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Relations Assistant Jobs in Illinois (NOW HIRING)

Alphabe Insight Inc

Public Relations Assistant

Chicago, IL · On-site

$55K - $60K/yr

We are seeking a detail-oriented and proactive Public Relations Assistant to support our communications team in managing client relations, coordinating media outreach, and executing brand strategies.

Scene Events

Public Relations Assistant

Chicago, IL · On-site

$46K - $56K/yr

We are looking to hire a Public Relations Assistant to join our team. The public relations coordinator is a proactive and detail-oriented individual who coordinates our public relations efforts ...

Scene Events

Public Relations Assistant

Chicago, IL · On-site

$46K - $56K/yr

We are looking to hire a Public Relations Assistant to join our team. The public relations coordinator is a proactive and detail-oriented individual who coordinates our public relations efforts ...

Archdiocese of Chicago

Donor Relations Assistant

Chicago, IL · On-site

$18.84 - $22.61/hr

Department of Education Blue Ribbon Awards Position Summary The Donor Relations Assistant is an integral member of the Stewardship and Development team as they can be the first interaction between a ...

Robinhood

Employee Relations Business Partner

Chicago, IL · On-site

$150 - $200/hr

You'll assist with the day-to-day employee relations operations, ensuring we maintain a fair, compliant, and supportive workplace. This is a great opportunity for someone early in their HR career to ...

Robinhood

Employee Relations Business Partner

Chicago, IL · On-site

$166K - $195K/yr

You'll assist with the day-to-day employee relations operations, ensuring we maintain a fair, compliant, and supportive workplace. This is a great opportunity for someone early in their HR career to ...

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All JobsRelations JobsRelations Assistant JobsRelations Assistant Jobs in Illinois

Relations Assistant information

What does a relations assistant do?

A Relations Assistant supports the communication and relationship-building efforts within an organization or between the organization and its clients, stakeholders, or the public. Their responsibilities often include organizing events, preparing communication materials, handling correspondence, and maintaining records. They work closely with other team members to ensure positive, effective interactions and may also assist with social media or public relations campaigns. This role requires strong organizational, communication, and interpersonal skills.

What are the key skills and qualifications needed to thrive as a relations assistant, and why are they important?

To excel as a Relations Assistant, you generally need strong organizational skills, attention to detail, and a background in communications or public relations, often supported by a relevant degree. Familiarity with CRM software, email marketing platforms, and office productivity tools is typically required. Exceptional interpersonal skills, proactive problem-solving, and professionalism help build strong relationships with clients and stakeholders. These abilities ensure smooth communication, efficient administration, and a positive organizational image.

How does a relations assistant typically collaborate with other departments to ensure smooth communication?

Relations Assistants play a key role in facilitating communication between their organization and external partners, as well as among internal teams. They often coordinate with departments like marketing, public relations, and administration to gather information, prepare materials, and schedule meetings or events. Strong interpersonal skills and proactive communication are essential, as Relations Assistants frequently serve as the first point of contact and help resolve issues or relay feedback. This collaborative environment helps build effective relationships and ensures that messages are consistent and timely across all channels.

What is the difference between Relations Assistant vs Public Relations Coordinator?

AspectRelations AssistantPublic Relations Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate or bachelor's degreeBachelor's degree in communications, marketing, or related field
Work EnvironmentOffice settings, event support, administrative tasksMedia interactions, press releases, event planning
Employer & Industry UsageNonprofits, corporate, government agenciesCorporations, PR firms, nonprofits
Common Search & ComparisonOften compared for entry-level roles in communication and public relations

Relations Assistants typically handle administrative and support tasks within communication teams, while Public Relations Coordinators focus more on media relations, press releases, and managing public image. Both roles are essential in communication departments but differ in responsibilities and required qualifications.

What are the most commonly searched types of Relations jobs in Illinois?

The most popular types of Relations jobs in Illinois are:

What cities in Illinois are hiring for Relations Assistant jobs?

Cities in Illinois with the most Relations Assistant job openings:

Relations Assistant jobs near you
Infographic showing various Relations Assistant job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Customer Relations Assistant

Hughes Recruiting & Consulting

Rock Falls, IL

$17 - $19/hr

Full-time

Medical, Retirement, PTO

Posted 12 days ago

Job description

Customer Relations Assistant: Rock Falls, Illinois
Our customer in Rock Falls, Illinois, is seeking motivated individuals to join their team. We’re recruiting a Customer Relations Assistant to work full-time on 1st shift. As a Customer Relations Assistant, you will play a vital role in supporting clients and the account management team by providing exceptional customer service, handling administrative tasks, and ensuring daily operations run smoothly. 
 
Responsibilities of the Customer Relations Assistant:
 
Client Communication & Support
  • Answer incoming calls and assist clients with service requests.
  • Provide outstanding customer service through phone and email communication.
  • Promote referral programs and online reviews.
  • Escalate complex issues to Account Managers or licensed agents as needed.
Documentation & Data Management
  • Process daily downloads and maintain records in the agency management system.
  • Manage the general email inbox and route communications appropriately.
  • Document client interactions and maintain accurate contact information.
Administrative Support
  • Perform daily document management tasks, including printing, scanning, and faxing.
  • Assist with audits and identify cross-selling opportunities.
  • Support administrative and operational team needs.
Client Service & Account Support
  • Process certificates, Auto ID cards, and other policy-related requests.
  • Assist with appointment scheduling and claims support.
  • Provide timely assistance with routine account servicing needs.
Billing & Payment Assistance
  • Process client payments and answer basic billing questions.
  • Promote convenient payment options.
  • Assist with past-due payment follow-up procedures.
Team Collaboration
  • Support Account Managers with policy changes and service requests.
  • Follow up on renewals and quotes with carriers.
  • Assist with tasks that improve team efficiency and client service.
 
Customer Relations Assistant Qualifications:
  • Previous customer service, administrative, receptionist, or insurance office experience preferred.
  • Strong verbal and written communication skills.
  • Excellent customer service and relationship-building abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with computers, email, and office software.
  • Ability to learn agency management systems and procedures.
  • Positive attitude and commitment to delivering exceptional client experiences.
  • Ability to work independently while contributing to team success.
Pay for Customer Relations Assistant: $17-$19/hour.
 
Customer Relations Assistant Benefits:
  • Health insurance.
  • Paid time off.
  • 401k with company match.
  • Paid weekly.
  • Direct deposit.
  • Paid training.
 
Type: 1st Shift, Full-time
 
Schedule: Monday - Friday from 8:30am - 4:30pm.
 
Apply now!
Are you ready to move from the worries of today to your dreams of tomorrow? If so, give Hughes a call. We are the top-rated staffing, recruiting, and HR experts in the region. We are headquartered in Freeport, IL and have 11 locations across Illinois, Wisconsin, and Minnesota. Where we have offices, we have connections to the best local jobs! Walk in our doors and you’ll find friendly professional staff who dig deep, get results, and most importantly have fun! The reviews speak for themselves, at Hughes we quickly hook you up with companies that offer competitive pay rates, great culture & benefits, and a chance to elevate your life. We offer health insurance and 401(k) too to all our employees. To get the ball rolling, visit us online at