ZipRecruiter

Log In

1

Regional Support Representative Jobs in Virginia

Whirlpool

Builder Support Representative

Richmond, VA · On-site

$19 - $26.25/hr

The builder sales analyst will actively manage a large geographical region and be assigned Builder ... Support Single Family Welcome Meetings and help lead construction meetings, as needed to drive ...

Columbia

The Sr Regional Sales Rep helps create and execute sales plans to support regional accounts utilizing an enterprise mindset to optimize profitability for the company and retail partners ...

Columbia Sportswear

The Sr Regional Sales Rep helps create and execute sales plans to support regional accounts utilizing an enterprise mindset to optimize profitability for the company and retail partners ...

Coloplast

Regional Operations Support Specialist

Arlington, VA · On-site

$59K - $79K/yr

... Representatives and the Regional Directors. * Oversee the product inventory in their region and ensure an adequate supply of product is always on hand to support sales operations. * Ensure all daily ...

Coloplast

Regional Operations Support Specialist

Arlington, VA · On-site

$59K - $79K/yr

... Representatives and the Regional Directors. * Oversee the product inventory in their region and ensure an adequate supply of product is always on hand to support sales operations. * Ensure all daily ...

Coloplast

Regional Operations Support Specialist

Arlington, VA · On-site

$59K - $79K/yr

... Representatives and the Regional Directors. * Oversee the product inventory in their region and ensure an adequate supply of product is always on hand to support sales operations. * Ensure all daily ...

next page

Showing results 1-20

All JobsRegional Support Representative JobsRegional Support Representative Jobs in Virginia

Regional Support Representative information

What does a regional support representative do?

A Regional Support Representative provides assistance and support to customers, clients, or internal teams within a specific geographic region. Their duties often include addressing inquiries, resolving issues, and ensuring customer satisfaction by serving as a liaison between the company and its regional stakeholders. They may also help implement company policies, coordinate with other departments, and provide training or product information as needed. Strong communication, problem-solving, and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as a regional support representative?

To thrive as a Regional Support Representative, you need strong customer service abilities, problem-solving skills, and a background in business or a related field, often supported by relevant experience or a bachelor's degree. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, cultural awareness, and adaptability help build customer trust and resolve issues efficiently across diverse regions. These skills ensure effective client support, foster strong regional relationships, and drive overall organizational success.

How does a regional support representative typically collaborate with other departments or regional teams?

Regional Support Representatives regularly coordinate with sales, technical support, and logistics teams to ensure customers receive timely and effective solutions. They often act as a bridge, relaying customer feedback and local insights to central offices, which helps tailor services to specific regional needs. Collaboration may involve regular meetings, shared project management tools, and cross-functional training. This teamwork not only enhances customer satisfaction but also provides opportunities for professional growth and exposure to different aspects of the business.

What cities in Virginia are hiring for Regional Support Representative jobs?

Cities in Virginia with the most Regional Support Representative job openings:

Builder Support Representative

Richmond, VA • On-site

Whirlpool
See more jobs at Whirlpoolexternal

$19 - $26.25/hr

Full-time

PTO

Re-posted 3 days ago

Whirlpool rating

7.5

Company rating: 7.5 out of 10

Based on 168 frontline employees who took The Breakroom Quiz

Job description

Requisition ID: 72533
About Whirlpool Corporation
Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant
pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen
and laundry appliances, the company is driving meaningful innovation to meet the evolving
needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid,
JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2025, the company reported
approximately $16 billion in annual net sales - close to 90% of which were in the Americas -
41,000 employees, and 35 manufacturing and technology research centers. Additional
information about the company can be found at WhirlpoolCorp.com.
This role in summary
We are seeking qualified candidates for the position of builder sales analyst within our National Builder Execution team. The location for this role is Virginia.
This role is responsible for driving the success of Whirlpool Corporation's diverse products and services for strategic Builder Trade Customer accounts, including National single-family home builders. The builder sales analyst will actively manage a large geographical region and be assigned Builder Trade Customer accounts, be responsible for growing the customer relationship, and will be measured on customer relationship key performance indicators and sales and training targets. We are seeking individuals that have proven diligence, perseverance and experience cultivating high level relationships with key decision makers of Whirlpool Builder Trade Customers.
Your responsibilities will include
  • Develop strong relationships with contacts at all National Builder site locations within assigned geographic territory
  • Provide all product and process trainings to drive sales and customer satisfaction
  • Support Single Family Welcome Meetings and help lead construction meetings, as needed to drive brand partnership, advocacy, product knowledge and field any necessary questions
  • Drive reliable and predictable order fulfillment through cross functional collaboration with order management and order fulfillment teams
  • Share impactful issues and root cause with National Builder Manager in order to raise awareness and drive change where needed
  • Meet with Division construction, sales, and purchasing teams on a regular basis to establish rapport and collaboration
  • Work closely with process partners to ensure delivery and installation excellence
  • Serve as point of contact for escalated issues not resolved by Builder Hub Team to drive timely issue resolution and customer satisfaction
  • Educate builder contacts on policy and processes, as needed

Minimum requirements
  • High School Diploma or GED
  • 1+ years of customer service or training experience
  • 1+ years of experience with new construction building industry, residential single or multi-family construction
  • 1+ years of experience with home appliance, specific to either retail, direct, business and/or national retail

Preferred skills and experiences
  • Bachelor's Degree preferred
  • Proficient in Google G Suite and Microsoft Office
  • Exhibit an energetic and enthusiastic attitude and tremendous interpersonal communication skills
  • Communicate effectively in group presentations and demonstrations
  • Independent and motivated team player; ability to succeed in a self-directed environment
  • Possess excellent communication, organization and presentation skills
  • Ability to lift at least 50lbs
  • Operational background and history with Builder accounts
  • Strong bias for action and quick problem solving skills for escalations

What we offer
Generous benefits package, Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required).
Additional information
Whirlpool's Ways of Working
Our goal is to provide an environment that helps you bring your best to Whirlpool every day. We offer flexibility and industry-leading time-off benefits that will help you balance what's important at work and at home, including:
  • Always On Flexibility - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.
  • Two-Week Work from Anywhere - Minimum of one-week increments for a total of two weeks per year.
  • Sabbatical - Four weeks paid leave after every five years of service.

Connect with us and learn more about Whirlpool Corporation
See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.
Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.
#LI-JR1

What Whirlpool employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply