Service Operations Manager
Indianapolis, IN · On-site
$50K - $52K/yr
... Service Operations Manager. Join our team today!
Quick apply
Service Operations Manager
Indianapolis, IN · On-site
$50K - $52K/yr
... Service Operations Manager. Join our team today!
Service Operations Manager
Indianapolis, IN · On-site
$50K - $52K/yr
If you are passionate about the automotive industry and have a strong desire to help customers, we encourage you to apply for the position of Service Operations Manager. Join our team today!
Service Operations Manager
Indianapolis, IN · On-site
$50K - $52K/yr
If you are passionate about the automotive industry and have a strong desire to help customers, we encourage you to apply for the position of Service Operations Manager. Join our team today!
Service Operations Manager
Indianapolis, IN · On-site
$50K - $52K/yr
... Service Operations Manager. Join our team today!
Quick apply
Service Operations Manager
Indianapolis, IN · On-site
$50K - $52K/yr
... Service Operations Manager. Join our team today!
Service Operations Manager
Indianapolis, IN · On-site
$50K - $52K/yr
If you are passionate about the automotive industry and have a strong desire to help customers, we encourage you to apply for the position of Service Operations Manager. Join our team today!
Service Operations Manager
Indianapolis, IN · On-site
$50K - $52K/yr
If you are passionate about the automotive industry and have a strong desire to help customers, we encourage you to apply for the position of Service Operations Manager. Join our team today!
Service Operations Manager, Plumbing
Plainfield, IN · On-site
$90K - $130K/yr
As the Service Operations Manager, you'll own the day-to-day plumbing operations across the Indianapolis market, ensuring our technicians are productive, supported, and delivering exceptional service.
New
Service Operations Manager, Plumbing
Plainfield, IN · On-site
$90K - $130K/yr
As the Service Operations Manager, you'll own the day-to-day plumbing operations across the Indianapolis market, ensuring our technicians are productive, supported, and delivering exceptional service.
New
As the Service Operations Manager, you'll own the day-to-day plumbing operations across the Indianapolis market, ensuring our technicians are productive, supported, and delivering exceptional service.
New
As the Service Operations Manager, you'll own the day-to-day plumbing operations across the Indianapolis market, ensuring our technicians are productive, supported, and delivering exceptional service.
New
Own the office side of Commercial Service operations -- administration, workflow, systems, and process discipline -- while the Field Service Manager owns technicians, field execution, and fleet.
New
Quick apply
Own the office side of Commercial Service operations -- administration, workflow, systems, and process discipline -- while the Field Service Manager owns technicians, field execution, and fleet.
New
Responsible for managing the operational activities of all client service functions. Take charge of the onboarding and retention process for new and existing clients. Responsibilities: * Responsible ...
Responsible for managing the operational activities of all client service functions. Take charge of the onboarding and retention process for new and existing clients. Responsibilities: * Responsible ...
Regional Operations Manager
Elkhart, IN · On-site
$84K - $134K/yr
The Regional Operations Manager is responsible for managing a team of around 3 employees who ... Lead the operational efforts - Specific areas include logistics, customer service, contracts ...
Quick apply
Regional Operations Manager
Elkhart, IN · On-site
$84K - $134K/yr
The Regional Operations Manager is responsible for managing a team of around 3 employees who ... Lead the operational efforts - Specific areas include logistics, customer service, contracts ...
Service Operations Manager Career Track: Service Operations Leadership Position Summary Are you ready to enhance your career by ensuring seamless operations in our service operations department? W ...
Service Operations Manager Career Track: Service Operations Leadership Position Summary Are you ready to enhance your career by ensuring seamless operations in our service operations department? W ...
Service Operations Manager Career Track: Service Operations Leadership Position Summary Are you ready to enhance your career by ensuring seamless operations in our service operations department? W ...
Service Operations Manager Career Track: Service Operations Leadership Position Summary Are you ready to enhance your career by ensuring seamless operations in our service operations department? W ...
Our team's dedication is what enables us to deliver an exceptional service experience to our ... Supporting multiple storage sites, the Regional Operations Manager ensures operational efficiency ...
