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Regional Technical Support Engineer Jobs in Spring, TX

ENFRA LLC

Technical Services Engineer (TSE) I

Houston, TX · On-site

$88K - $117K/yr

Additionally the TSE supports standards and process development, as well as training and mentorship of TS staff. The role works in close collaboration with project energy managers, and TS team ...

ENFRA LLC

Technical Services Engineer (TSE) I

Houston, TX · On-site

$88K - $117K/yr

Additionally the TSE supports standards and process development, as well as training and mentorship of TS staff. The role works in close collaboration with project energy managers, and TS team ...

NOV, Inc.

NOVOS Support Engineer

Houston, TX · On-site

As a NOVOS Support Engineer, you will be a key contributor to our Digital Product and Automation ... Your primary responsibility will be to provide technical support and expertise for our NOVOS ...

NOV, Inc.

NOVOS Support Engineer

Houston, TX · On-site

As a NOVOS Support Engineer, you will be a key contributor to our Digital Product and Automation ... Your primary responsibility will be to provide technical support and expertise for our NOVOS ...

ClifyX

ETRM Technical Support

Houston, TX · On-site

ClifyX is seeking ETRM Technical Support consultants to assist one of their major oil refinery ... Required : • Experience- 3-6 Years + • Educational Qualification- Science/Engineering Graduate ...

Addison Group

Desktop Support

Houston, TX · On-site

Title - Desktop Support Engineer Location - Houston - 5 days a week on-site Salary $60,000-$70,000 ... is seeking a experience technical support specialist. They are well established Houston ...

Addison Group

Desktop Support

Houston, TX · On-site

Title - Desktop Support Engineer Location - Houston - 5 days a week on-site Salary $60,000-$70,000 ... is seeking a experience technical support specialist. They are well established Houston ...

NRG Energy

Support Engineer

Houston, TX · On-site

NRG is seeking a Support Engineer to monitor, triage, document, and escalate production issues ... or a related technical role. * Bachelor's degree Computer Science, Information Technology ...

NRG

Support Engineer

Houston, TX · On-site

NRG is seeking a Support Engineer to monitor, triage, document, and escalate production issues ... or a related technical role. * Bachelor's degree Computer Science, Information Technology ...

NRG

Support Engineer

Houston, TX · On-site

NRG is seeking a Support Engineer to monitor, triage, document, and escalate production issues ... or a related technical role. * Bachelor's degree Computer Science, Information Technology ...

Wärtsilä

Customer Support Engineer

Houston, TX · On-site

Provide technical guidance and troubleshooting support to plant operations and maintenance teams ... in the region. Last application date: 08/10/2026 Candidates for regular U.S and Puerto Rico ...

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Showing results 41-60

All JobsRegional Technical Support Engineer JobsRegional Technical Support Engineer Jobs in Spring, TX

Regional Technical Support Engineer information

See Spring, TX salary details

$33.4K

$70.3K

$106.3K

How much do regional technical support engineer jobs pay per year?

As of Sep 13, 2026, the average yearly pay for regional technical support engineer in Spring, TX is $70,330.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,600.00 and $87,700.00 per year, depending on experience, location, and employer.

What does a regional technical support engineer do?

A Regional Technical Support Engineer provides technical assistance and troubleshooting services to customers or clients within a specific geographic region. They help resolve hardware, software, or network issues, often working with both internal teams and external customers. They may also conduct product installations, training, and participate in the deployment of new technologies. Their role is crucial in ensuring customer satisfaction and minimizing downtime for businesses that rely on technical products or systems.

What are the key skills and qualifications needed to thrive as a regional technical support engineer?

To thrive as a Regional Technical Support Engineer, you need expertise in troubleshooting, technical problem-solving, and a solid background in IT or engineering, often backed by a relevant degree or industry certifications. Familiarity with CRM systems, ticketing platforms, and diagnostic tools is typically required, as well as certifications like CompTIA, Cisco, or Microsoft. Exceptional communication, customer service, and cross-cultural collaboration skills help you build rapport with diverse clients and internal teams. These skills and qualities are vital for promptly resolving complex technical issues and maintaining high client satisfaction across multiple regions.

How does a regional technical support engineer typically collaborate with other departments to resolve complex customer issues?

