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Reference Jobs in Chicago, IL (NOW HIRING)

City Colleges of Chicago

Part-Time Librarian

Chicago, IL · On-site

$23.37/hr

Staffs the reference desk, and assists all library users in identifying and locating electronic and print materials, and solving research problems. * Provides information literacy instruction to ...

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All JobsReference JobsReference Jobs in Chicago, IL

Reference information

See Chicago, IL salary details

$11.3K

$54.1K

How much do reference jobs pay per year?

As of Sep 11, 2026, the average yearly pay for reference in Chicago, IL is $53,810.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,600.00 and $54,100.00 per year, depending on experience, location, and employer.

What is a reference?

Reference jobs typically refer to positions within libraries or information centers where professionals assist patrons in finding and using resources. These roles often include answering research questions, guiding users to appropriate materials, and teaching information literacy skills. Reference librarians or specialists may also help with database searches, citation management, and providing access to digital and physical collections. They play a crucial role in supporting education, research, and community needs. The required qualifications often include a degree in library science or a related field.

What are the key skills and qualifications needed to thrive as a reference librarian, and why are they important?

To thrive as a Reference Librarian, you need strong research skills, information literacy expertise, and typically a Master's in Library Science (MLS) or equivalent. Familiarity with online databases, cataloging systems like MARC, and digital reference tools is essential. Excellent communication, customer service, and problem-solving abilities help librarians effectively assist diverse patrons. These skills ensure accurate information delivery, efficient resource navigation, and a positive library experience for all users.

What are some common challenges faced by reference librarians and how can they be addressed?

Reference Librarians often encounter challenges such as managing a high volume of diverse patron inquiries, staying updated with rapidly evolving information resources, and balancing in-person and digital reference services. To address these challenges, it's important to develop strong research and communication skills, participate in ongoing professional development, and utilize collaborative tools for knowledge sharing within the library team. Building a network with colleagues and attending training sessions can also help in staying current with new databases and technology.

What is the difference between Reference vs Data Entry Clerk?

AspectReferenceData Entry Clerk
Required CredentialsTypically no formal credentials, but some roles may prefer a high school diplomaHigh school diploma or equivalent often required
Work EnvironmentOffice settings, administrative or clerical rolesOffice environments, data management tasks
Industry UsageUsed across various industries for administrative supportCommon in healthcare, finance, and administrative sectors
Search & Comparison IntentPeople compare to understand administrative rolesPeople compare to clarify data management tasks

While both Reference and Data Entry Clerk roles involve administrative tasks, Reference typically refers to providing recommendations or verifying information, whereas Data Entry Clerks focus on inputting data into systems. The credentials and work environments overlap, but their primary functions differ significantly.

What cities near Chicago, IL are hiring for Reference jobs?

Cities near Chicago, IL with the most Reference job openings:

Reference jobs near you
Infographic showing various Reference job openings in Chicago, IL as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 17% Part Time, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $53,810 per year, or $25.9 per hour.

Reference Services Librarian

Naperville, IL

North Central College
Colleges, Universities, and Professional Schools • 501 - 1,000 employees
Learn more about North Central Collegeexternal

$22 - $23/hr

Part-time

Retirement

Posted 29 days ago

Job description

Position Information
Posting Number S000977 Position Title Reference Services Librarian Department Library Division Academic Affairs Supervisor Title Outreach and Engagement Librarian Status Part Time <1,000 Hours Salary Range $22 - $23 per hour Position Summary

This is a part-time (evening/weekend) non-exempt position providing reference services.
Employed August through May, two evenings and one weekend day (640 annual hours).

Description of Key Responsibilities

  1. Provide reference service at the Information Desk
  2. Maintain building security, including responsibility for opening and/or closing the building, when required
  3. Oversee student assistants during evening and weekend hours
  4. Handle requests directed to library staff member on duty
  5. Complete projects assigned by Outreach and Engagement Librarian
  6. Perform other related duties as appropriately assigned
OTHER RESPONSIBILITIES
  1. Support the College's mission, vision and values, and contribute to the advancement of the College's Strategic Plan.
  2. Demonstrate a strong commitment to continuous quality improvement.
Required Knowledge, Skills and Abilities

  1. Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College.
  2. Promote a flexible, collaborative and inclusive work and living environment and engage in educational opportunities to increase awareness and understanding of diversity and inclusion.
  3. Ability to communicate in the English language, both orally and in writing, in a manner consistent with professional standards.

Distinguishing Characteristics

The individual in this position provides reference service at the Information Desk. The individual in this position must cooperate as a team member with the library staff in performing duties essential to efficient library operations. Because the duties of this position require personal interactions with students, faculty, administration, staff, and vendors, excellent communication and interpersonal skills are essential.

Education/Training
Master's degree in Library Science from an American Library Association (ALA)-accredited institution required. Candidates actively pursuing the degree may also be considered, provided they have completed a minimum of 18 graduate credit hours in Library Science.
Experience
Reference service experience or training is required. Experience and background in an integrated online environment required. Experience and background in electronic information resources is required.
Licenses or Certifications Is This a Temporary Position? No Employment Conditions
An offer of employment is contingent upon successful completion of the College's background screening process.
Number of Vacancies 1
Posting Detail Information
EEO Statement
North Central College is an Equal Opportunity Employer committed to increasing the diversity of our workforce. NCC provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application or hiring process, please notify the Office of Human Resources. Determinations for reasonable accommodation will be made on a case-by-case basis.
Close Date Open Until Filled Yes Additional Information
The pay offered to the selected candidate will be determined based on factors including (but not limited to) the candidate's experience, qualifications, and training.
This position is eligible for the following benefits and employee perks: 
  • Retirement 403(b) Plan - Employee contributions only; employees may enroll after their first paycheck.
  • Employee Assistance Program (EAP) - Confidential personal support services for employees and their eligible dependents.
  • Campus Events - Free social events, including those hosted by the NC Social Team, monthly Campus Coffees, and an NCC Activity Pass for most athletic events.
  • Employee Discounts - Discounts at the NCC Campus Store and more than 1,000 vendors through PerkSpot and other programs.
  • Oesterle Library - Free access to Library services.
  • Fitness Center - Free access to the on-campus fitness center and trainers.

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