Our team's dedication is what enables us to deliver an exceptional service experience to our ... Supporting multiple storage sites, the Regional Operations Manager ensures operational efficiency ...
Our team's dedication is what enables us to deliver an exceptional service experience to our ... Supporting multiple storage sites, the Regional Operations Manager ensures operational efficiency ...
Our team's dedication is what enables us to deliver an exceptional service experience to our ... Supporting multiple storage sites, the Regional Operations Manager ensures operational efficiency ...
Purpose : The Branch Operations Manager is responsible for overseeing and coordinating all ... Collaborates with Regional Service Manager and Training Department to drive workforce planning ...
Quick apply
Purpose : The Branch Operations Manager is responsible for overseeing and coordinating all ... Collaborates with Regional Service Manager and Training Department to drive workforce planning ...
Commercial Operations Manager
Carmel, IN · On-site
Join a growing team as a Commercial Service Operations Manager and play a critical role in supporting the construction, commercial, and industrial markets we serve. In this high-impact leadership ...
Commercial Operations Manager
Carmel, IN · On-site
Join a growing team as a Commercial Service Operations Manager and play a critical role in supporting the construction, commercial, and industrial markets we serve. In this high-impact leadership ...
The Area Manager is responsible for the development, management, and coordination of service activities within the assigned region to achieve operational excellence, customer satisfaction, quality ...
The Area Manager is responsible for the development, management, and coordination of service activities within the assigned region to achieve operational excellence, customer satisfaction, quality ...
The Area Manager is responsible for the development, management, and coordination of service activities within the assigned region to achieve operational excellence, customer satisfaction, quality ...
Quick apply
The Area Manager is responsible for the development, management, and coordination of service activities within the assigned region to achieve operational excellence, customer satisfaction, quality ...
The Area Manager is responsible for the development, management, and coordination of service activities within the assigned region to achieve operational excellence, customer satisfaction, quality ...
The Area Manager is responsible for the development, management, and coordination of service activities within the assigned region to achieve operational excellence, customer satisfaction, quality ...
The Area Manager is responsible for the development, management, and coordination of service activities within the assigned region to achieve operational excellence, customer satisfaction, quality ...
The Area Manager is responsible for the development, management, and coordination of service activities within the assigned region to achieve operational excellence, customer satisfaction, quality ...
Field Service Operations Supervisor
Portage, IN · On-site
$55K - $65K/yr
... management, and profitable service operations. This position provides regional support across ... multiple branch locations within the East Region, driving consistency in service execution ...
Quick apply
Field Service Operations Supervisor
Portage, IN · On-site
$55K - $65K/yr
... management, and profitable service operations. This position provides regional support across ... multiple branch locations within the East Region, driving consistency in service execution ...
Regional Service Operations Manager information
What does a regional service operations manager do?
A Regional Service Operations Manager oversees the service operations within a specific geographic area, ensuring that customer support, maintenance, and service delivery meet company standards. They manage teams, coordinate resources, and implement policies to improve efficiency and customer satisfaction. Additionally, they analyze performance data, address operational issues, and collaborate with other departments to achieve business goals. This role requires strong leadership, problem-solving, and communication skills.
What are the key skills and qualifications needed to thrive as a regional service operations manager?
To thrive as a Regional Service Operations Manager, you need strong leadership abilities, operational management experience, and a background in service delivery, often supported by a bachelor's degree in business or a related field. Familiarity with CRM systems, service management software, and relevant certifications such as ITIL or Six Sigma are commonly required. Excellent communication, problem-solving, and team-building skills help you motivate staff and address client concerns effectively. These competencies ensure efficient operations, high customer satisfaction, and successful management of regional service teams.
What are some common challenges faced by a regional service operations manager, and how can they be addressed?
Regional Service Operations Managers often encounter challenges such as coordinating service quality across multiple locations, managing remote teams, and ensuring consistent compliance with company standards. Effective communication, regular training sessions, and leveraging technology for real-time reporting are key strategies to address these issues. Building strong relationships with local teams and implementing standardized processes also help maintain high performance and customer satisfaction across the region.
