs in Commack, NY look for?

The top searched job categories for Remote Amazon Customer Service jobs in Commack, NY are:

What cities near Commack, NY are hiring for Remote Amazon Customer Service jobs?

Cities near Commack, NY with the most Remote Amazon Customer Service job openings:

Remote Amazon Customer Service jobs near you
Infographic showing various Remote Amazon Customer Service job openings in Commack, NY as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,487 per year, or $19.5 per hour.

Remote Customer Service Respresentative (NY Preferred)

GoSaga, Inc

New York, NY • On-site, Remote

$15 - $17/hr

Full-time

Medical, PTO

Re-posted 27 days ago

Job description

A bit about us: Squeeze was designed to modernize the massage experience. Our revolutionary app-based booking and payment platform simplifies the process, allowing guests to book, set personalized preferences, pay, tip, rate, and review all their fingertips so they can walk in and figuratively float out. Easy, peasy, Squeezy!
BENEFITS & PERKS
• 100% work from home, preferably in EST time zone
• Competitive pay & flexible schedules as well as full-time status at 32 hours per week
• Health benefits and 1-week paid vacation for our employees who work just 32 hours or more
• A revolutionary, feel-good culture
• Supportive leadership that provides guidance, resources, and accountability while empowering you to work independently without micromanagement.
ABOUT YOU
• You are experienced in resolving guest issues for high-volume B2C technology businesses. You are technically proficient, a self-starter, and adaptive to change.
• You are obsessed with over-the-top, first-class guest service and thrive in ensuring an amazing experience for anyone and everyone who interacts with you.
• Words that describe you include: creative, energetic, and detail-oriented.
• You have a hospitality orientation, are gracious and patient, and warm in nature with strong communication skills.
• Beyond ensuring an amazing experience, you are eager to join a guest-first brand dedicated to transforming the massage experience for our guests, as well as for you and your future.
• You are passionate about all things health and wellness and wholeheartedly believe in the benefits of massage for a balanced lifestyle.
• You can't help but grow and are constantly striving to be your best self, and you're excited to leap into a rewarding adventure with Squeeze.
• A personal computer and reliable high-speed hard-wired internet connection are required for this role.
YOUR RESPONSIBILITIES AT SQUEEZE
• Respond to guest inquiries via email, phone, SMS, and chat.
• Expert at all things app-related! Squeeze's experience is digital end-to-end so you'll assist guests with downloading our app, setting up their account, booking appointments, becoming a member, completing their appointment, and so much more
• Serve as the liaison that connects guest feedback with internal teams such as Product, Shop Management, Operations
• Provide fast, professional, and reliable support to our locations nationwide, including Operating Partners, shop leadership, and shop teams, ensuring timely resolution of questions, concerns, and operational needs.
• Employ a mastery of internal tools from payment portals to appointment scheduling
• Identify opportunities to improve the guest experience, internal processes and tools
EXPERIENCE REQUIREMENTS
• 3+ years experience working in customer service at a high-volume B2C technology business
• Excellent people skills and a strong focus on customer service
• Strong written and oral communication skills
• Outstanding problem solving and troubleshooting skills
• Able self-starter with the ability to multitask in a dynamic startup environment
• 2+ years experience working with Zendesk. Bonus if you have experience with Slack, Zenoti, Klaviyo, GoHighLevel, Asana, Stripe, When I Work **we will only consider applicants who have proven Zendesk experience**
• Must be able to work at least Saturday or Sunday
• Beginning salary range is $15-$17/hr
• Location Requirement: This is a fully remote position. Candidates must currently reside and work in one of the following states: New Hampshire, Virginia, or New York.

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