Auto Claims Adjuster
Calgary, AB · On-site +1
The position location is flexible, and we can offer in-office, hybrid or fully remote working ... The candidate will direct field adjusters on a task basis as required. The candidate will ...
Auto Claims Adjuster
Calgary, AB · On-site +1
The position location is flexible, and we can offer in-office, hybrid or fully remote working ... The candidate will direct field adjusters on a task basis as required. The candidate will ...
Remote Adjuster Trainee information
What are the key skills and qualifications needed to thrive as a remote adjuster trainee?
To thrive as a Remote Adjuster Trainee, you need strong analytical skills, attention to detail, and a foundational understanding of insurance principles, often supported by a relevant degree or industry coursework. Familiarity with claims management software, digital communication tools, and sometimes a state adjuster license is typically required. Excellent written communication, empathy, and problem-solving abilities help you effectively interact with clients and resolve claims efficiently. These skills are crucial for accurately evaluating claims, ensuring customer satisfaction, and maintaining compliance in a remote work environment.
What is a remote adjuster trainee?
A Remote Adjuster Trainee is an entry-level professional who is learning how to investigate and evaluate insurance claims from a remote location, such as their home. They work under the guidance of experienced adjusters to assess damages, determine coverage, and help settle claims. The trainee position is designed to provide on-the-job training and experience in claims handling, customer service, and industry software. Over time, trainees gain the skills needed to handle claims independently and may eventually become fully licensed adjusters.
What are some common challenges faced by remote adjuster trainees during their initial months, and how can they overcome them?
Remote Adjuster Trainees often encounter challenges such as learning to accurately assess claims without in-person inspections, managing a high volume of cases, and adapting to new software platforms. Success in this role requires strong communication skills to effectively gather information from claimants and colleagues, as well as diligent time management to meet deadlines. Proactively seeking feedback from experienced adjusters and participating in ongoing training can help trainees build confidence and expertise more quickly.
What is the difference between Remote Adjuster Trainee vs Remote Claims Adjuster?
| Aspect | Remote Adjuster Trainee | Remote Claims Adjuster |
|---|---|---|
| Certifications | May require basic licensing or training programs | Typically requires state licensing and certifications |
| Work Environment | Training period, supervised, learning-focused | Independent work, claims assessment, decision-making |
| Job Responsibilities | Learning claims processes, shadowing adjusters | Evaluating claims, negotiating settlements |
| Industry Usage | Entry-level, training phase in insurance claims | Full-fledged role handling claims independently |
The main difference is that a Remote Adjuster Trainee is in a learning phase, often requiring training and supervision, while a Remote Claims Adjuster is an experienced professional responsible for evaluating and settling claims independently. The trainee role prepares individuals for the full claims adjuster position, which involves more responsibility and certification requirements.
What are popular job titles related to Remote Adjuster Trainee jobs in Calgary, AB?
For Remote Adjuster Trainee jobs in Calgary, AB, the most frequently searched job titles are:
Job description
We are currently recruiting for an Auto Claims Adjuster to join our team remotely in Canada. The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.
The successful candidate will investigate, evaluate, negotiate and settle commercial and personal lines claims on the desktop using a variety of techniques and systems. The candidate will direct field adjusters on a task basis as required. The candidate will participate in ensuring accurate recording, reporting and presentation of files.
Why Crawford?
Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.
At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com
Our total compensation plans provide each of our employees with far more than just a great salary
Pay and incentive plans that recognize performance excellence
Benefit programs that empower financial, physical, and mental wellness
Training programs that promote continuous learning and career progression while enhancing job performance
Sustainability programs that give back to the communities in which we live and work
A culture of respect, collaboration, entrepreneurial spirit and inclusion
- Minimum of 1 year of technical experience in an insurance claims environment.
- Post-secondary education in an insurance related field is an asset.
- The ability to get an Independent Adjusting License.
- CIP coursework underway, working towards CIP Designation.
- Knowledge of commercial and personal lines in both Property and Auto PD will be considered an asset.
- Ability to conduct telephone investigations, evaluate, negotiate and settle first and third-party commercial lines claims.
- Proficient in maintaining accurate and detailed activity, transaction and reserve records.
- Advanced computer skills including Office 365 and Windows 10.
- Excellent communication skills.
- Must be a team player with a strong commitment to quality and customer service.
- Ability to manage multiple priorities.
- Strong analytical and mathematical ability.
#LI-CD1
- Investigation, collection, and analysis of claims information
- Accurate recording, reporting and presentation of files
- Evaluates coverage, liability and quantum
- Maintenance of accurate billing, and time and expense records
- Negotiates, settles and finalizes claims
- Work with managers to maintain client relations