What is the difference between Regional Service Operations Manager vs Service Coordinator?
| Aspect | Regional Service Operations Manager | Service Coordinator |
|---|---|---|
| Credentials | Typically requires management experience, industry-specific certifications, and a bachelor's degree | Usually requires customer service experience and relevant certifications, often an associate degree or high school diploma |
| Work Environment | Oversees multiple service teams across regions, often in office and field settings | Primarily office-based, coordinating service schedules and customer interactions |
| Employer & Industry Usage | Common in industries like HVAC, utilities, and maintenance services | Found in service industries such as telecommunications, home repair, and customer support |
The Regional Service Operations Manager focuses on overseeing multiple service teams and strategic operations across regions, requiring management experience. In contrast, the Service Coordinator handles scheduling and customer communication, with a focus on day-to-day service coordination. Both roles are essential in service industries but differ in scope and responsibilities.
What cities in Indiana are hiring for Regional Service Operations Manager jobs?
Cities in Indiana with the most Regional Service Operations Manager job openings:
Service Operations Manager
Indianapolis, IN • On-site
Meineke - 1832
$50K - $52K/yr
Full-time
Medical, Dental, Vision, PTO
Re-posted 26 days ago
Job description
Benefits:
Job description:
Invest in yourself and your career at Meineke Car Care Center. We provide the career guidance, training, & tools to help YOU succeed.
Meineke is looking for an experienced Automotive Service Manager (Advisor). To be successful in this position you will need to be reliable, professional, and ready to make a move toward a long-term career with unlimited earning potential. Our shop is a family, and we treat each employee as such.
Responsibilities:
- Maintain accurate records of customer interactions, service history, and repairs performed
- Follow up with customers to ensure satisfaction and address any concerns
- Upsell additional services or accessories as appropriate
- Collaborate with the parts department to order necessary parts for repairs
Requirements:
- Previous experience in automotive service advising or related field preferred
- Strong knowledge of auto body repair, vehicle maintenance, and mechanical systems
- Excellent communication and interpersonal skills
- Ability to build rapport with customers and provide exceptional customer service
- Proficient in using computer software for service writing and estimates
- Detail-oriented with strong organizational skills
- Valid driver's license
Please note that all positions at our centers are paid positions. We value our employees' contributions and offer competitive compensation packages.
If you are passionate about the automotive industry and have a strong desire to help customers, we encourage you to apply for the position of Service Operations Manager. Join our team today!
- Bonus based on performance
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Training & development
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Job description:
Invest in yourself and your career at Meineke Car Care Center. We provide the career guidance, training, & tools to help YOU succeed.
Meineke is looking for an experienced Automotive Service Manager (Advisor). To be successful in this position you will need to be reliable, professional, and ready to make a move toward a long-term career with unlimited earning potential. Our shop is a family, and we treat each employee as such.
Responsibilities:
- Schedule customer service appointments
- Greeting customers in a professional manner
- Accurate write-up of customer concerns
- Convey expected costs and obtain approval for repairs
- Tracking of the vehicle and communicating progress to the customer
- Maintaining excellent customer satisfaction
- Performing any additional task assigned by management
- Automotive Service Advisor / Writer Qualifications:
- Excellent communication skills
- Professional appearance
- Positive attitude
- Strong automotive knowledge or previous automotive-related experience
- Commitment to being a team player
- Maintain accurate records of customer interactions, service history, and repairs performed
- Follow up with customers to ensure satisfaction and address any concerns
- Upsell additional services or accessories as appropriate
- Collaborate with the parts department to order necessary parts for repairs
Requirements:
- Previous experience in automotive service advising or related field preferred
- Strong knowledge of auto body repair, vehicle maintenance, and mechanical systems
- Excellent communication and interpersonal skills
- Ability to build rapport with customers and provide exceptional customer service
- Proficient in using computer software for service writing and estimates
- Detail-oriented with strong organizational skills
- Valid driver's license
Please note that all positions at our centers are paid positions. We value our employees' contributions and offer competitive compensation packages.
If you are passionate about the automotive industry and have a strong desire to help customers, we encourage you to apply for the position of Service Operations Manager. Join our team today!