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Remote Adjuster Trainee Jobs in Minnesota (NOW HIRING)

GL Claims Adjuster III | Remote

Minneapolis, MN · On-site +1

$68K - $89K/yr

AZRA has approximately 150 employees located nationwide with the majority working on a remote basis. AZRA is rated "AA-" by Standard & Poor's. As of December 31, 2025, AZRA had total admitted assets ...

Remote Adjuster Trainee information

What are the key skills and qualifications needed to thrive as a Remote Adjuster Trainee, and why are they important?

To thrive as a Remote Adjuster Trainee, you need strong analytical skills, attention to detail, and a foundational understanding of insurance principles, often supported by a relevant degree or industry coursework. Familiarity with claims management software, digital communication tools, and sometimes a state adjuster license is typically required. Excellent written communication, empathy, and problem-solving abilities help you effectively interact with clients and resolve claims efficiently. These skills are crucial for accurately evaluating claims, ensuring customer satisfaction, and maintaining compliance in a remote work environment.

What is a Remote Adjuster Trainee?

A Remote Adjuster Trainee is an entry-level professional who is learning how to investigate and evaluate insurance claims from a remote location, such as their home. They work under the guidance of experienced adjusters to assess damages, determine coverage, and help settle claims. The trainee position is designed to provide on-the-job training and experience in claims handling, customer service, and industry software. Over time, trainees gain the skills needed to handle claims independently and may eventually become fully licensed adjusters.

What are some common challenges faced by Remote Adjuster Trainees during their initial months, and how can they overcome them?

Remote Adjuster Trainees often encounter challenges such as learning to accurately assess claims without in-person inspections, managing a high volume of cases, and adapting to new software platforms. Success in this role requires strong communication skills to effectively gather information from claimants and colleagues, as well as diligent time management to meet deadlines. Proactively seeking feedback from experienced adjusters and participating in ongoing training can help trainees build confidence and expertise more quickly.

What is the difference between Remote Adjuster Trainee vs Remote Claims Adjuster?

AspectRemote Adjuster TraineeRemote Claims Adjuster
CertificationsMay require basic licensing or training programsTypically requires state licensing and certifications
Work EnvironmentTraining period, supervised, learning-focusedIndependent work, claims assessment, decision-making
Job ResponsibilitiesLearning claims processes, shadowing adjustersEvaluating claims, negotiating settlements
Industry UsageEntry-level, training phase in insurance claimsFull-fledged role handling claims independently

The main difference is that a Remote Adjuster Trainee is in a learning phase, often requiring training and supervision, while a Remote Claims Adjuster is an experienced professional responsible for evaluating and settling claims independently. The trainee role prepares individuals for the full claims adjuster position, which involves more responsibility and certification requirements.

Infographic showing various Remote Adjuster Trainee job openings in Minnesota as of July 2026, with employment types broken down into 3% Locum Tenens, 15% Internship, 78% Full Time, 1% Part Time, and 3% Contract. Highlights an 81% Physical, 6% Hybrid, and 13% Remote job distribution.
Lead Litigation Adjuster

$88K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago


American Family Insurance rating

7.5

Company rating: 7.5 out of 10

Based on 135 frontline employees who took The Breakroom Quiz

202nd of 281 rated insurance


Job description

You will investigate and maintains highly complex property/casualty claims. You will determine liability, secure information, review coverages, arrange appraisals, and settles claims. You will report to a senior manager, litigation.
Internal candidates are encouraged to apply and should review the internal mobility guidelines in the hybrid policy reference guide for more information on potential relocation.
In this primarily home-based role, you will spend 80% of your time (4+ days per week) working from home, proximate to one of our office locations (within approximately 35-50 miles). On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events. Locations are: Madison, WI; Boston, MA; Denver, CO; Hopkins, MN; Keene, NH; St. Joseph; Phoenix, AZ.
#LI-remote

Position Compensation Range:

$88,000.00 - $145,000.00

Pay Rate Type:

Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Why Choose American Family Insurance?
  • Purpose-Driven Work:Help real people navigate complex legal challenges. Your expertise will make a difference in their lives and communities

  • Career Growth:Build a long-term career with us. Gain valuable litigation experience, sharpen your trial skills, and develop specialty expertise in areas like auto, property, workers' compensation, and more

  • Supportive Team Culture:Collaborate with talented colleagues and report directly to a Senior Manager in our Legal department. We're committed to your professional development and success

  • Commitment to Excellence:Join a company recognized for integrity, innovation, and service. Be part of a team that sets the standard for legal representation in the insurance industry

What You'll Do:

  • Investigate origin and cause of high exposure claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc. Check for prior claims and recognizes environmental exposures.

  • Participate in High Damage Reviews (HDR) to address coverage issues and exposure. Handle claims on a good faith basis

  • Handle both 1st party and 3rd party claims under multiple policy types and numerous endorsements

  • Conduct on-site inspections when needed, evaluate damages and handle claim negotiations with insureds, claimants, attorneys, public adjusters

  • Respond to customer inquiries, make appropriate decisions, and close file as needed

  • Interpret and determine policies, leases, by-laws, declarations, articles, and contract coverages and applies to all parties for assigned losses. Interpret claim history coverages

  • Make independent decisions but recognize when assistance is needed

  • Proactively provide all parties with claim process and status as appropriate; answer questions or redirect to other areas

  • Serve as a mentor and subject matter expert for less experienced adjusters

  • May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience

Who We're Looking For:

  • Professionals eager to grow, learn, and contribute to a dynamic legal team

  • Individuals committed to excellence, integrity, and collaboration

What we need from you:

  • Coverage experience preferred

  • Demonstrated ability to handle 1st and 3rd party, multi-line claims across our operating territories

  • Demonstrated experience providing customer-driven solutions, support or service

  • Demonstrated ability to efficiently and effectively handle complex claims

  • Extensive knowledge of policies and endorsements coverages

  • Successfully applied knowledge of each phase of the claim handling process

Licenses

  • Obtain state specific property casualty claims licensing as required

Travel Requirements

  • Up to 10%.

  • Catastrophe travel up to 75% as applicable


Physical Requirements

  • Work that primarily involves sitting/standing

Additional Information
  • To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.
  • Offer to selected candidate will be made contingent on the results of applicable background checks
  • Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
  • Sponsorship will not be considered for this position unless specified in the posting

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.

#LI-MN2

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