Regional Technical Support Engineers often serve as a bridge between customers and internal teams such as product development, sales, and quality assurance. When handling complex issues, they may coordinate with engineering teams to reproduce problems, gather technical details, and develop solutions. Regular collaboration with sales or account managers is also common to ensure customer satisfaction and relay product feedback. This cross-functional teamwork helps expedite resolutions and improves products and services based on real-world customer needs.

What cities near Spring, TX are hiring for Regional Technical Support Engineer jobs?

Cities near Spring, TX with the most Regional Technical Support Engineer job openings:

Infographic showing various Regional Technical Support Engineer job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $70,330 per year, or $33.8 per hour.

Sr Principal Technical Support Engineer (Exp with Refinery Planning & Scheduling/Linear Programming)

Houston, TX • On-site

Aspen Technology, Inc.
Software Development • 10K+ employees
Learn more about Aspen Technology, Inc.external

Full-time

Posted 19 days ago

Key responsibilities

  • Collaborate with customers to resolve technical issues related to AspenTech solutions and track work in a CRM system.

  • Deliver training sessions and develop training materials on AspenTech products and applications.

  • Conduct pre-sales consultations to identify customer needs and demonstrate how AspenTech solutions can address their business problems.

AspenTech rating

8.4

Company rating: 8.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways - from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.
The Role
We are seeking an Advisory Technical Support Engineer to join our Supply Chain team, specializing on advanced technologies for production planning, scheduling, blending and optimization. The ideal candidate should have a background in chemical engineering or optimization, with knowledge of techniques like linear and nonlinear programming along with a proactive learning mindset, innovative thinking, and strong communication skills.
In this role, you will collaborate with customers to resolve technical issues, deliver expert guidance and provide trainings on AspenTech solutions (e.g., Aspen PIMS, Scheduling & Blending Optimization, and Aspen Unified technology). This is an exciting opportunity for someone passionate about driving operational excellence in the downstream sector.
Your Impact
  • Provide loyalty-inspiring customer service that drives user engagement and sustains product usage.
  • Troubleshoot & resolve complex technical and/or engineering related problems reported by customers using AspenTech's proprietary softwares and track work in a CRM system.
  • Responsible for the escalation of customer issues and driving the resolution cross-functionally within AspenTech.
  • Deliver high-quality intermediate/advanced level training classes, based on the relevant principles of engineering and industrial processes, to AspenTech customers.
  • Develop and/or maintain customer focused training materials for new releases and new applications in the industry.
  • Conduct pre-sales consultations, based on relevant engineering principles and industrial processes, to identify prospects' business problems and articulate AspenTech's products as the solution. Uncover and analyse client/prospect needs to support growth in usage, through a variety of pre-sales activities.
  • Develop strong relationships with customers, building an understanding of their business needs and challenges.
  • Collaboration with other AspenTech functions to maintain and develop business opportunities.
  • Function as a subject matter expert in AspenTech's pre-release software testing program to drive improved product quality.
  • Coach fellow team members to enhance their technical skills to help boost their overall contribution.
  • Other tasks may include-Conduct health checks on assigned accounts; deliver onsite support and consultancy; deploy AspenTech solutions in customer business environments; execute various departmental improvement projects as needed; author technical white papers for publication to AspenTech's web knowledgebase.

What You'll Need
  • Bachelor's or master's degree in engineering in related discipline.
  • Minimum of 12+ years of relevant experience preferred. University experience may count.
  • Strong understanding of Chemical Engineering principles.
  • Knowledge & experience of chemical and manufacturing business processes in the refining, chemical, pharmaceutical or process industries. Work experience in such an environment is beneficial.
  • Previous experience with AspenTech Supply chain softwares such as Aspen PIMS, Aspen Petroleum Scheduler, Plant Scheduler, Multi Blend Optimization, Unified PIMS/Scheduling or similar advanced tools from another vendor is a plus.
  • Ability to present complex information in a clear and concise manner utilizing strong written and verbal communication skills.
  • Ability to identify and drive growth opportunities that create value for customers with a strong customer first mindset.
  • Ability to manage multiple responsibilities and competing priorities.
  • Ability to travel. Travel is usually less than 25% and may occasionally be international.

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