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Regional Claims Manager Jobs in Puerto Rico (NOW HIRING)

Experience in corporate environments with regional support. * Experience managing service ... claims handling expertise and local operations globally. At Chubb, we are committed to equal ...

... regional technical teams to support requests and specialized technical needs. * Manage service ... claims handling expertise and local operations globally. At Chubb, we are committed to equal ...

PR · On-site

Managing provider credentialing and re-credentialing to maintain compliance with industry standards ... Collaborate with internal departments (such as claims, compliance, and finance) to resolve issues ...

Market & Regional Expertise: * Demonstrated knowledge or ability to quickly learn the Puerto Rico ... Proven ability to develop and manage relationships with external partners and internal teams.

Provides timely information to management regarding status of compliance with guidelines, rules ... Generates reports on provider availability and accessibility by specialty, region, and line of ...

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Regional Claims Manager information

What does a regional claims manager do?

A Regional Claims Manager oversees the claims operations within a specific geographic area for an insurance company or similar organization. They are responsible for managing a team of claims adjusters, ensuring claims are processed efficiently and in accordance with company policies and regulations. The role also involves monitoring performance metrics, resolving complex or escalated claims, and implementing strategies to improve customer satisfaction and operational effectiveness. Regional Claims Managers often collaborate with other departments and provide training or guidance to their teams.

What skills and qualifications are needed to be a regional claims manager?

To thrive as a Regional Claims Manager, you need expertise in insurance claims processes, risk assessment, and regulatory compliance, typically supported by a bachelor’s degree and several years of claims management experience. Familiarity with claims management software, data analysis tools, and relevant industry certifications like AIC or CPCU is highly valuable. Strong leadership, negotiation, and communication skills are crucial for effectively managing teams and client relationships across multiple locations. These competencies ensure efficient claims resolution, regulatory adherence, and high customer satisfaction in a competitive insurance market.

How does a regional claims manager collaborate with branch offices and other departments?

A Regional Claims Manager regularly works with branch office staff, underwriters, legal teams, and customer service representatives to ensure claims are processed accurately and efficiently. This collaboration often involves reviewing complex or escalated claims, providing guidance on company policy, and implementing process improvements based on regional trends. Effective communication across departments is crucial, as the manager must balance customer satisfaction with risk management and regulatory compliance. Regular meetings and reporting help keep all parties aligned and support continuous improvement in claims handling.

What is the difference between Regional Claims Manager vs Claims Supervisor?

AspectRegional Claims ManagerClaims Supervisor
CredentialsTypically requires a bachelor's degree in insurance, business, or related field; industry certifications like CPCU or AIC are commonUsually requires a high school diploma or associate degree; some certifications may be preferred but are less common
Work EnvironmentOversees multiple claims offices or regions, managing teams and policies across a broad areaManages claims teams within a specific office or region, focusing on daily claims processing
Employer & Industry UsageCommon in insurance companies, adjusting firms, and large corporations with regional operationsFound in insurance companies, often within claims departments, focusing on team supervision

The main difference is that a Regional Claims Manager oversees multiple claims teams across regions, focusing on strategy and compliance, while a Claims Supervisor manages daily claims activities within a specific team or office. The Regional Claims Manager role typically requires more experience and higher credentials, with broader responsibilities.

What cities in Puerto Rico are hiring for Regional Claims Manager jobs?

Cities in Puerto Rico with the most Regional Claims Manager job openings:

Infographic showing various Regional Claims Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution.

$100 - $125/hr

Other

Medical, Retirement

Posted 7 days ago


Key responsibilities

  • Manage compliance with all contractual obligations for the solar and storage sites.

  • Create and track annual budgets and performance reports, including financial and operational KPIs.

  • Monitor plant performance, detect issues, and implement corrective actions to maximize production.


Job description

Infinigen Renewables is a Puerto Rico based, Independent Power Producer (IPP), focused on utility-scale solar and energy storage projects. The platform includes a dedicated operating and asset management team positioned to develop, build and operate renewable and energy storage opportunities in North America, Central America, and the Caribbean.

