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Remote Amazon Customer Service Jobs in Azle, TX (NOW HIRING)

Liveops

Remote Spanish Bilingual Customer Service

Keller, TX · Remote

$14 - $17.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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All JobsAmazon Customer Service JobsRemote Amazon Customer Service JobsRemote Amazon Customer Service Jobs in Azle, TX

Remote Amazon Customer Service information

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How much do remote amazon customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote amazon customer service in Azle, TX is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is a remote Amazon customer service?

A Remote Amazon Customer Service job involves assisting customers with their inquiries, orders, and issues via phone, chat, or email from a home-based location. Employees provide support by resolving concerns, processing returns, and answering product-related questions. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. It is ideal for individuals who enjoy helping customers and prefer a flexible, work-from-home environment.

What does a remote Amazon customer service representative do?

A typical day as a Remote Amazon Customer Service representative involves assisting customers via phone, chat, or email with inquiries related to orders, returns, or account issues. You will use Amazon’s internal systems to access customer data, process refunds or replacements, and troubleshoot common problems. Coordinating with other team members or departments may sometimes be necessary to resolve complex issues. While the role is fast-paced and can handle high volumes of requests, you will have access to training and support from supervisors and peers to help you succeed. This remote position offers a structured schedule and opportunities to develop skills that can lead to advancement within Amazon’s vast customer service network.

What are the key skills and qualifications needed for remote Amazon customer service?

To thrive as a Remote Amazon Customer Service representative, you should have strong communication skills, problem-solving abilities, and previous experience in customer service roles, often backed by a high school diploma or equivalent. Familiarity with Amazon's internal CRM platforms, basic computer literacy, and ability to navigate multiple software tools simultaneously are key technical requirements. Exceptional patience, empathy, and adaptability help set top performers apart in managing a diverse customer base and high-volume workload. These skills and qualities are crucial for delivering outstanding support, resolving customer issues efficiently, and upholding Amazon's reputation for excellent service in a remote environment.

Does Amazon hire remote customer service agents?

Yes, Amazon hires remote customer service agents to handle customer inquiries and support. These roles typically require good communication skills, a quiet work environment, and sometimes specific technical tools or certifications. Remote positions often offer flexible schedules and are available in various regions where Amazon operates.

Does Amazon offer fully remote jobs?

Amazon offers some customer service roles, including remote Amazon Customer Service positions, that are fully remote. These jobs typically require strong communication skills, computer proficiency, and the ability to work independently in a virtual environment.

What cities near Azle, TX are hiring for Remote Amazon Customer Service jobs?

Cities near Azle, TX with the most Remote Amazon Customer Service job openings:

Remote Amazon Customer Service jobs near you
Infographic showing various Remote Amazon Customer Service job openings in Azle, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $34,079 per year, or $16.4 per hour.

Medical Customer Service Representative

Addison Group

Fort Worth, TX • Remote

$17/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 16 days ago

Job description

Job Title: Customer Service Representative

Location (City, State): Fort Worth, TX (Remote after training; must be local to the DFW area)

Industry: Healthcare | Revenue Cycle | Customer Service

Pay: $17.00/hour

Benefits: This position is eligible for Medical, Dental, Vision, and 401K benefits.

About Our Client:

Addison Group is partnering with a leading healthcare services organization that supports providers through payment integrity and claims-related solutions. Our client is seeking Customer Service Representatives who are passionate about delivering exceptional service and thrive in a fast-paced, team-oriented environment.

Job Description:

Our client is hiring Customer Service Representatives to provide support to healthcare providers and internal teams by handling inbound inquiries, researching account information, and communicating resolutions. This role requires strong communication skills, attention to detail, and the ability to manage multiple systems while delivering a high level of customer service.

Key Responsibilities:

  • Answer inbound phone calls and respond to voicemail messages promptly.
  • Manage incoming emails from healthcare providers, clients, and internal departments.
  • Research provider accounts and review case history using internal software systems.
  • Collaborate with supervisors and cross-functional teams to resolve questions and determine appropriate next steps.
  • Communicate findings and resolutions to healthcare providers in a professional and courteous manner.
  • Maintain accurate documentation, reports, and spreadsheets.
  • Ensure all interactions and documentation meet quality and compliance standards.
  • Provide timely, accurate customer service while managing multiple priorities throughout the day.

Qualifications:

  • At least 1 year of experience in the healthcare industry (clinical, administrative, insurance, medical office, or related experience accepted).
  • Must reside in the Dallas-Fort Worth area.
  • Proficiency with Microsoft Office, including Outlook, Excel, and Word.
  • Experience working with multiple computer systems and databases.
  • Knowledge of Workers' Compensation fee schedules and regulations is preferred.
  • Strong written communication skills with excellent grammar, spelling, and punctuation.
  • Highly organized with exceptional attention to detail and strong problem-solving skills.
  • Ability to work independently after completing training.

Additional Details:

  • Number of Openings: 2
  • Employment Type: Direct Hire
  • Schedule: Monday-Friday, 8:00 AM-5:00 PM
  • Training: First two weeks completed onsite in Fort Worth, followed by a fully remote work schedule.
  • Work Setting: Hybrid (Onsite Training → Remote)
  • Systems Used: MedCheck, SCheck, Salesforce
  • Interview Process: One virtual interview with the hiring manager.
  • Start Date: ASAP

Perks:

  • Remote work after completing onsite training
  • Direct Hire opportunity with long-term career growth
  • Consistent weekday schedule with no evenings or weekends
  • Supportive team environment
  • Opportunity to gain experience with healthcare payment integrity and provider relations
  • Comprehensive onboarding and hands-on training 

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

#HC1