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Refugee Program Jobs in Pennsylvania (NOW HIRING)

Department of Health and Human Services I (HHS I) in providing critical language services to unaccompanied minors in refugee programs. We are seeking linguists who speak Romanian at an Interagency ...

IA is seeking a Program Manager who thrives in a collaborative, fast-moving environment and enjoys ... S. permanent resident, or have asylum or refugee status in the U.S. Equal Opportunity Employer ...

Program Director

Pottstown, PA · On-site

$126K - $192K/yr

Worker Type Regular Summary The Program Director is a recognized Project and Program Management ... S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a ...

Program Director

Pottstown, PA · On-site

$126K - $192K/yr

Worker Type Regular Summary The Program Director is a recognized Project and Program Management ... Permanent Resident (Green Card holder) or_ _asylee/refugee status as defined by 8 U.S.C. 1324b(a ...

Program Director

Pottstown, PA · On-site

$126K - $192K/yr

Worker Type Regular Summary The Program Director is a recognized Project and Program Management ... S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a ...

S. citizen, lawful permanent resident, or a refugee/asylee) and/or otherwise comply with ITAR ... Monitors program performance through key performance indicators (KPIs), manages risks and ...

Program Director

Pottstown, PA · On-site

$126K - $192K/yr

Worker Type Regular Summary The Program Director is a recognized Project and Program Management ... Permanent Resident (Green Card holder) or_ _asylee/refugee status as defined by 8 U.S.C. 1324b(a ...

S. citizen, lawful permanent resident, or a refugee/asylee) and/or otherwise comply with ITAR ... Monitors program performance through key performance indicators (KPIs), manages risks and ...

S. citizen, lawful permanent resident, or a refugee/asylee) and/or otherwise comply with ITAR ... Monitors program performance through key performance indicators (KPIs), manages risks and ...

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Showing results 1-20

Refugee Program information

See Pennsylvania salary details

$21.6K

$45.8K

$63.2K

How much do refugee program jobs pay per year?

As of Sep 6, 2026, the average yearly pay for refugee program in Pennsylvania is $45,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,600.00 and $47,600.00 per year, depending on experience, location, and employer.

What is a refugee program?

A Refugee Program is an organized initiative, often run by governments or non-profit organizations, that provides support and services to individuals who have fled their home countries due to persecution, conflict, or violence. These programs help refugees resettle in a new country by offering assistance such as housing, language classes, employment support, and legal aid. The goal is to help refugees integrate into their new communities and rebuild their lives in safety and dignity.

What are the key skills and qualifications needed to thrive as a refugee program coordinator, and why are they important?

To thrive as a Refugee Program Coordinator, you need a background in social work, international relations, or a related field, along with experience in program management and cross-cultural communication. Familiarity with case management systems, data tracking tools, and knowledge of relevant policies and regulations is typically required. Strong interpersonal skills, cultural sensitivity, and the ability to problem-solve under pressure are vital for building trust with clients and coordinating with partner organizations. These skills are essential to ensure effective support, integration, and advocacy for refugees navigating complex resettlement processes.

What are some common challenges faced by staff working in a refugee program, and how are they addressed within organizations?

Staff in Refugee Programs often encounter challenges such as navigating complex legal and social service systems, working with clients who have experienced trauma, and managing high caseloads. Organizations typically provide ongoing training in cultural competency, trauma-informed care, and case management. Team collaboration and regular supervision are key, as staff often work closely with social workers, legal advocates, and community partners to ensure comprehensive support for refugees. Many organizations also offer employee wellness resources to help staff manage stress and prevent burnout.

What is the difference between Refugee Program vs Case Manager?

AspectRefugee ProgramCase Manager
Required CredentialsRelevant social work or human services certifications, sometimes bilingual skillsSocial work, counseling, or human services certifications often preferred
Work EnvironmentNonprofit organizations, government agencies, community centersHealthcare facilities, social service agencies, community organizations
Employer & IndustryPrimarily in nonprofit and government sectors focused on refugee supportVaries across industries but common in social services and healthcare
Search & Comparison IntentUnderstanding roles in refugee support and assistanceComparing case management roles in social services

The main difference is that a Refugee Program focuses specifically on supporting refugees through various services, while a Case Manager handles a broader range of client cases across different populations. Both roles require similar credentials and work in related environments, but their scope and target populations differ.

Infographic showing various Refugee Program job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,831 per year, or $22 per hour.

REFUGEE RESTTLEMENT CASE MANAGER

ACCULTRATION FOR JUSTICE ACCESS & P

Pittsburgh, PA • On-site

$39K - $41K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 11 days ago


Job description

ACCULTURATION FOR JUSTICE, ACCESS AND PEACE OUTREACH (AJAPO)

REFUGEE RESETTLEMENT CASE MANAGER                                                    ( JOB ADVERT CLOSES NOVEMBER 16, 2023)

AJAPO in Brief

Founded in 2002, Acculturation for Justice, Access and Peace Outreach (AJAPO) works to improve the lives of refugees and immigrants from all over the world who resettle in Pittsburgh and Allegheny County.  We provide over 400 services to our clients annually assisting them to bring value and purpose to their lives as they re-start their individual/family lives in the United States. 
 