Overview

The Asset Manager takes full ownership of assigned solar PV and energy storage assets within the Infinigen portfolio of operational assets. The Asset Manager sustains and optimizes the performance of the assets over their entire life cycle, focusing on Risk and H&S Management, and the optimization of available resources across the asset stakeholders.

Responsibilities
  • Manage compliance with all contractual obligations for the solar and storage sites.
  • Responsibilities include various contract types: PPAs, ESSAs, landowner leases, interconnect agreements, O&M service agreements, permits, debt agreements, tax equity agreements among others.
  • Create and track annual budgets and performance reports that include financial and operational KPIs, variance analysis and forecasts.
  • Contract management and optimization across required service provider network.
  • Warranty claim management and following up of status.
  • Manage and maintain all required insurance policies and process claims.
  • Ensure compliance with all lender and insurance covenants.
  • Manage relationships with key stakeholders including landowners, service providers, state and federal agencies, regulatory agencies, tax equity investors, and lenders among others.
  • Obtain and maintain the necessary licenses and permits to keep the assets compliant with all laws and regulations.
  • Submit accurate and on-time reporting as required by authorities and other stakeholders.
  • Ensure compliance with ISO requirements, which may include answering requests for information (RFIs), user certificate management, market testing, etc.
  • Risk Matrix Management: consolidation, maintenance and update of assets risk registry.
  • Consolidate, maintain and update relevant portfolio documentation as per Infinigen standards.
Operational & Technical Performance
  • Strategic planning and management of replacement equipment procurement, including identifying suppliers, placing orders, managing inventory, etc.
  • Participate in energy management activities, including asset registrations, REC registration and sales, market monitoring, and evaluating ways to reduce market risk.
  • Strategic planning and execution of revenue optimization strategies, cost controls and optimize project availability.
  • Provide operational support to assets, which include holding calls with O&M vendors, managing requests for proposals, monitoring performance issues, project management, and handling contract disputes.
  • Detect plant issues and drive quick implementation of corrective actions through O&M service providers.
  • Report incidents and lead investigations from root cause analysis through to corrective action.
  • Monitor plant performance and ensure production is maximized.
  • Critical checks on sites through regularly scheduled site visits and issue tracking.
Technology, Security & Digital Enablement
  • Assist with site operational technology, working with various vendors and suppliers to ensure systems are functional and secure.
  • Assist in developing and implementing security protocols, identifying and resolving vulnerabilities, monitoring threats, investigating security breaches, and staying updated on emerging threats.
  • Support IT decisions in ensuring that the company's employees can use software and hardware to complete their daily tasks.
  • Support on cybersecurity/data governance and vendor/integration oversight.
  • Basic-to-intermediate proficiency with AI and LLM-enabled productivity tools, particularly Microsoft Copilot, with sound judgment regarding confidentiality, validation, and responsible use.
Education and Experience
  • 3 to 5 years of asset management experience in the renewable sector
  • Fully Bilingual (Spanish and English)
Technical
  • Solid working knowledge of monitoring and asset management software platforms
  • Detailed knowledge and / or exposure to relevant local administrative AM framework
  • Ability to create and maintain operating budgets.
Non-Technical
  • Strong analytical, critical and structured thinking skills.
Management/Leadership
  • Experience managing direct and indirect reports, but also a self-starter thriving on challenge.
Commercial
  • Successful track record of negotiating/communicating/managing external parties such as, but not limited to, O&M suppliers, subcontractors, insurance companies, technical advisors, national, regional or local stakeholders (landowners, regulators, municipalities…)
What we Offer
  • As the company grows, we offer the opportunity for you to grow with us through a wide range of training and development opportunities
  • Options to work across functions and exposure to all parts of the growing business
  • Be part of our drive to achieve sustainable growth
  • Work in a flexible, hybrid setting both remote and in-office
  • Medical Plan paid 100% by the company*
  • 401k Savings plan with employer match
  • 20 vacations days | 12 sick leave days (per year)
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