ZipRecruiter

Log In

1

Referral Services Assistant Jobs in Riverside, CA

unicare

Referrals - Referral Coordinator

Moreno Valley, CA

$18.75 - $24.50/hr

Provide specific medical information to financial services to maximize reimbursement to the hospital and physicians. * Review details and expectations about the referral with patients. * Assist ...

unicare

Referrals - Referral Coordinator

Fontana, CA · On-site

$18.25 - $24/hr

Provide specific medical information to financial services to maximize reimbursement to the hospital and physicians. * Review details and expectations about the referral with patients. * Assist ...

next page

Showing results 1-20

All JobsReferral Services JobsReferral Services Assistant JobsReferral Services Assistant Jobs in Riverside, CA

Referral Services Assistant information

What is a referral services assistant?

Referral Services Assistants are professionals who help connect clients or patients with appropriate services, resources, or specialists based on their needs. They often work in healthcare, social services, or educational settings, acting as a bridge between clients and service providers. Their responsibilities typically include assessing client needs, managing referral paperwork, coordinating appointments, and following up to ensure that clients receive the services they require. These assistants play a crucial role in ensuring that individuals gain access to the right support in a timely manner.

What are the key skills and qualifications needed to thrive as a referral services assistant?

To thrive as a Referral Services Assistant, you need strong organizational skills, attention to detail, and a background in administrative support, often supported by a high school diploma or equivalent. Familiarity with case management software, electronic health records, and office productivity tools is typically required. Excellent interpersonal communication, customer service, and problem-solving abilities help you effectively coordinate between clients and service providers. These skills ensure efficient, accurate referrals and seamless service delivery for those needing assistance.

How does a referral services assistant typically collaborate with other departments or professionals within an organization?

Referral Services Assistants frequently coordinate with various departments, such as case management, social work, and administrative teams, to ensure clients or patients receive timely and appropriate referrals. They serve as the communication bridge between clients and service providers, maintaining accurate records and following up on referral outcomes. Effective collaboration requires strong organizational and interpersonal skills, as well as the ability to navigate confidential information professionally. This teamwork not only supports clients' needs but also streamlines organizational processes.

What is the difference between Referral Services Assistant vs Customer Service Representative?

AspectReferral Services AssistantCustomer Service Representative
Required credentialsHigh school diploma or equivalent; some roles may prefer certifications in social services or healthcareHigh school diploma or equivalent; customer service training often preferred
Work environmentHealthcare facilities, social service agencies, community organizationsRetail, call centers, corporate offices
Employer and industry usageHealthcare, social services, nonprofit sectorsRetail, telecommunications, finance, hospitality
Common search and comparison intentUnderstanding roles in social or healthcare referral processesCustomer support and service roles in various industries

The Referral Services Assistant primarily focuses on connecting clients with healthcare or social services, requiring knowledge of referral procedures and client interaction. In contrast, a Customer Service Representative handles general customer inquiries, support, and problem-solving across various industries. While both roles involve communication skills and client interaction, their work environments and specific responsibilities differ significantly.

What cities near Riverside, CA are hiring for Referral Services Assistant jobs?

Cities near Riverside, CA with the most Referral Services Assistant job openings:

Referral Services Assistant jobs near you

Social Services Assistant

Anaheim, CA • On-site

Sunmar Management Services
See more jobs at Sunmar Management Servicesexternal

Full-time

Posted 22 days ago

Job description

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
We're a skilled nursing facility looking for dynamic associates to join our team and provide our guests with a care experience that will change their lives! If you are a customer service oriented individual with a Social Services Assistant background, we want to meet you!
• Assist the Social Service Director/Consultant in the planning, developing, organizing, implementing, evaluating, and directing of the social service programs of this facility.
• Meet with administration, medical and nursing staff, and other related departments in planning social services, as directed
• Participate in community planning related to the interests of the facility and the services and needs of the resident and family
• Participate in discharge planning, development and implementation of social care plans and resident assessments
• Interview residents/families as necessary and in a private setting.
• Refer resident/families to appropriate social service agencies when the facility does not provide the services or needs of the resident.
• Work with emotional problems including assisting resident/family with anxieties and stress caused by illness and admission to the facility, difficulties in coping with residual physical disabilities, fears related to helplessness and death, and the need for institutional and specialized care
• Assist in providing solutions for social and practical environmental problems including seeking financial assistance, discharge planning (including collaboration with community agencies), and referrals to other community agencies when specialized assistance is required.
Position Requirements
Requirements:
• Must possess a high school diploma or equivalent.
• 6 months experience in a Social Services Assistant position in a skilled nursing facility preferred.
Full-Time/Part-Time
Full-Time
Shift
Various Shifts
Pay Range
DBA
Position
Social Services Assistant
Exempt/Non-Exempt
Non-Exempt
Open Date
8/19/2026
Location
Anaheim Healthcare Center
This position is currently accepting applications.

Apply