Joining AJAPO’s team brings you hands-on experience and direct opportunities to assist newly arriving refugees/immigrants to resolve many life changing challenges and the satisfaction that you got them there by mutual understanding, working together and your leadership.  
 
POSITION: REFUGEE RESETTLEMENT CASE MANAGER
 
AJAPO is seeking to hire a Refugee Resettlement Case Manager who will support the efforts of the Refugee Resettlement Team in welcoming and providing services to new refugees who are resettling in the Greater Pittsburgh area. 
 
AJAPO is seeking for a motivated, energetic, hard working team player who will serve as the first point of contact for newly arriving refugees, hence an ambassador for the agency through your high quality presence, services and welcome. 
 
 
Major Responsibilities:
 
The Refugee Resettlement Case Manager is responsible for providing services for 90 days to each assigned  arriving refugee family/individuals from pre-arrival to the end of the 90 days resettlement in the United States.  The Refugee Resettlement Case Manager will work under the supervision of a Refugee Services supervisor providing these major services: 
 

o    Create pre-arrival files and make pre arrival referrals with all necessary documentation to ease post arrival services.

o     Welcome refugees at airport and support them to get to their new homes.

o    Provide timely  post-arrival services to ensure that newly arriving refugees have living essentials to include food, housing and safety orientation.

o    Provide and support referrals to social security and welfare offices and health care provider. 

o    Provide referrals to Employment and English as a Second Language(ESL) services.

o     Orient new refugees on public transportation system and new environment for their independence. 

o    Conduct  individualized self sufficiency plans for each family member of newly arriving refugees

o     Conduct cultural orientation (as prescribed ) to newly arriving refugees followed by assessments ( as prescribed). 

o     Perform required home visits during the 90 days ( at least 4 visits)

o    Provide direct case management for newly-arrived refugees in accordance with resettlement guidelines
  • Write  and maintain accurate case notes and other documentation of services on-time.

o    Develops community contacts with other social service providers, including both mainstream providers and those that serve refugees exclusively 

Desired Qualifications


o    Bachelor’s Degree in Social Work, Humanities , Education or similar degrees

o     Three years or more of related applicable work experience and a demonstrated ability to effectively work with refugee and immigrant communities or diverse communities. Experience in working with diversity. 

o    Flexibility and ability to work some evenings or weekends as needed.  

You will not be on call nor assigned to weekend duties, but there may be need to serve clients in emergencies which is not often.

o    Ability to have patience with interpretation services.  

o     This position is a full time  40 hour/week post. 
Abilities:

·         A motivated, energetic, hard working team player. 
·         Passion for community building
·         Experience in other languages and cultures preferred
·         Possesses strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interaction with diverse groups of co-workers, external business partners, and the community.
·         Excellent Organizational skills.
·         Ability to effectively use standard office equipment; computers, copiers, fax machines. 
·         Ability to operate a computer and use a variety of common software programs including Microsoft Word, Excel spreadsheets, PDF and customized databases.
·         Strong written and verbal communication skills and effectively communicate with individuals and groups.
·         Knowledge of basic client management procedures for determining eligibility, assessing needs, identifying resources, making referrals, following up, and documenting client interactions.
·         Ability to effectively understand and assess a client’s needs, perceptions, issues, and concerns and make sound decisions, referrals, and recommendation in the best interest of that client.
·         Ability to effectively conduct one-on-one advocacy and/or educational presentations.
·         Ability to work in a team structure – demonstrating ability to collaborate and contribute to the team’s work.
·         Ability to adhere to AJAPO’s staff Handbook Guidelines, Policies and Procedures.
·         Ability to attend all AJAPO’s in-house meetings/trainings and represent AJAPO at external meetings, training and conferences. 
 
 
Licensure:

Valid Driver’s License, access to an insured auto and must be able to navigate the Greater Pittsburgh region and the surrounding area.
Willingness to undergo Police, Act 33/34 and FBI finger Print screening. 
Attend Mandatory reporters training at start of hire. 
 Compensation & Benefits:

Working at AJAPO is an opportunity to build a career and our compensation and benefits are very competitive. Opportunities for annual bonuses and staff promotions
Salary:  $39,000 - $40,000 depending on experience. 

Benefits: 

·         Retirement plan ( 3 % of pay each pay). 
·         $30,000 Life Insurance (Fully paid by agency/employee does not contribute) 
·         Long and short term insurances, (100% paid by agency)
·         Non contributory Health Plans ( our staff do not contribute to their health plans),
·         12 days annual paid vacation, plus 13 days holidays,
·         One administrative day per week 
Please email detailed letter of interest and résumé to:
Jobs@ajapopittsburgh.org 
  ( JOB ADVERT CLOSES NOVEMBER 16, 2023)