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The Area Manager Site Quality Operations supports QVC and supervises site quality operations by leading departmental performance, supporting business goals, driving cost-efficient and quality-focused processes, delivering excellent customer service, and fostering a positive employee relations environment. Compensation: $85,000-$95,000 annual salary, based on experience and qualifications

This role is onsite and will require you to work from our and will require you to be onsite at our Ontario, California Fulfillment daily. Job seekers must reside in one of the following state to be considered: CA. Relocation assistance is not available for this role.

Shift: 2nd Shift, Monday through Thursday, 3:45 PM-2:15 AM PDT

• Champion QVC’s customer-first culture by leading with enthusiasm, modelling company values, and fostering a positive, motivating work environment.
• Supervise daily operations for the assigned area by prioritizing, assigning and reviewing work to achieve productivity, volume and quality targets.
• Maintain a clean, safe and compliant workplace by upholding company policies, procedures, performance standards and operational plans.
• Identify performance trends, issues and process gaps, then develop and implement effective solutions through proactive problem-solving and team involvement.
• Lead, coach and develop both base and flex employees through regular feedback, performance reviews, training, and partnership with managers and HR on action plans.
• Support departmental success through cross-functional collaboration, staffing program improvement, team communication, administrative reporting, and contribution to long-term goals and continuous improvement initiatives.

• Bachelor’s degree in Business, Supply Chain, Distribution, Logistics or a related field, or equivalent experience.
• 2–3 years of leadership or supervisory experience, ideally in a high-volume distribution center
• Strong leadership, problem-solving and decision-making skills.

#LI-SH1 Salary: $85,000.00 - $91,000.00

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations.

As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screena doorway to discovery, delight and community. QVC Group has team members in the U.S., the U.K., Germany, Japan, Italy, Poland and China. We’re an inspired and diverse team that comes together to combine shopping and entertainment for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!